Javier: Try answering all the questions we asked Richard.
Do you have a crash report?
I'm using Windows 7. Every file are part of indesign books (with hyperlinks, cross references...).
With a new user account I've the same problem.
I can´t make a report because InDesign go under before.
Sorry but I don't speak english very well.
It's very difficult to get useful error reports under Windows.
Your report seems to suggest something to do with hyperlinks:
Sig.Name=Nombre del módulo con errores
But it is hard to say.
If I try to uninstall and use the CS Cleaner tool?
Go ahead. It will not hurt. I do not know if it will help. But it will do no harm.
Can you export your CS5.5 file to IDML in CS5, and then open the IDML in CS6?
Can you try to narrow the problem? You can try working on a copy of the file in CS5.5 and deleting/removing parts until you can determine what causes the crash in CS6. You mention hyperlinks and cross-references, so they may be a place to start.
Can you share a file with us?
Thanks John. I can't share a file because I'm working in a company and I'm not allowed. Sorry.
I'll try with IDML.
I've seen that you have a list of preferences files to delete. Do you have this list for Windows?
Are you trying to open these files though the book panel? Will they open individually from File > Open...?
You mentioned Cross-Refences and Hyperlinks. Are the links across documents?
I've tried to open it trhough the book panel and individually with the same results.
One work mate (with CS5.5) has exported one file as IDML. I've no problem with it, but I work with many files and I've no time for it. I'm really disappointed with Adobe and this errors.
Working with books is more complex than working with a stand-alone file, and if you have cross-file links that makes things even more problematic. Inter-document cross-references have been described as "fragile" to put things politely, and most experienced users these days seem to advise against using them.
I've not tried to update a Book from one version to another for several years, if at all (memory on that is a bit vague), but if I were going to do so now I would absolutely export each of the component files to .idml or .inx, depending on the original version, then I would open those in the new version, save with new names, and build a new Book. This will, unfortunately break any inter-doc cross-references so there would be quite a bit of work involved in rebuilding, any you'd need to carefully way that against any reason for not simply continuing to work in the original version.
Now I've problems with IDML too. I can´t open it with cs6.
Thanks Adobe, well done. Many hours of work to the trash.
I was having the same problem, but I think I've figured it out. It looks like the cross-doc cross-refs are getting confused when the files are opened and it tries to update all the cross-refs, maybe because ID is adding [converted] to the filenames? Crash after crash after crash. Anyway, I opened the book, *not* the constituent files. In the book menu, I set the "Automatic Document Conversion," then updated the page numbering. That opens, converts, and saves all the constituent files as CS6 without trying to double-check the cross-refs. Now they seem to open on their own just fine.
I totally agree that cross-doc cross-refs are fragile. I have dozens in this book, and it is really slow unless all the docs are open because it insists on continually double-checking them.