15 Replies Latest reply: Jun 7, 2012 9:20 PM by pwillener RSS

    I am having problems with Flash in all Browsers, can anyone help me?

    ck626@hotmail.com

      For the past week or so, I am having problems with anything that requires Flash.

      I am running Windows 7 Home, 64 bit.

       

      I have a Toshiba Sattelite l745.

       

      I don't know what started this problem but i have uninsalled and reinstalled Flash many times since it happened to no avail.  I have even used the Adobe uninstaller many times.  I have done this in Safe Mode as well as normal mode.

       

      I can use Flash on a few games using Chrome, but when I try to use it on any other browser (IE, Firefox, Safari) it either doesn't load at all, or I get an error message.

       

      I am at my wit's end, Please help.

        • 1. Re: I am having problems with Flash in all Browsers, can anyone help me?
          Jeff A Wright Employee Hosts

          Moving this discussion to the Installing Flash Player forum.

          • 3. Re: I am having problems with Flash in all Browsers, can anyone help me?
            pwillener CommunityMVP

            ck626@hotmail.com wrote:

             

            ...or I get an error message.

            And what is that error message?

            • 4. Re: I am having problems with Flash in all Browsers, can anyone help me?
              ck626@hotmail.com Community Member

              The error message I get when trying to play a specific game is, "Failed to load Slotomania, OOps, loading failed due to system overload.  Please try again later.

               

              I always get this no matter which browser I use.

              • 5. Re: I am having problems with Flash in all Browsers, can anyone help me?
                ck626@hotmail.com Community Member

                I had done the clean install several times, but followed all the instructions for that and the IE enabling page to no avail.

                 

                When I go to the Adobe test page, I don't see any box although flash is enabled.

                • 6. Re: I am having problems with Flash in all Browsers, can anyone help me?
                  Sunil_Bhaskaran Employee Hosts

                  What exactly you see in the following page? http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html

                  Do you see an animation or is it a blank grey box?

                   

                  Thanks,

                  Sunil

                  • 7. Re: I am having problems with Flash in all Browsers, can anyone help me?
                    ck626@hotmail.com Community Member

                    I see just a blank space below "can you see the movie below", not even a grey box, just a white field.

                    • 8. Re: I am having problems with Flash in all Browsers, can anyone help me?
                      pwillener CommunityMVP

                      What files do you have in

                      • C:\Windows\system32\Macromed\Flash ?
                      • C:\Windows\syswow64\Macromed\Flash ?

                       

                      Can you also post the contents of the FlashInstall.log files from both these folders?

                      • 9. Re: I am having problems with Flash in all Browsers, can anyone help me?
                        ck626@hotmail.com Community Member

                        C:\Windows\system32\Macromed\Flash

                        Flash64_11_2_202_235.ocx

                        FlashInstall

                        FlashUtil64_11_2_202_235_ActiveX.dll

                        FlashUtil64_11_2_202_235_ActiveX

                        FlashUtil64_11_2_202_235_Plugin

                        NPSWF64_11_2_202_235.dll

                         

                        C:\Windows\syswow64\Macromed\Flash

                        Flash32_11_2_202_235.ocx

                        FlashInstall

                        flashplayer.xpt

                        FlashPlayerUpdateService

                        FlashUtil32_11_2_202_235_ActiveX.dll

                        FlashUtil32_11_2_202_235_ActiveX

                        FlashUtil32_11_2_202_235_Plugin

                        mms.cfg

                        NPSWF32_11_2_202_235.dll

                         

                         

                         

                         

                         

                         

                        C:\Windows\system32\Macromed\Flash

                        =O====== M/11.2.202.235 2012-05-22+23-37-17.129 ========

                        0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_ax_64bit.exe" -iv 8 -install -iv 8 -au 0

                        0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0004 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0006 [I] 00000013 C:\windows\system32\Macromed\Flash\Flash64_11_2_202_235.ocx

                        0007 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe

                        0008 [I] 00000016 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.dll

                        0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0010 [I] 00000011 1

                        0011 [I] 00000012

                        =X====== M/11.2.202.235 2012-05-22+23-37-22.929 ========

                         

