You should be able to just re-create the file. If you can’t you’ll need to contact Adobe directly.
Hi Bob, thank you for your reply.
Re-creating the file unfortunately doesn´t solve my problem:
1) if I edit the app on the viewer and replace the provisioning files (now with the correct bundle id) I get "Bundle ID inside mobileprovision does not match the bundle ID used for build (which was xxx.xxxxx.xxx)" , which makes sense because I´ve used first the wrong ones (and that´s why I´m in deep trouble and unable to upload it to Apple)
2) if I create a new app, even with the same name, at the end it asks for the Single Edition serial number to activate, and if I use the one that I´ve bought, I get "Serial number already redeemed".
If there isn´t any other solution (all ideas are welcome) I´ll contact tech support from Adobe in order to reset my Serial number (or something similar) because we can´t afford to buy another serial without using first the one we have paid for.
Mario, you can send me a PM and I'll help you with this. I'll let you edit your application so that you may change your Mobile provisioning files. Send me a PM with your details, serial key and email id/contact information.
Himanshu, I´ve replied to your message by PM also.
Thank you so much,
Today i made the Same mistake :( can someone help me????
You need to contact Adobe´s DPS support explaining what happened, by using the following email: email@example.com.
In order to speed up the things a little you should also include both the Adobe ID used to create your folio app on the Viewer Builder and the serial number.
You may have your problem solved quickly.
thank you very much... i wrote to this email and send the adobe id inlucind the serial...hope the problem will fixed