How did you erase the articles? Did you do it through acrobat.com or through the Folio Builder panel?
I did it through the Folio Builder panel. Actually, when I go to acrobat.com the options to update, export or even cancel the publication aren't available either.
Let me look into it. To your knowledge, your account hasn't been disabled, has it?
No, yesterday I could work perfectly in fact. Thank you!
Today I upgraded the Folio Builder panel version 220.127.116.11 and the Folio Producer Tools version 1.10.1 to see if it was an error of this kind. Still don't work. Here's a view of the Folio Panel. As you can see, letters are shadowed in "grey" and there's no "update" option in the menu.
Anyone else has experienced this before? It's kind of urgent to know since I need to deliver projects to clients
Was this issue resolved? Last week my DPS worked fine and yesterday when trying to upload a new article I got same error.
An error has occurred while saving your changes.
I need to call customer service but was looking for an answer on the forum and found your issue.