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1. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Gustavo Del Vechio May 11, 2012 1:19 PM (in response to rmdtulsa)It should not happen.
There´s only a simple change in the Illustrator clipboard option for CS6..but it refers to clipboard and exporting after closing the software..not when working...copying...
Do this test please:
Acess Illustrator > Preferences > File Handling & Clipboard.
In the Clipboard on Quit option...enable AICB. Now restart Illustrator and try to work.
Does it change anything?
Thank you.
Best Regards
Gustavo
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2. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rmdtulsa May 11, 2012 1:50 PM (in response to Gustavo Del Vechio)It did the same thing after modifying preferences to AICB and restarting Illustrator. I copy simple text from either Illustrator CS5.5 or acrobat x or indesign (CS5.5 or 6), and on the third try, it doesn't work. It uses the clipboard from the 2nd attempt (even if you copy text at that point from within Illustrator CS6, it's stuck on older clipboard text, no matter what. (It seems like it works twice, uniquely, then on the third, it repeats forever.) frustrating!
(I've done machine restarts too, trying to get away from this problem)
(Anything you find out, I'd appreciate it. I'm ok in Illustrator 5.5, but want to move completely to the Cloud offering asap)
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3. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
LOUIS FISHAUF May 13, 2012 8:39 PM (in response to rmdtulsa)I'm having the same issue with pasting from other programs.
Copy + paste within Illustrator seems to work ok though.
Very frustrating. May have to go back to 5.5.
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4. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 14, 2012 12:21 AM (in response to LOUIS FISHAUF)I don't see this problem. Where specifically are you copy and pasting from perhaps you two have a conflict that is common between you.
Have you tried to trash the preferences?
And or restart your Mac?
1. Quit Illustrator.
2.Go to User/username/Library/Preferences/ Adobe illustrator CS6 Settings and trash the settings folder, the whole folder not just the contents of the folder..
3. Start Illustrator. Illustrator creates a new preferences file. -
5. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Gustavo Del Vechio May 14, 2012 5:04 AM (in response to Wade_Zimmerman)Hi rmdtulsa and hi Louis how have you been?
Do you have any clipboard copy and paste manager installed on your system?
Best Regards
Gustavo.
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6. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rmdtulsa May 14, 2012 8:23 AM (in response to Gustavo Del Vechio)I threw out the Illustrator CS6 preferences folder just now, restarted and could tell it was factory fresh. I still could not paste in any simple clipboard text (a few letters) from Acrobat, Indesign and (I just tried) Stickies--anywhere I can test.
I don't have any special Copy/Paste utilities.
Clipboard seems usable within Illustrator, just not from outside the program whatsoever. I've tried clearing the clipboard, to see if it resets. Nothing changes.
Will upgrading to Creative Cloud, permit me to still use my Illustrator CS5.5? That's my most important question right now. This is holding me up from upgrading. It really cripples mundane Ilustrator use.
(Thank you though, so much, for looking into this...I use CS all day everyday, and was so eager to upgrade) Randy
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7. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 14, 2012 8:53 AM (in response to rmdtulsa)Youcan still use your old softweare, however try this create a new user account, log into that new user account.
Now try to copy and paste from ID or Acrobat.
The problem should not be there as it does not happen on my Mac running OS 10.7.3
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8. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rmdtulsa May 14, 2012 9:00 AM (in response to Wade_Zimmerman)I've never created multiple users before, but I will look it up and try it
(I'm by myself). I've never had a clipboard problem like this! Have been
using it since Illustrator '88. Thank you! Randy
I'm on 10.7.3 as well.
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9. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 14, 2012 9:07 AM (in response to rmdtulsa)rmdtulsa wrote:
I've never created multiple users before, but I will look it up and try it
(I'm by myself). I've never had a clipboard problem like this! Have been
using it since Illustrator '88. Thank you! Randy
I'm on 10.7.3 as well.
Which is why I think it is a corrupt font or corupt user account.
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10. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
LOUIS FISHAUF May 14, 2012 9:36 AM (in response to Wade_Zimmerman)I had a few old copy/paster utilities on my system. I don't think any of them were actually running, but I deleted them anyways. Restarted my computer and Illustrator.
I now seem to be able to copy text from other apps (Word, Mail, Safari) and paste into Illustrator, but when I try to copy and paste images from another app, Illustrator just pastes the last object that I copied from within Illustrator (vector or image).
I can use drag-and-drop to get images from Safari, Photoshop, etc, but not copy-paste.
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11. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Bob the Sign Guy May 14, 2012 11:33 AM (in response to Wade_Zimmerman)Could the clipboard issue have to do with trying to cut/copy/paste elements between a 64-bit application and 32-bit application?
