I downloaded a 64 bit adobe flash but I can't get it to work. What do I do next?

[ptsdkid]

I downloaded a 64 bit adobe flash but can't get it to work. What do I do next?

[Jeff A Wright]

Flash Player or Flash Professional?  Also in what way is it not working?

[ptsdkid]

I downloaded an Adobe Flash Player 11 ActiveX 64-bit perhaps a half dozen times but it will not work. Every time I go to open up a new video on my home page the error message says...woops, seems like you need the latest version of Flash.

[Jeff A Wright]

Moving this discussion to the Installing Flash Player forum.

[chris.campbell]

What browser do you use?  If it's Internet Explorer, please try the steps listed here:

Enabling Flash Player in Internet Explorer 9

[ptsdkid]

Thanks Chris. I used the steps you gave and I was able to enable the flash player, however, when I open up a video I only get the audio version while the video portion sometimes flashes on for a brief second or two. For the most part I get a blank screen with the audio working perfectly. Do you have any idea what might be my problem now? .....ptsdkid

[pwillener · Accepted solution]

What is your display adapter, driver version & date?  See http://forums.adobe.com/thread/945765

Try if disabling Hardware Acceleration improves the situation; see http://forums.adobe.com/thread/891337

[ptsdkid]

Being computer technics disabled myself, I have to thank you guys for steering me in the right direction. Everything is working just fine now....thanks again.