11 Replies Latest reply: May 28, 2012 1:18 PM by Manish-Sharma RSS

    How do I rectify error messages when installing CS6 extended?

    arroyogal Community Member

      Running on a windows 7 platform 64 bit machine.  errors during install of CS6 extended.  Did not delete CS5 extended prior to install because had no directions to do so.   Exit code 6.  1st  3 errors listed as DF037 and involve being unable to delete directories related to CameraRaw (error 145)

      Next error is #1310  and relates to an installer file 3100b11b.msi .  Evidently I don't have access to this directory even though I am the administrator. error 1310 and error DW050 installtion of PDF settings CS6 install failed.

      What can I do to get a clean install with no errors?