Link to a pdf page on web from a chm file

[JohnV11]

Hello,

I'm using RoboHelp 9.0.2.  I'm trying to create a link in a chm file to a specific pdf page using a URL.  The link I am using is http://www.actuarialstandardsboard.org/pdf/exposure/ASOP_No27_second%20exposure_2011.pdf#page=41

I put the above line in my chm file.  It appears correctly in the URL project list and shows correctly when I choose Show.  It also apeears to be correct in the HTML code of the page. 

However when I create the chm clicking on the link just brings me the start of the pdf file.  After clicking on the link in the chm file and explorer opens, the URL in explorer does not show #page=41.  It ends at.pdf.

Am I missing something or does anyone kno whys this is not working?

Thanks

John

[Captiv8r · Accepted solution]

Hi there

That link doesn't even work for me when I paste it into the address bar of my Firefox browser. It does work in IE, but not in Firefox. In Firefox it opens the PDF generically.

I tested in a CHM and it did try and link, but it presents a black page. Looks like the correct page, but it's blacked out.

CHM files rely upon elements of Internet Explorer to display their content. So perhaps it's something specific to a certain version of Internet Explorer as well as a certain version of the Acrobat Reader.

Cheers... Rick

Helpful and Handy Links RoboHelp Wish Form/Bug Reporting Form Begin learning RoboHelp HTML 7, 8 or 9 within the day! Adobe Certified RoboHelp HTML Training SorcerStone Blog RoboHelp eBooks

[JohnV11]

Rick, 

Yes it appears to be an IE issue.  I'm using IE9.  I found that if I don't use New Window to open IE9 the link works correctly to the proper page.  For example if I leave Display in Frame as Page Default (none), it works.

Thanks

John