6 Replies Latest reply on Feb 28, 2013 1:43 AM by ShivenK

    Unable to login to admin console on FMS 4.5

    jamesstthompson Level 1

      I'm in the process of upgrading our FMS install from 3.5.3 to 4.5.0.  After merging our config settings from 3.5 into 4.5 and starting the server streaming requests are processed as normal.  However I'm unable to access the admin console, attempts to do so result in the "Failed login attempt from <ip address> at <time>" error message in admin.00.log

       

      I've tried follwing the "Edit the Users.xml file to add server administrators" section of

       

      http://help.adobe.com/en_US/flashmediaserver/configadmin/WS5b3ccc516d4fbf351e63e3d119f2925 f73-7ffd.html#WS5b3ccc516d4fbf351e63e3d119f2925f73-7fda

       

      So that my Users.xml starts with

       

      <Root>

          <UserList>

       

          <User name="newadmin">

              <Password encrypt="false">XXXXXXXXXX</Password>

              <Allow></Allow>

              <Deny></Deny>

              <Order>Allow,Deny</Order>

          </User>

       

      And the newly added user still gives the same error so I'm looking for suggestions on what to try next to resolve the issue.

       

      Thanks