I haven't upgraded to CS6 yet. In CS5.5 I cannot cut/copy/paste elements between Illustrator CS5.1 and the 64-bit version of Photoshop CS5.1. I have to launch the 32-bit version of Photoshop CS5.1 in order to get full clipboard functions between the two applications.
Does CS6 have two variants of Illustrator, 32-bit and 64-bit builds, like Photoshop has had in CS5.5? If there is a 32-bit version of Illustrator in CS6 I would try the clipboard functions with it since Acrobat X and InDesign CS6 are still compiled in 32-bit form.
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12. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 14, 2012 12:35 PM (in response to LOUIS FISHAUF)LOUIS FISHAUF wrote:
I had a few old copy/paster utilities on my system. I don't think any of them were actually running, but I deleted them anyways. Restarted my computer and Illustrator.
I now seem to be able to copy text from other apps (Word, Mail, Safari) and paste into Illustrator, but when I try to copy and paste images from another app, Illustrator just pastes the last object that I copied from within Illustrator (vector or image).
I can use drag-and-drop to get images from Safari, Photoshop, etc, but not copy-paste.
I disagree with you I definitely think those utilities caused the problem.
I can't help think that this would be something al users would experience if it were an actual bug.
I think the users have problems related to thrid party software.
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13. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
LOUIS FISHAUF May 14, 2012 1:30 PM (in response to Wade_Zimmerman)Wade, I deleted those utilities and all associated files (using MacKeeper), so if that was the cause of the problem, that should have solved it.
Unfortunately, it has not.
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14. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rmdtulsa May 14, 2012 1:32 PM (in response to LOUIS FISHAUF)(I've never used the various clipboard enhancers, myself)
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16. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
scoop_hk May 23, 2012 11:57 PM (in response to rmdtulsa)Me too - same issue - Pasting works fine in CS6Photoshop - but Illustrator gets stuck holding a random old clipboard image and is worse than useless.
Have not tried restarting it as I have too many windows open to want to deal with reopening all - but needless to say - copying from one to the other is important.
CS6 Cloud version of Illustrator - OS10.7.4
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17. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
bizzbobb May 24, 2012 11:19 AM (in response to rmdtulsa)Having exactly the same problem with Illustrator CS6. Restarting Illustrator does fix it for one copy cycle, but that's it.
Needless to say, anessential part of the workflow. Ugh…
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18. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rjenk May 27, 2012 9:49 PM (in response to rmdtulsa)Same problem in the Illustrator CS6 trial on OS X Lion. Copying from an outside application and then pasting in Illustrator CS6 works initially but then stops working (i.e., it will still paste, but only what I've copied from within Illustrator). No manner of relaunching Illustrator or restarting the computer or deleting prefs fixes it. I have no clipboard managers. This is definitely a bug, and one that truly makes Illustrator almost unusable.
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19. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
puneet khabya May 28, 2012 6:55 AM (in response to rmdtulsa)Copy paste in and outside Illustrator is working for me. Do you guys use any third party plugin with Illustrator? Is the problem limited to text and images? What happens when you take other stuff to Illustrator(say, an object from Indesign)?
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20. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rmdtulsa May 28, 2012 3:14 PM (in response to puneet khabya)It doesn't matter what you are trying to paste in, Illustrator will only
paste the last normal paste, over and over, within itself only.
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21. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rjenk May 28, 2012 7:26 PM (in response to puneet khabya)As I said very clearly in my first reply above, I have no clipboard (copy/paste) managers. And neither do the people who reported this problem before me in this thread. So let's please allow that "do you have third part plugins or clipboard hacks" topic to die, shall we? This is definitely a bug. And hey, I've found it while using the Trial version, while others here seem to have found it using their purchased copy.
I must say I am really shocked and dismayed more people aren't screaming about this. It's quite serious. My only consolation is that I've not yet made a purchase. Even so, I would like to update at some point to gain access to the new features. I simply won't be doing that until the bug is fixed.
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22. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 28, 2012 7:38 PM (in response to rjenk)That is of course it is a bug and not a conflict with other software that these user including yourself might not be telling us about since it clearly is not universal and only a handful of users have experienced this phenomenon which leads me to believe you guys are using things like free fonts or some odd utility software and any claim to not having any other software on your computer except the trial version of AI CS 6 is not going to fly.
from experience this definitely sounds like a conflict and I suggest you not upgrde until this is fixed which will not happen since I do not believe it is a bug.
Why we just wait and see who is correct!
If you wish to reprt it as a bug why don't you do so it will not be addressed by posting in the user to user forum in case you do not know that but will i it is a bug and you report it on the bug reprot page.
Giood luck. There is nothing anyone here cn do on this end you have to disable what ever is causing this on your end.
