30 Replies Latest reply: May 15, 2012 8:34 PM by nsmshealth RSS

    Open with "Closed Captioning" on, or always show CC

    nsmshealth Community Member

      I want to have my projects start with "closed captioning". I tried to down load the little SWF file, from the third party, recommended elseware, but it doesn't seem to work. It says it was made for Captivate 4, and I'm using 5.

       

      Any help? Is there another way to set CC as the default?

        • 1. Re: Open with "Closed Captioning" on, or always show CC
          Lilybiri CommunityMVP

          You can turn on CC by setting the system variable cpCmndCC to 1 on entering the first slide. I heard that sometimes this will not work immediately, so it could be better to insert a very short first slide, and have this On Enter action at the second slide, so that CP can execute the action.

           

          Lilybiri

          • 2. Re: Open with "Closed Captioning" on, or always show CC
            nsmshealth Community Member

            Thanks,

             

            I am just starting to work with Captivat, so where might I find the "System Vartiable"?

            • 3. Re: Open with "Closed Captioning" on, or always show CC
              nsmshealth Community Member

              I found the system variables in Captivate, but they don't allow me to change them. Is there a secret?

              • 4. Re: Open with "Closed Captioning" on, or always show CC
                RodWard CommunityMVP

                Some system variables are READ ONLY.  Sadly the description text for each system variable is not very comprehensive.  Sometimes it will tell you that you can change the value to this or that for a given result, however, many times it gives little or no indication about the READ ONLY status of the variable.  I've requested that Adobe make these descriptions more comprehensive and 'helpful' in the next version.

                • 5. Re: Open with "Closed Captioning" on, or always show CC
                  nsmshealth Community Member

                  Thanks,

                   

                  What would be better, is to have them all readwrite, or a switch allowing a user to "mess" with them, if they want. I have been looking at other "eLearning" SW tools, that have this, and other features that give me more control over the presentation. I like the Adobe tools, but too many of these things and I might look elsewere.

                  • 6. Re: Open with "Closed Captioning" on, or always show CC
                    Lilybiri CommunityMVP

                    In the Properties of each slide you have the Action accordion with two possible actions 'On Enter' and 'On Exit'.

                     

                    To turn on CC on starting the file, set the On Enter action for the first slide to 'Assign' instead of Continue, then choose the system variable cpCmndCC in the dropdown list and next to With type '1'. This will turn on CC. If there is a lag (depends on several factors), you could insert a first short slide and have this action I described on the second slide. The system variable cpCmndCC is NOT read-only, it can be controlled by you. It is directly available in this simple action dropdown list, you do not even have to write an advanced action. There is only a limited list of variables in this dropdown list, a lot more can be controlled by the user but mostly you'll need an advanced action for them.

                     

                    Have a look at my articles about variables, perhaps this could clarify things:

                    Use Power of variables

                    Unleash Power of variables

                     

                    CCON.png

                    Lilybiri

                    • 7. Re: Open with "Closed Captioning" on, or always show CC
                      nsmshealth Community Member

                      Thank you very much! I was surprised that Adobe wouldn't have a way to set this parameter. Sometimes it's hard to know exactly where to look for the solution.

                       

                      I'm glad we have knowlegable people like you monitoring this forum.

                      • 8. Re: Open with "Closed Captioning" on, or always show CC
                        Lilybiri CommunityMVP

                        I had already answered the same way before. And was astonished about Rod, normally a more experienced user than me, was talking about read only and confusing you.  This was certainly not meant to be, that is why I posted a more detailed explanation and a screenshot.


                        Lilybiri

                        • 9. Re: Open with "Closed Captioning" on, or always show CC
                          nsmshealth Community Member

                          Hi Lily,

                           

                          I must have something else set incorrectly. The ccCmndCC variable was not in the "Action" property of an existing project, even with adding a new slide, nor was it accessable when I opened a completely new project. Something is making it "read-only" or just not available from either the "Project>variable>system variables" window, or the "Actions>on Enter" property box for the first slide.

                           

                          Caption.jpg

                           

                           

                          • 10. Re: Open with "Closed Captioning" on, or always show CC
                            Captiv8r CommunityMVP

                            Hi there

                             

                            My own guess here is that this is one of the many nuanced changes that we saw between versions 5.0 and 5.5.

                             

                            Cheers... Rick

                             

                            Helpful and Handy Links

                            Captivate Wish Form/Bug Reporting Form

                            Adobe Certified Captivate Training

                            SorcerStone Blog

                            Captivate eBooks

                            • 11. Re: Open with "Closed Captioning" on, or always show CC
                              RodWard CommunityMVP

                              My apologies if my mentioning READ ONLY in the context of system variables confused anyone.  I did say that SOME of these advertised variables are Read-Only and that the description text normally gives you an idea as to whether or not you can set the value.  Perhaps I wasn't clear enough.

