Open File Error when opened over a network

[durden7]

I'm using Robohelp X5 to generate my HTML Help projects. I output a .CHM file and am having problems accessing this file over a network connection.

The window opens, the TOC appears, but the reading pane displays "Action canceled" and clicking on any of the topics will not pull open a page.

I've read somewhere that this is a SP2 issue, but have yet to find a proper solution.

Any help? Others must run into this.

[Guest]

Hello durden7,

Welcome to the Forum.

You say that you are accessing the .chm over the network. Is your projects stored on the network or on your local c: drive?

If on the network, that will be the cause of your problem. Click here to find out why.

Brian

[Captiv8r]

Hi all

Brian, I appreciate the effort, but I think fellow Adobe Community Expert Peter Grainge has better and more accurate info at This Link.

Peter's page deals with displaying .CHM files from a network location while my page deals with where NOT to store your RoboHelp Project files.

Amazing how "Network" sounds sooooo close to "Not Work", eh? Coincidence? I think not.

Cheers... Rick

[Guest]

The Microsoft Security Update 896358

( http://www.microsoft.com/technet/security/bulletin/ms05-026.mspx)

prevents HTML Help files from execution, if the CHM file is installed on a network drive. CHM files installed locally continue
to work. This affects all HTML Help files. The reason for this error is a new and more strict security policy
for Microsoft Internet Explorer.

Hope this helps.