Does the new font appear in any other program on their computer?
The font should appear as "Myriad Pro". Then they would need to select the bold option on Muse's toolbar.
Beware that Myriad will be rendered as an image, not live text. This will hurt the web site in search results. Consider using either a Typekit font or one of the 'web safe' fonts for maximum visibility of your client's site.
There's no point in making a great site if nobody can find it.
Yes, it appears in Word, which is why we couldn't figure out why it wouldn't at least appear in the system fonts section in muse?
This bold version of the font is mainly used for navigation to control the look, so we chose that to use as a graphic, so I understand your point regarding searches, maybe the body copy can be altered to a more web friendly font, but this displays fine and appears in the menu as Myriad Pro, but it doesn't help us with the navigation display that we'd like to keep in bold and control the look of.
Even with the font loaded in the library it dosen't appear as a sub weight of Myriad bold, so do you think we done something wrong to get Muse to recognise it is there, sorry I still don't understand why Muse hasnt added it to the system fonts library?
Ok thanks, as I really need to address this issue for my customer, as I recommended that they buy a subscription to Muse to edit their website content in-house and one of the main selling features of Muse for them is that you can use any font and embed it into the website and it obviously isn't quite working on Muse for PC and for which they are now paying monthly.
So can I report it somewhere asap, is there an area where you do this or do you log it as a bug now?
You can try posting to the link in my last message.
...they are now paying monthly...
It may be good to start people out on free trial software before committing to being a franchisee of Adobe.
Ok, I have done that now, there also seems to be someone else with a similar issue on there too, so hope it gets sorted out soon.