6 Replies Latest reply on Jun 21, 2012 6:08 PM by livyjfk26

    Transcoder Error?


      I am trying to burn a finished project to a DVD, but every time it reaches 2% it says "Transcoder Error" beneath the loading bar. I have also tried saving the entire thing to an AVI file as someone suggested but it will not let me do that, either. I have run a disk cleanup and defrag, and fixed all of my photos so they were within the size restrictions. None seemed to have any effect on this problem, however...please help!

        • 1. Re: Transcoder Error?
          Steve Grisetti Adobe Community Professional

          What operating system are you using? How fast is your processor, how much RAM do you have and, above all, how much free, clean space is on your C or main drive?


          Are you editing to you C drive or to a second or external drive?


          What model of camcorder is your video coming from and what format and resolution is it?


          When you started your Premiere Elements project, which settings did you select? If you selected the proper settings for your camcorder, you will NOT see red lines above your clips when you add them to your timeline? Is this the case in your project?


          If you are working with photos, have you ensured that they are no larger than 1000x750 pixels in size?

          • 2. Re: Transcoder Error?
            the_wine_snob Level 9

            Welcome to the forum.


            Along with the answers to Steve's questions, this ARTICLE might give you some things to check out.


            The two biggest reasons that Transcode fails are:


            1. Assets that PrE is having trouble with. Could be the format, the CODEC, or overly-large Still Images.
            2. Gaps in the Video, that are not covered by some form of Video overlay.


            Good luck,



            • 3. Re: Transcoder Error?
              John T Smith Adobe Community Professional & MVP

              For other products, but also...

              Long File Names or odd characters cause problems

              Read http://forums.adobe.com/thread/588273

              And #4 http://forums.adobe.com/thread/666558

              And This Message Thread http://forums.adobe.com/thread/665641


              And the old favorite...

              Odd Errors http://forums.adobe.com/thread/670174

              • 4. Re: Transcoder Error?
                livyjfk26 Level 1

                I am not a huge techie so not sure I'm saying some of this right, but...

                I'm on a Windows 7, with Intel Pentium CPU 2.00GHz, 2.86/3.00GB of Installed Ram, 64Bit Operating System. I was actually editing this from an attached external drive, that has 33GB of free space. Free space on my C drive is 201GB.


                The Camcorder was a Sony Handycam DCR-SX44. It creates them as .ASF files, and I believe I had it on the SP setting and they are 640x480.


                I began this project so long ago I'm not sure exactly what I did with any settings...although there is a red line along the top of the timeline when it's in timeline view. It's not above any specific video clips, but it just remains along the top bar throughout the entire project.


                My project has 2 photos, and I made sure they were smaller than 1000x750 pixels, as I read in one of your earlier posts.


                Thank you for your help!!

                • 5. Re: Transcoder Error?
                  Steve Grisetti Adobe Community Professional

                  First try doing a Save As and save a copy of your project file to a folder you'll create on your C drive. Then see if you can output an AVI using Share/Computer/AVI with the DV preset.


                  You're going to run into problems if your project wasn't set up properly. That camcorder shoots standard definition video as MPEGs, so you need to have your project set up Hard Disk Camcorder, standard definition.


                  You might still be able to output a DVD from the project as is. But, if your project is set up for DV instead of Hard Disk Camcorder, your end results may appear to stutter when you play it -- meaning you've got an interlacing issue.

                  • 6. Re: Transcoder Error?
                    livyjfk26 Level 1


                    Thanks again for all of your help! I got slightly discouraged (okay, more than slightly) after hearing that I had the wrong settings to begin with and lost interest for a while. So a few days ago I started over (for what I was hoping to be the last time...) with the Hard disk/Camcorder settings, and built up my project once again. Before I even added music to it I thought I'd try burning it to see if it would work, and once again it stops at 2% saying it has a transcoding error.


                    I went through the entire thing again to be sure the images were the right size (I only have two, and they were around 800x600).

                    I was wondering, though, if I have an image on the "video" line of the timeline, should I have that somewhere else with the "black video" on the video line?


                    This time I tried saving it as an AVI and it says it saves successfully, but then when I open Windows Explorer and go to the folder it says it was saved in, it isn't there. I've done a search for it and tried saving it in multiple folders but can't find it. No AVI file to be found whatsoever...


                    If I try to burn to folder it still says transcoding error after 2% as well.


                    Not sure if that red line I mentioned in my previous post would be considered a problem but it is still there as well. I took a screenshot just to clarify a little...




                    Message was edited by: livyjfk26