8 Replies Latest reply: May 17, 2012 2:11 PM by Ermineglen

Organizer/catalog problem

Ermineglen May 16, 2012 3:38 PM

getting: "a problem accessing Organizer catalog. It may be in use by another process or a disk error occurred". Can you help? Sorry - I'm using Elements 5...

1. Re: Organizer/catalog problem

photodrawken May 16, 2012 5:46 PM (in response to Ermineglen)

Reboot.

Ken
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2. Re: Organizer/catalog problem

Ermineglen May 16, 2012 6:26 PM (in response to photodrawken)

Thanks - I'll try that, but it's been doing that for 3 days now, and I shut down the PC each night. I'll give your suggestion a try.

Sent from my iPad
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3. Re: Organizer/catalog problem

Ermineglen May 16, 2012 9:05 PM (in response to Ermineglen)

No luck with rebooting...
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4. Re: Organizer/catalog problem

photodrawken May 16, 2012 10:42 PM (in response to Ermineglen)

What version of Windows?

After you reboot, when you look in Task Manager, are there any processes relating to PSE that are running? If so, stop them and try starting the Organizer.

Ken
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5. Re: Organizer/catalog problem

Ermineglen May 17, 2012 9:24 AM (in response to photodrawken)

Ken - thanks for the info. I'm running Windows XP. The only thing running in Task Manager is "security services communication facilitator", nothing related to PSE. Any other suggestions?
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6. Re: Organizer/catalog problem

Ermineglen May 17, 2012 10:02 AM (in response to Ermineglen)

Ken - you were on the right track - as a result, I did solve the problem. I had done a project, and somehow I saved it twice without realizing it. Once I deleted one of the two, my problem was solved! From an old fart Canadian - thanks so much...
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7. Re: Organizer/catalog problem

photodrawken May 17, 2012 1:39 PM (in response to Ermineglen)

Glad you got it sorted out!

Ken
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8. Re: Organizer/catalog problem

Ermineglen May 17, 2012 2:11 PM (in response to photodrawken)

From: photodrawken
Sent: Thursday, May 17, 2012 2:39 PM
To: Ermineglen
Subject: Organizer/catalog problem

Re: Organizer/catalog problem
created by photodrawken in Photoshop Elements - View the full discussion Much thanks to you - appreciate it. Glen...
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