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23. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
scoop_hk May 28, 2012 8:25 PM (in response to rjenk)I do have a clipboard program - which is working perfectly in every other program CuteClips. as I had read about other's in this thread either not having it or disabling and still having the problem I do not believe that CuteClips is to blame in fact went over the entire program with the developer before I realized that the problem is totally owned by Illustrator.
That said - I can copy and paste from all other programs into Illustrator when I have restarted Illustrator and it is behaving - which it is doing now. When it goes off - it gets stuck on the first item copied that session and will not paste anything else that may have been copied next.
When it isn't working it is impossible to work with…. and so think I had been dragging and dropping when it wasn't working.
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24. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 28, 2012 9:41 PM (in response to scoop_hk)Well now you are not making sense when you have program you know can easily cause the problem ad you stand on your head and in every other configuration possible o mek it look like it is not related then you will be stuck with the problem.
IO have beta tested for many years for various developers who produce plug ins and utlities of all sorts and i can tell you whe you tell these developers that they have such a problem or conflict they act like you do the refuse to believe it or worse yet accept the responsibilty that they have caused an issue for their customers. If I send the bug reprt to them three or four times they will almost always acknowledge it but often they simply do not know how to fix the problem and that could mean they will loose their ability to stay in business so theysometimes do not admit it.
Like it or not that is the way it is and I have many years experince with this process and this is a conflict regardless of what anyone is posting here about their systems and what they have installed on their computer.
It really sounds like a thrid party conflict and i think you found it like or not.
I doubt that Adobe will fix a bug that does not exist and they cannot do it for software that they do not develope.
Pretty logical. No?
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25. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
scoop_hk May 28, 2012 10:08 PM (in response to Wade_Zimmerman)Have not had a problem 'yet' since upgrading Illustrator yesterday.
Are you always so nasty?
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26. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
puneet khabya May 28, 2012 10:09 PM (in response to scoop_hk)Hi scoop_hk,
CuteClips is causing the problem at your end.
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27. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
scoop_hk May 28, 2012 10:27 PM (in response to puneet khabya)What about all of the other people that have disabled and deleted their programs and seen no difference - that have been on this thread?
As I said have had no problem since I updated Illustrator yesterday - but haven't used it enough to be sure.
If not CuteClips - what do you use for a very simple multiple pasting program that works well with Illustrator - I do love my CuteClips.
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28. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
MadeleineMan May 30, 2012 2:24 AM (in response to Gustavo Del Vechio)I'm having the same issues with Illustrator CS6 on my iMac.
I have never experrienced this problem before, and so far it's only occuring in Illustrator CS6.
I do not have any clipboard related applications.
I have tried your recommandation, but it's not working.
Please look into this as I can not use CS6 without being able to paste text in from other sources.
As i'm paying for Creative Cloud and mainly work in Illustrator, it's very fustrating!
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29. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
scoop_hk May 30, 2012 2:41 AM (in response to MadeleineMan)One of the men mentioned that this is not the place to get help!
Apparently we should be filing bug reports - not sure tho where to do that - anyone out there who knows?
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30. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 30, 2012 4:02 AM (in response to scoop_hk)Guys serch would have gotten you to the reprot page? I don't how many times this has been posted but for your own interest lern ow to do a search for your issues first it could save you a lot of time and frustration.
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform
I think the user on the Mac is a the first one. I am not on the Cloud but am on a mac and do not see his issue.
The iMac person are you sure that you di a proper copy before pasting? If it is not happening consistently then i would suspect your keyboard.
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31. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
MadeleineMan May 30, 2012 4:20 AM (in response to Wade_Zimmerman)It is definitely a an illustrator CS6 related issue. I have tried copying several different pieces of text into illustrator with no luck, i am able to paste that copied text into other applications. Restarting illustrator solves the problem for a while before it goes back to not working.
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32. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman May 30, 2012 4:24 AM (in response to MadeleineMan)I don't think so!
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33. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
LOUIS FISHAUF May 30, 2012 8:07 AM (in response to Wade_Zimmerman)After experiencing this problem since installing CS6, I went to the bug report page and reported this a a bug. Going back to Illustrator, I once again tried copying and pasting from other apps into Illustrator, and lo and behold, pasting worked properly every time. I tried copying from Apple Mail, Word, InDesign and Photoshop, and Illustrator pasted each one correctly. I haven't knowingly made any changes to my system or configuration, so I have no idea why this now seems to be working correctly. I've pasted seven or eight items now, and I'm keeping my fingers crossed, hoping Illustrator does not revert to its previous behavior.
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34. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
scoop_hk May 30, 2012 8:16 AM (in response to LOUIS FISHAUF)Happened to me for two days as well after I updated - was good much of today - and then reverted back..
