1 Reply Latest reply on May 22, 2012 10:07 AM by Jeff A Wright

    Installation from disk Problem


      I have a machine running Vista 32 bit. The program I purchased is The combination pack of Elements and Premier together. I was able to install Elements 10 with no problem. It asked me to restart the computer which I did. When I tried to install Premier the disk will no longer read properly. I get a message telling me the disk is blank and it wants to format it. The load program menu will not come up.


      I also tried opening the disk using the explore disk option with the same result.


      What should I do?