Adobe digital edition problem

[Guest]

I have downloaded and installe ADOBE digital edition.  I try to open a book from the library with a .ACSM and the adobe program starts but all I get is a black screen with nothing else.  Any ideas?

[Jeff A Wright]

Moving this discussion to the Adobe Digital Editions forum.

[Frustrated in AZ]

When you downloaded Digital Editions, did you register with Adobe and

obtain an Adobe ID first?

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[Guest]

I am registered with adobe but I don't remember if I signed in before I

downloaded the executable.  If you think that makes a difference I will get rid

of the current file and start over, signing in first.  I will let this forum

know.   thanks