Can not open .ai illustrator files in CS6

right there with you bro. I have the 64bit illustrator and i think the 32 bit fireworks, if that makes any difference. For me, now illustrator and fireworks are incompatible... help anyone?

I tested with a few .ai files, and I was able to open them fine in FW CS6. I was also able to copy between the two apps.

I'm on Windows 7 64 as well.

Can you share one of the files where you are having the issue?

Also, when you're pasting, does it fail when you use Edit > Paste, or just keyboard shortcut?

Can you paste into some other app from Illustrator?

Okay, here is what I've found. I created a doc in AI and FW, each with a single red box (created with each app). I can go from FW to AI, but not AI to FW.

Using the command menus or shortcut keys makes no difference. In FW, the 'Paste' mene item is available, but nothing happens whan it is clicked.

FWIW, I created the same sort of doc with Paint, and it copys/pastes fine between both applications.

Also, in AI, after clicking 'new document', and before the document options dialog opens, I get an error/confirmation dialog ehich says "The operation cannot complete because of an unknown error. [CANT]".

Upon clicking 'OK', it goes about it's business as if nothings wrong. Don't know if that's in any way related...

Having exactly the same problems, what the heck is going on?

Being able to copy and past from Illustrator into Fireworks was half the reason I used Fireworks, get it sorted Adobe.

6GB RAM, Windows 7 64....

Another one with the same problem. I was able to open an AI file in Fireworks from Bridge, but it was a one time thing. Can't repeat it anymore. Oh, Adobe, why did you break something, that worked so well in the past... :-(

I'm having this exact same issue as well. I had an entire website designed mostly in Illustrator and upgraded from CS5.5 Production to CS6 Master Collection specifically to use Fireworks. Now I'm feeling that money would have been much better spent elsewhere. What a disappointment...

I've been able to open AI files, and File > Save As Photoshop in FW CS6 with no issue yet. Likewise, drag and drop as well as copy/paste are both working for me, AI - FW. I'm on a MacBookPro running Snow Leopard.

I have alerted the engineers to this thread. It would be helpful for them to know your OS and version  (each of you) as well as what other apps - if any - are running when you experience these issues. The more details the better. And ideally, report the issue and all the details to the wishlist. Bugs or issues submitted via the wishlist are logged and read. This is a user to user forum, so it is not regularly monitored by Adobe staff.

https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Thanks Jim, I wasn't aware of this.

Thanks Jim, I have just filled in that online form so hopefully I'll hear something soon.

I'm on Windows 7 Enterprise by the way.

Hi All:

Just a note regarding the wishform. Your detailed input on that form is importantant and I really appreicate you taking the time to help make Fireworks a better product. So thank you for filing these bugs.

Keep in mind that even though one person may have indicated they filed the bug, you should also file your own bug on the issue if you are experiencing problems. This reporting makes the engineers aware of how prevalent the issue is and helps to prioritize which bugs get addressed first. Yes, I know, in an ideal world, they'd ALL be marked as high priority, but that's seldom the case with anything. Squeeky wheel gets the grease, etc...

Also, filing the bug doesn't necessarily mean you will personally hear from the engineering team. This is a quote from the form itself:

>>We normally do not send personal replies to feature requests or bug reports. We do, however, read each and every message. We use the information to improve our products and services. Your comments, suggestions, and ideas for improvements are very important to us. We appreciate you taking the time to send us this information.<<

That said, I'm making an effort to bring these threads to the attention of the FW team, and if I hear anything myself, I'll be sure to let you know.

HTH

Just filled out the form, experiencing the same problem. I have a set of EPS and AI files that open fine in Fireworks CS5, but not in Fireworks CS6. Running 32-bit Windows 7.

This issue needs to be addressed.

Still nothing on this problem?

I'm really struggling with this issue, I'm only days away from downgrading back to CS5!

Can Adobe at least just announce there is NO FIX, rather than no information at all, I mean... come on!

And yes I filled out the feedback/wishform/support form with all the info they need. I'm on Windows 7.

I've alerted the FW team about this thread again. I'm wondering if the issue lies on the Illustrator side, but I can't say for sure, either way.

FYI regarding the wishform. The wishform is a bug logging mechanism only; it doesn't mean anyone from Adobe will reach out to you directly. In fact, it states as much on the page.

Thank you for keeping up with this.

At my office, we've found that Illustrator 5.5 can still paste into FW CS6, leading us to believe that it's a change in how AI CS6 handles clipboard data(?)

I've tried to open older Illustrator files with FW CS6, without success. I think it's definitely a Fireworks problem.

Well, as I mentioned in an earlier post, I have not had an issue, but I'm running on a Mac, and from the posts here, others can use earlier versions of AI. Maybe we're narrowing it down to a Windows issue?

