10 Replies Latest reply: Jun 4, 2012 3:39 PM by AZCreative RSS

    CS5.5 to CS6 free upgrade - Why can't I get a disk?

    Riffslayer1975 Community Member

      I have been trying to convince someone in support at Adobe that we would like a hard copy disk of the CS5.5 to CS6 free upgrade, however they keep sending me a link to Creative Cloud even though I have talked to customer support until I am blue in the face that our IT department wants a hard copy to use for my download?    We purchased the hard copy of CS5.5.   Can I pay the $20 charge for the hard copy?