                               

                              It's not really a valid propositon to make ALL system variables writable by end users as this could potentially break the project at runtime.  If you ever have to write your own software one day, you'll quickly discover that end users have a nasty habit of doing things you never anticipated and thereby breaking your product.  So wisdom dictates that you leave some things out of their control. 

                               

                              For the record, the developer in me would love to have access to even more system variables than we currently do in Captivate. But I think the current list compares quite well against other tools I've seen.

                              • 12. Re: Open with "Closed Captioning" on, or always show CC
                                Lilybiri CommunityMVP

                                Hello again,

                                 

                                Very sorry, checked it now in CP5 and indeed this system variable is not in the dropdown list, but it is controllable. So I'll try to explain how to create a standard advanced action to achieve this:

                                 

                                In the Action accordion choose Execute Advanced action (instead of Assign) and click on the brower icon to open the Advanced Actions dialog box:

                                AAAction.png

                                In this dialog box, name the action, double-click (or use space bar- in the first column and choose Assign (use first letter A you'll have it), confirm. In the second column double-click or use space bar and choose cpCmndCC (first in list), after with double-click, choose Literal, then type 1.

                                I did add Continue as a second statement, because contrary to a simple action in the action accordion that doesn't stop the playhead, a standard advanced action is stopping the playhead.

                                CCOnAA.png

                                Just another tip, if you want to create a toggle for turning on/off CC, you  can use this standard advanced action:

                                CCToggle.png

                                Hope you are not mad at me. And thanks, Rod for clarifying about read-only.

                                 

                                Lilybiri

                                • 13. Re: Open with "Closed Captioning" on, or always show CC
                                  nsmshealth Community Member

                                  How could I be mad?!!!

                                   

                                  This SW is very powerful, but with great power comes great complexity...or

                                  something like that from...from Spiderman or something. But no, I'll give it

                                  a try. Students are always forgetting to turn on the CC, and most of the

                                  detail of the lesson is in the notes. I find better success if they read

                                  along with the dialog rather than just listen.

                                   

                                  I have an in-home care company, caring for the elderly. We train our own

                                  employees. I am moving to more and more on-line training because it seems to

                                  be working out so well. The students seem to like it because there is no

                                  pressure, and they can watch lessons they don't understand, over and over

                                  until they grasp them thoroughly. Test scores are even better than with an

                                  instructor. Captivate has also made it fun.

                                   

                                  Thanks again!

                                   

                                  Robert W. Neuner

                                  Northwest Senior Management Services

                                  • 14. Re: Open with "Closed Captioning" on, or always show CC
                                    nsmshealth Community Member

                                    Rod,

                                     

                                    I think you're right in that the Adobe eLearning suite is better in

                                    comparison to some of the others I've considered. It was more expensive, but

                                    Adobe SW has always been very reliable, and well supported ( like with folks

                                    like you). In fact support was the major factor in my decision to buy the

                                    Adobe eLearning suite. Being a novice to any SW, having a good network of

                                    support to rely on is very important to me.

                                     

                                    I think "Lilybiri" may have solved the problem.

                                     

                                    Thanks for your help and insight.

                                     

                                    Robert W. Neuner

                                    Northwest Senior Management Services

                                    • 15. Re: Open with "Closed Captioning" on, or always show CC
                                      Lilybiri CommunityMVP

                                      You're welcome, and sorry that I overlooked the fact that you were on CP5 and not 5.5

                                       

                                      Lilybiri

                                      • 16. Re: Open with "Closed Captioning" on, or always show CC
                                        nsmshealth Community Member

                                        I tried your recommendations and they worked!

                                         

                                        The only problem is that it is not displaying the standard CC. It's now in a

                                        small grey box with a white font, in the lower left hand corner. Can I make

                                        the CC box bigger, and modify the font? It doesn't seem to be taking it's

                                        formatting from the standard closed caption controls on the "skin editor".

                                        I'd like the CC bar to cover the entire bottom of the slide, since most of

                                        the captions are being cut off.

                                         

                                        Any thoughts?

                                         

                                        Robert W. Neuner

                                        Northwest Senior Management Services

                                        • 17. Re: Open with "Closed Captioning" on, or always show CC
                                          RoboWizard CommunityMVP

                                          Hi Robert

                                           

                                          This is what happens when a small amount of time isn't allowed in order for things to "settle" before enabling it. The standard "fix" is to insert a blank slide at the beginning and configure it for perhaps .1 or .2 seconds. once you do that, the CC should be fully visible and function normally.