I've heard (or better: read) about Mac users having the same issue. Is the Fireworks dev team busy with FW CS7 or could they spare a minute, looking at this problem...? We can only hope so...

We are looking into this issue.Some specific pattern of installing Fireworks CS6 and Illustrator CS6 seems to be the cause as we see no compatiblity issues for some users/machines.We are investigating this issue further.

If you need information, or users testing things, let me know, I will support you as good as I can.

Thanks for your support.

I am having the excact same issue, also on windows 7. This is a major bug - we can not use the workflow we are used to!

I sent a bug report, hopefully Adobe will fix this bus as soon as possible.

Hi there,

I had the same issue as the others on this post. I found a solution:

1. The problem seems to be related with APPLE QUICKTIME installation. So if you have quicktime installed, just uninstall it and everything will works fine again: you can import your .ai files to fireworks.

2. This worked for me: I tried to reinstall quicktime (because I use After Effects) and everything are still working.

3. In case you don't use after effects try to download k-lite codec pack as an alternative to quicktime

Hopefully it helps someone!

royrogers72 - you are the best! I uninstalled Quicktime and now it works! Great, thanks.

Worked for me too, cheers RR72.

Hi - does anyone know if there has been any further progress on this issue? I am having trouble importing Illustrator files into Fireworks. I'm on a MAC running OSX 10.7.3. Thanks!

Ich bin am 29.7. zurück im Büro. In dringenden Fällen kontaktieren Sie bitte g.paganini@lenaxis.ch

Beste Grüsse

Markus Gempeler

I encountered the same problem.

Quicktime uninstall did not work.

solution:

Start Firewroks in administrator mode, problem solved.

J'ai rencontré le même problème.

désinstaller Quicktime n'a pas marché.

Solution:

Démarrer Firewroks en mode administrateur, probléme résolue.

You may use a proved way of AI file restoration. Owing to Illustrator Repair Toolbox you can simultaneously open some .ai files, including CS6 files version.

Tool is placed at next source: http://www.illustrator.repairtoolbox.com/

In case this method wouldn't be effective, see necessary actions of alternative .ai opening

To attempt recovery using Illustrator itself:

1) Create a new document

2) Select “place image” ( File > Place… )

3) Choose your corrupted file in the dialog box. Make sure you choose file types to ” ALL DOCUMENTS “, not just RECOMMENDED.

4) Save this file. If you cannot save this file (due to corruption), copy your vectors and paste them into a new illustrator document.

PROS: You should be able to select the corrupted file, and your vector work should be saved.

CONS: All layers will be flattened into one. PMS color info and placed images may be lost. File may still be corrupted.

Ich bin am 10.3. zurück im Büro. In dringenden Fällen kontaktieren Sie bitte g.paganini@lenaxis.ch

Beste Grüsse

Markus Gempeler

I've been using Illustrator since when 80's music was not classic rock and Fireworks since the day Macromedia released it in 1998.

And not being able to open and illustrator CS6 file in fireworks CS6 is so unbelievably retarded it defies any type of explanation.

This is something I've done almost every day FOREVER.

I guess it's time for us old geezers to retire and let the young morons take over.

Saving it as Illustrator 3 did the trick. but seriously who tests this stuff.

ganalon wrote:

 

Saving it as Illustrator 3 did the trick. but seriously who tests this stuff.

No-one at Adobe, that's right. Because the development of Fireworks was stopped last year May. Fireworks is a dead application.

http://blogs.adobe.com/fireworks/2013/05/the-future-of-adobe-fireworks.html

WOW. Fireworks hasn't needed any upgrades for years and years and years. It's great for what it does quickly creating website GUI's when Photoshop and Illustrator are overkill and designed for photos and print work.

But why oh why would you add bugs and call it CS6?

I agree, FW always was a great mockup app for web, and still does a far better job than Photoshop in terms of PNG optimization.

But nowadays support for responsive designs and mobile GUIs has arguably become more important than plain old static web layouts. In this regard FW is severly lagging behind. The old legacy code is not easy to update for this, and I guess Adobe realized this too.

It's just too bad they are attempting to bolt on this type of functionality on top of Photoshop and Illustrator - both not exactly ideal candidates for web work (far from it, in my opinion).

What type of responsive web/mobile layout design functionality are they trying to bolt on to Photoshop and Illustrator?

Is there a better tool out there for this?

this isn't the case I have tried that and still have the same issues.  Can't open or import .ai or .eps files into Fireworks CS6.  Internal error msg.

Windows 7 64bit!

its a bug and it sounds like they may still support bugs for fireworks cs6

IF I were you I would just use colored pencils, markers and ink. Take a snapshot with your smart phone and send it to the web developers. If your the web developer than just code up your entire concept in html and CSS. Fireworks is just the best way to quickly create concepts for the web and who cares about saving time when you bill by the hour.

You could also just use photoshop and illustrator but there are far more inefficient tools you could use.