The Application Bar that had BR and other functions is gone in CS6. They wanted more space I guess.
What you are describing is video card problems. Disable OpenGL (use graphics processor) and see if that helps. If if does it is probably a video card driver. Make sure you have the latest, unless you have an ATI card and then use 12.2 rather than 12.4.
Not sure why you say video card when CS5 works fine and all other imaging works fine displaying an image?????
Why would it discriminate between CR2 files that are ok and any other extension???
I have the latest NVIDIA GT240 v301.42 video card.
CS6 uses more OpenGL features, and uses some differently.
The source of the image doesn't matter at all to Photoshop.
You're still most likely looking at a driver bug.
You are most likely correct Chris.
After much deliberation and testing I finally got Win7 to post an error pointing to the NVIDIA GT240 card. The only fix, AT THIS TIME, is altering the Windows registry to alter the "Windows Time Out Limit".
I will call NVIDIA Tuesday unless someoine here can walk me through the fix.
which points to a Windows Vista alteration of the registry file.
If anyone can help I would appreciate it.
Have you gone to the Nvidia site and see if you have the latest driver for your card and OS?
YES!!!! First thing I did upon getting the error.
I am not a "computer savvy" person, so altering the registry to alter the timing is very intimidating to me.
Hence asking for some kind help here.
I agree on the resistry thing. Rather unusal, have not seen this one.
I would also recommend to miminize problems you do NOT uninstall prior verson of PS. Can add to problems.
Have you reset preferences? Start PS and IMMEDIATELY hold down Ctrl + Alt + Shift keys. You will get a reset window. If you see splash screen you are too late.
Just spent 90 minutes on phone with NVIDIA Tech Support.
You were correct! The video card I am using is NOT compatible with minimum CS6.
I am not happy about this because I specifically called the Adobe Store to order my copy of CS6 and they verified that my GT240 was more than enough to handle CS6.
I never remove previous version of PS...PS5 works fine so I will use it until I decide either to upgrade video card or refund CS6
OK, sorry to hear that, but thanks for letting us know.
Adobe says the 240 card should work, but I see your card is a GT240. What does the GT stand for and is that why it is not compatable with CS6?
Would be useful for others to be able to tell if their card will work or not.
According to NVIDIA Tech Support,on Adobe's website it tells what cards are compatible. Tech said GT240 was not and that Adobe lists the GT470 as the minimum. I am NOT a "gamer" only photo editing. Don't know what GT stands for but I am assuming that the increase in the newer functins in CS^, like you stated above, is the cause of the "checkerboarding" and GPU time outs.
Now can you suggest, or anyone suggest a more than adequate video card for a Win7 PC 2 years old i7 quad core DVI video, PCe slot?
I may have been SCAMMED by NVIDIA Curt!!!!
I just viewed CS6 video card performance and yes my 200 series was in there!!!
I also went into PS CS6 Settings>Performance> GPS> unchecked the "Use GP" and it is working fine!
Now I am not sure what that is telling me at all..I am more confused no than ever!!
Hi, I have the same problem with the same video card, in fact I posted a question about it here http://forums.adobe.com/message/4445450#4445450
Didn't really get me anywhere but I did what you just said "I also went into PS CS6 Settings>Performance> GPS> unchecked the "Use GP" and it is working fine!" and its working fine for me too.
Because you are no longer calling the GPU functions that contain the bug.
Your driver still has bugs, but you've bypassed them by not using the GPU for displaying your image.
Is this a problem?
You're missing all the features that use the GPU - so yes, that could be a problem.
And your display performance is now reduced.
You really should turn the GPU functions back on once your video card driver gets the bugs fixed.
Yes, even though I am "technically challenged" with PS, I did realize that this was all that I was doing.
Dan.. Thanks Chris!
You need to call NVIDIA Tech Support and open an "Incident" report for documentation of the problem.
The NVIDIA "canned" answer is "this is a new one for us". I responded why then does the error come up pointing the Event Log to a NVIDIA website and error location for help?
Like Chris sez, we are really defeating the full use of CS6 and the video card.
This is weird, I turned "Use GP" on again this morning and ahev had no problem since then.
Adobe has opened a Case# on this problem. It has been escalated to Tier 2 Support because Adobe believes that this video card shouldNOT have been included in the "OK to Use" CS6 Tech Review.
If you need the case # PM or email me and I will give it to you.
According to Adobe Escalation Senior Support, there IS an issue with CS6 and some GeForcecards that are listed as "OK" for CS6.
Adobe has still not addressed this issue. A new GT240 card was sent by computer manufacturer and problem still exists so that would lead me to believe that it is a CS6 problem.
My Adobe Case# has not been addressed since Monday and Adobe Tech Support will not respond for my request for help.
Curt, do you have an suggestions?
I have received the Escalation Team response and they say it is the NVIDIA card. The GT240 will not use the GPU processes in CS6 properly. They also state that it will happen using any other post processing software.
That is blantantly false because I tested it in CS5, CS5.5, LR4 and Canon's DPP and Image Browser and they work fine.
I am awaiting an new GTX670 card then we will go from there.
Now I also have a reply to the NVIDIA Case# and they say that it is an Adobe problem. This is only 1 of 3 answers below from NVIDIA.
Subject Unable to work with Adobe CS 6 application Discussion Thread Response Via Email (Arun) 06/01/2012 06:32 PM Hello Dan,
2. Press "Ctrl + K'
3. Select Scratch Disks and check the hard drive selected (C:\ or e:\, etc.,)
NVIDIA Customer Care
Customer By Email (Dan Brodt)