                                           

                                          Cheers... Rick

                                           

                                          Helpful and Handy Links

                                          Captivate Wish Form/Bug Reporting Form

                                          Adobe Certified Captivate Training

                                          SorcerStone Blog

                                          Captivate eBooks

                                          • 18. Re: Open with "Closed Captioning" on, or always show CC
                                            nsmshealth Community Member

                                            Thanks RoboWizard.

                                             

                                            However, I inserted a new slide and moved it to the top. I waited several

                                            minutes, then applied the Advanced Action. The appearance is still

                                            different. Could it be a glitch in 5.0 rather than 5.5?

                                             

                                             

                                            Looks Like this...

                                             

                                             

                                            Should look like this...

                                             

                                             

                                            Robert W. Neuner

                                            Northwest Senior Management Services

                                            • 19. Re: Open with "Closed Captioning" on, or always show CC
                                              Captiv8r CommunityMVP

                                              Hi Robert

                                               

                                              If you had images and replied via email, please note that the forum software strips them out. If you have images to show us, you need to use the web interface to add them in.

                                               

                                              Or..... even better

                                               

                                              Record a screencast using either Jing or ScreenR and post the link for us to view.

                                               

                                              Click here for Jing

                                              Click here for ScreenR

                                               

                                              Cheers... Rick

                                               

                                              Helpful and Handy Links

                                              Captivate Wish Form/Bug Reporting Form

                                              Adobe Certified Captivate Training

                                              SorcerStone Blog

                                              Captivate eBooks

                                              • 20. Re: Open with "Closed Captioning" on, or always show CC
                                                RodWard CommunityMVP

                                                Do you happen to have any widgets in this project? 

                                                There was a widget from one of the developers that repositions the Closed Captioning to be in a box on the side as you described.

                                                http://captivatedev.com/2011/02/23/adobe-captivate-5-widget-reposition-closed-captions/

                                                 

                                                I'm wondering if your issue might actually be due to this widget being present in the project and just trying to do its job.

                                                 

                                                I've never seen the CC text bunched up in the way you describe for any other reason.

                                                 

                                                • 21. Re: Open with "Closed Captioning" on, or always show CC
                                                  nsmshealth Community Member

                                                  OK, Thanks,

                                                   

                                                  I loaded JING, so I'll add the links to the missing screen shots.

                                                   

                                                  http://screencast.com/t/bMZD94fAIp This is what I am seeing when the

                                                  "Execute Advanced Actions" script is activated.

                                                   

                                                  http://screencast.com/t/9q6Zd9HKvEpy This a link to what I would expect to

                                                  see.

                                                   

                                                  "Rodward" was suggesting that there may be a widget that is causing the

                                                  problem. I have downloaded several widgets, but I don't use any in in this

                                                  presentation or others. I get the same result on every presentation I've

                                                  tried, so it leads me to think that there is something else going on.

                                                   

                                                  This is a copy of the advanced action. In  other attempts I have added

                                                  another line for "continue", but there was no change.

                                                  http://screencast.com/t/rP1J9nR5Rg

                                                   

                                                  Now, when I inserted a new slide, it naturally added it below the first

                                                  slide. I moved it up to the first position, then added the "execute advanced

                                                  action" to the slide. I can't seen to insert a new slide directly into the

                                                  first position, but rather have to added it, then move it to the first

                                                  position.

                                                   

                                                  Does this help?

                                                   

                                                  Robert W. Neuner

                                                  Northwest Senior Management Services

                                                  • 22. Re: Open with "Closed Captioning" on, or always show CC
                                                    nsmshealth Community Member

                                                    I haven't downloaded this widget, but it looks pretty cool. If I can fix this problem, I might look at experimenting with in on my presentations.

                                                     

                                                    I have no widgets in this  presentation, or any others I've tried. I like to keep things as simple as possible and concentrate on the content rather than flashy displays. This seems to be something in the Captivate 5.0 I'm using.

                                                     

                                                    Robert W. Neuner

                                                    Northwest Senior Management Services

                                                    • 23. Re: Open with "Closed Captioning" on, or always show CC
                                                      RodWard CommunityMVP

                                                      cpCmndCC is a boolean variable.  It will be either 0 or 1 depending on whether the CC text is off or on respectively.

                                                       

                                                      Your expression cpCmndCC = 1 - cpCmndCC would turn off CC text if it was on (1-1 = 0) but would do nothing if CC was already off (1-0 = 1).

                                                       

                                                      You can only insert a new slide AFTER another slide.  So you can never insert it directly into the first position.  You just drag it up there after insertion.

