1 Reply Latest reply: May 16, 2012 5:21 PM by IsleofGough RSS

    Contacting adobe

    IsleofGough Community Member

      I have the same issue as the last two orders from Adobe store: got wrong version (ordered osx, got win). I have called adobe three times and filed eleven (one per day) requests for return, all not responded by Adobe. Does anyone know how to contact the company?

        • 1. Re: Contacting adobe
          IsleofGough Community Member

          What has not worked so far: four phone calls to Adobe with two to upper level supervisors, thirteen support cases with updates, two chat sessions, posting on forum. What has worked in the past: contacting the Better Business Bureau. Adobe must have taken lessons from the old Quark tech support.