10 Replies Latest reply: Nov 5, 2013 2:30 PM by michaelcarter82 Branched to a new discussion. RSS

    Can't open CS5.5 in CS6

    Richard Brammer Community Member

      I got a couple of CS5.5-INDD from a partner. Some of them I can open, some I can't. InDesign CS6 freezes and must be closed. I can reproduce this problem on a Windows 7 64-Bit and a Mac OS X Lion Computers with both InDesign CS6 Creative Cloud.

       

      I asked another colleaugue to open the files in CS5.5 to save them as IDML. She can open the files without problems and create IDMLs. When she sent me those IDML though, I get the same problem as when opening the INDD: InDesign freezes.

       

      I tried several things to get the files (CS5.5 IDML or INDD) opened:

      * Reset the preset file

      * Deactivate plugins

      * Restart the machines

       

      Both installations of CS6 are new and up to date. Is there anyone else having a similar problem with CS5.5 to CS6 incompatibility or any ideas on the topic?

       

      Thanks in advance,

      Richard