: (
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35. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rjenk May 30, 2012 6:06 PM (in response to rmdtulsa)I refuse to debate with anyone in literally lives in an online forum and has amassed >8,900 posts to their name (expecially at a pace of 8 posts per day, 365 days a year). Nevertheless, I stand by my previous two posts. It still can be a bug even though some experienced bug-reporting techno-masters have not seen it. And the fact remains the bug goes away for a while when you relaunch Illustrator. The problem is that it comes back at some point and none of us like the idea of perpetually relaunching Illustrator while we are working on a project in Illustrator. Furthermore, the fact some of us are seeing this bug doesn't mean there's a hidden/forgotten clipboard manager on our computers either. Some of us are also certainly no novices to Illustrator and we know of past bugs -- bugs which did not affect everyone (like the bug in Illustrator CS5 that would cause the application to crash/quit when you try to copy large graphics within Illustrator itself). It is also important to consider that Illustrator users are most often Creative Pros, not Techno-Wizards. As such they would prefer to be spared the lectures when it comes to proper protocol on bug reporting to Adobe. Posting in forums like this one is not in vain. And although proper bug reporting is important, to think Adobe (or the online media) is oblivious to forum posts is naive in the extreme.
For now, you can get around Illustrator CS6 Paste bug by drag-and-drop. Works for graphics but in most cases you can't always do that with text. But at least it is a semi-convient copy/paste-like way to move content from another app into Illustrator CS6.
I would like to add that I can COPY text or graphics within Illustrator CS6 and then Paste them in an external app just fine. The bug in CS6 seems exclusive to Copying something outside Illustrator and then PASTING it into Illustrator. So for those of you filing bug reports on this, you may wish to confirm that point and then file it as a "Can't PASTE content copied from external apps" bug.
Lastly, I'd like to point out that this thread is currently the lone place on the net that Illustrator CS6 users can Google-up any info about this Paste bug. Unsurprisingly, CS6 is so new not many people have discovered the bug yet. Even so, I have little doubt that as time goes on more and more will find this thread and seek some kind of relief, hoping to hear word about an Adobe acknowledgement the bug exists (which implies they are working on a fix). Filing a bug report is the right thing to do, no question. But I would like to encourage those of you who don't have this problem to please refrain from writing with a condenscening attitude when replying to people who have been bitten by this bug. Adobe is a big company and they don't need the help of individual guru users to defend them. Some people who experience bugs vent their distress in different ways. Sometimes it's best to just "listen" rather than brow-beat. I try to do that myself in cases where someone reports a bug that I myself have not seen. I feel their pain.
Best wishes to one and all.
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36. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
LOUIS FISHAUF Jun 2, 2012 10:44 PM (in response to rjenk)I may have figured out exactly when this bug kicks in, but I'd like others to confirm this behavior. After restarting Illustrator CS6, I can copy + paste from other apps multiple times, as long as there's nothing native (copied in Illustrator) on the clipboard. Once I copy something inside Illustrator, I can no longer copy+ paste from other apps.
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37. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
Wade_Zimmerman Jun 2, 2012 10:53 PM (in response to LOUIS FISHAUF)On my Mac it does not happen.
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38. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
scoop_hk Jun 2, 2012 11:21 PM (in response to LOUIS FISHAUF)Will have to check - but I have a problem within lustration as well - will at times keep pasting the first copy from illustrator - even when subsequent copies are from illustrator.
S
......................................
Sharon Cooper
Creative Art Link
Creative Art Mix Limited
www.creativeartlink.com
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39. Re: Illustrator CS6 clipboard doesn't paste text from other programs, stays 'frozen.'
rmdtulsa Jun 3, 2012 8:06 AM (in response to scoop_hk)I'm the person that first wrote this post. I wrote this based on the 1-month preview copy. I have since upgraded to the Cloud subscription version.
Unfortunately it still does it.
Louis is correct. The behavior is as he described. Everything from other programs going into Illustarator is fine, but once you copy and paste from within Illustrator, the outside world is ignored (clipboard wise).
I've also had instances where the Illustrator clipboard is stuck (hence the "frozen" in my post subject). Once it becomes something, it stays that way, no matter how you copy new items in Illustrator. I don't know what initiates that behaiour yet.Louis, I'd like to compare my "Activity Monitor" Process Name list with yours (you sound like a reasonable person!). If you want to send me yours (screen grab or whatever), maybe I can find what we have in common.
It may not be a clipboard related program. It may just be something obscure we both share. I'm at randy918@gmail.com.
Thank you! (and thank God I can still use Illustrator 5.5!)
I love the dark interface so much of Illustrator 6! (Why is it missing in Indesign? Stupid!) But I haven't had a chance to see what else it has, since it's so crippled, and Adobe apparantly is blaming us, so not their problem!