5 Replies Latest reply: May 25, 2012 5:25 AM by Peter Spier RSS

    Saving in InDesign CS6


      When I'm working on a project in InDesign CS6 I sometimes can't 'save' it. I even cant' use 'save as' at that moment. By closing the leaflet it askes if I want to save the project, but also won't save. Is this a bug in InDesign CS6?

        • 1. Re: Saving in InDesign CS6
          Peter Spier ACP/MVPs

          You're the second case I've seen like this today.


          Previous user was able to temporarily solve the problem by trashing prefs (see Replace Your Preferences) but it returned almost immediately and they ended up uninstalling, running the clean tool (Resolve installation problems with CS5 Cleaner Tool) and reinstalling. It's been several hours since I've heard from them, so I don't know if that is a permanent solution, but I'm hopeful.

          • 2. Re: Saving in InDesign CS6
            P_a_u_l_a Community Member

            Peter, thanks for your answer.

            In my case it happened some days ago (using InDesign every day) and a few minutes ago for the second time. I think I'm going to reinstall CS6 indeed.

            • 3. Re: Saving in InDesign CS6
              Peter Spier ACP/MVPs

              Replacing the prefs is a lot faster and easier, if it works.

              • 4. Re: Saving in InDesign CS6
                P_a_u_l_a Community Member

                Okay, then I'll try that first.                       

                • 5. Re: Saving in InDesign CS6
                  Peter Spier ACP/MVPs

                  Some new information this morning from the other user:


                  Hi Peter, I just wanted to give you an udate in case it helps others: the problem returned, and I tried creating a new profile on my machine and running it that way, to see if it was just the prefs or my profile. Although i could save etc I then couldn't PDF anything without errors, so went back to my original profile. I reinstalled Acrobat in case that was the culprit, but no difference.


                  SO, I had a rethink and removed Magic Prefs which was running in the background, and also turned off Allow Multiple Gestures in Indesign prefs. So far all stable, and working well on big files across CS6, so hopefullly this has proved to be the fix.


                  Kind regards and thanks again for all your help and quick responses.


                  NB I am running CS on a  new iMac running OSX 10.7.4. I use Font Explorer X Pro, Firefox, Filezilla, Picasa and Easyfind. No other third party software on my mac. I work largely off an  external server.