8 Replies Latest reply: May 31, 2012 10:06 AM by Wes Plate RSS

    Prelude software update caused Norton anti virus to remove file

    cjacs987654 Community Member

      Hi,

       

      My version of prelude was updated today by the automatic software update system.

       

      During installation, my Norton 360 anti virus system identified the following file as a threat and removed it:

       

      Any one got any advice?

       

       

      thanks

       

      Chris Anderson

       

       

       

      Full Path: c:\program files (x86)\adobe\adobe prelude cs6\mc_enc_dv.dll
      Threat: Suspicious.Cloud.7.F
      ____________________________
      ____________________________
      On computers as of Not Available
      Last Used 28/05/2012 at 22:39:37
      Startup Item No
      Launched No
      ____________________________
      ____________________________
      Unknown
      Number of users in the Norton Community that have used this file: Unknown
      ____________________________
      Unknown
      This file release is currently not known.
      ____________________________
      High
      This file risk is high.
      ____________________________
      Threat Details
      Threat type: Heuristic Virus. Detection of a threat based on malware heuristics.
      ____________________________

      ____________________________
      File Actions
      File: c:\program files (x86)\adobe\adobe prelude cs6\mc_enc_dv.dll
      Removed
      ____________________________
      File Thumbprint - SHA:
      c100739136c152fe596a851635a0644c88daa231396bc29acb5b883f7029212c
      ____________________________
      File Thumbprint - MD5:
      abf68500798f002d97a8e282ff3e7b2b
      ____________________________