                                                       

                                                      I would suggest you try copying a bunch of slides from the beginning of your project and pasting them into a new blank project of the same dimensions.  Then check what your CC text looks like.  If it's still truncated, whatever the cause was, you will find it inside those first few slides (I'm still thinking it's either a widget, or a corrupted slide).  If the CC text looks normal after copy/paste, then the issue is likely to be corruption in your project file.  Best solution is to copy all slides to a new blank project and set up your Advanced Actions and Variables again.

                                                      • 24. Re: Open with "Closed Captioning" on, or always show CC
                                                        nsmshealth Community Member

                                                        Thanks Again,

                                                         

                                                        Looks like I have some experimenting to do.

                                                         

                                                        The original action I tied wasn't an expression, just an "assign" parameter.

                                                        I had the same problem. I'll do a little playing. If others can get it to

                                                        work, there must be something I'm doing wrong. The puzzling thing is that it

                                                        works the same on all of my 11 presentations in this lesson. It seem

                                                        unlikely that all of them are corrupt, but stranger things have happened.

                                                         

                                                         

                                                         

                                                         

                                                        Robert W. Neuner

                                                        Northwest Senior Management Services

                                                        • 25. Re: Open with "Closed Captioning" on, or always show CC
                                                          RodWard CommunityMVP

                                                          Did you create all of these presentations from scratch or did you inherit this project from someone else?

                                                           

                                                          If you got this from another user, have you inspected every slide in the project to check all layers on their timelines to verify there are no widgets present?  (I've never seen CC text do what yours does without a widget being in the mix somewhere. It could be on any slide in the movie.)

                                                          • 26. Re: Open with "Closed Captioning" on, or always show CC
                                                            nsmshealth Community Member

                                                            I started them all myself from blank presentations, and importing the slides

                                                            from "PowerPoint". Nearly all of the work was done in PP. Just the TTS, and

                                                            a few "click boxes" were added in Captivate. I had no animations in PP, and

                                                            added none in Captivate. I wanted to keep it simple, to concentrate on the

                                                            content. I may add some "fun stuff" in the future, but there are none now.

                                                             

                                                             

                                                             

                                                             

                                                            Robert W. Neuner

                                                            Northwest Senior Management Services

                                                            • 27. Re: Open with "Closed Captioning" on, or always show CC
                                                              Captiv8r CommunityMVP

                                                              Robert, I think the issue here is that after you insert the new slide and drag it to the first of the presentation, you then defeat the purpose of adding the new slide because you then configure THAT slide to execute the advanced action to set the variable.

                                                               

                                                              The point of introducing a new slide is to introduce a delay that gives the presentation time to "settle" before turning on the Closed Captioning.

                                                               

                                                              The bottom line is that you insert the slide, move it to the beginning and configure the timing for perhaps .1 or .2 seconds. THEN execute the action on the SECOND slide.

                                                               

                                                              Give that a try and see if things improve.

                                                               

                                                              Cheers... Rick

                                                               

                                                              Helpful and Handy Links

                                                              Captivate Wish Form/Bug Reporting Form

                                                              Adobe Certified Captivate Training

                                                              SorcerStone Blog

                                                              Captivate eBooks

                                                              • 28. Re: Open with "Closed Captioning" on, or always show CC
                                                                nsmshealth Community Member

                                                                OK, for all that helped, I can't thank you enough, however, "Captiv8r" seems

                                                                to have solved the problem, and I think Lilibiri also had it correct, but I

                                                                just didn't quite get it. Rodward and Robowizard I think also were on track,

                                                                but I don't think I was explaining myself well enough. All that said, I

                                                                think I have it now, at least on my test project. It worked as expected.

                                                                 

                                                                Thanks again to everybody!!!

                                                                 

                                                                 

                                                                 

                                                                 

                                                                Robert W. Neuner

                                                                Northwest Senior Management Services

                                                                9101 E Burnside

                                                                Portland, Oregon 97216

                                                                503 282-9926

                                                                FAX 503 282-9887

                                                                bobn@eldernw.com

                                                                www.eldernw.com

                                                                • 29. Re: Open with "Closed Captioning" on, or always show CC
                                                                  RodWard CommunityMVP

                                                                  Well done Rick!  That's a new wrinkle I've learned today.

                                                                  • 30. Re: Open with "Closed Captioning" on, or always show CC
                                                                    nsmshealth Community Member

                                                                    Just a footnote, I've tried it on several of my other presentations, and

                                                                    they are all working as expected! This is the fix.

                                                                     

                                                                     

                                                                     

                                                                     

                                                                    Robert W. Neuner

                                                                    Northwest Senior Management Services

                                                                    9101 E Burnside

                                                                    Portland, Oregon 97216

                                                                    503 282-9926

                                                                    FAX 503 282-9887

                                                                    bobn@eldernw.com

                                                                    www.eldernw.com