                        =O====== M/11.2.202.235 2012-05-23+00-25-27.238 ========

                        0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_64bit.exe" -iv 8 -install -iv 8

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                        0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                        0006 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                        0007 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                        0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0010 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0011 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0012 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_2_202_235.dll

                        0013 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_Plugin.exe

                        0014 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0015 [I] 00000011 1

                        0016 [I] 00000012

                        =X====== M/11.2.202.235 2012-05-23+00-25-30.564 ========

                         

                        =O====== M/11.2.202.235 2012-05-26+21-24-41.037 ========

                        0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_ax_64bit.exe" -iv 8 -install -iv 8

                        0001 [F] 00001041

                        =X====== M/11.2.202.235 2012-05-26+21-24-41.213 ========

                         

                        =O====== M/11.2.202.235 2012-05-26+21-24-52.683 ========

                        0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_ax_64bit.exe" -iv 8 -install -iv 8

                        0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0002 [I] 00000013 C:\windows\system32\Macromed\Flash\Flash64_11_2_202_235.ocx

                        0003 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe

                        0004 [I] 00000016 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.dll

                        0005 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0006 [I] 00000011 1

                        0007 [I] 00000012

                        =X====== M/11.2.202.235 2012-05-26+21-25-00.040 ========

                         

                         

                         

                         

                         

                        C:\Windows\syswow64\Macromed\Flash

                         

                        =O====== M/11.2.202.235 2012-05-22+23-37-19.534 ========

                        0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\{A2A7D619-4F2E-4B43-99A0-F0A85D6BA65E}\InstallFlashPlay er.exe" -install -skipARPEntry -iv 8 -au 0

                        0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                        0004 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0006 [I] 00000013 C:\windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_235.ocx

                        0007 [I] 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

                        0008 [I] 00000016 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

                        0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0010 [I] 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                        0011 [I] 00000012

                        =X====== M/11.2.202.235 2012-05-22+23-37-21.851 ========

                         

                        =O====== M/11.2.202.235 2012-05-23+00-25-28.358 ========

                        0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\{90355E0C-B6DC-4516-B709-D5058CEC60E4}\InstallFlashPlay er.exe" -install -skipARPEntry -iv 8 -au 4294967295

                        0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                        0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                        0003 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                        0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                        0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                        0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                        0008 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                        0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

                        0011 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0012 [W] 00001036 Software\Opera Software/Plugin Path 2

                        0013 [I] 00000014 C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll

                        0014 [I] 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe

                        0015 [I] 00000017 C:\windows\SysWOW64\Macromed\Flash

                        0016 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0017 [W] 00001024 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 183

                        0018 [W] 00001024 C:\windows\SysWOW64\FlashPlayerApp.exe 183

                        0019 [I] 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                        0020 [W] 00001106

                        0021 [W] 00001106

                        0022 [W] 00001024 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

                        0023 [I] 00000012

                        =X====== M/11.2.202.235 2012-05-23+00-25-30.358 ========

                         

                        =O====== M/11.2.202.235 2012-05-26+21-24-56.578 ========

                        0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\{BE9FAE2E-2612-4FE0-A485-D85481FA4AD8}\InstallFlashPlay er.exe" -install -skipARPEntry -iv 8 -au 4294967295

                        0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                        0003 [I] 00000013 C:\windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_235.ocx

                        0004 [I] 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

                        0005 [I] 00000016 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

                        0006 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                        0007 [W] 00001024 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 183

                        0008 [W] 00001024 C:\windows\SysWOW64\FlashPlayerApp.exe 183

                        0009 [I] 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                        0010 [W] 00001106

                        0011 [W] 00001106

                        0012 [W] 00001024 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

                        0013 [I] 00000012

                        =X====== M/11.2.202.235 2012-05-26+21-24-59.902 ========

                        • 10. Re: I am having problems with Flash in all Browsers, can anyone help me?
                          ck626@hotmail.com Community Member

                          I have posted the requested information and would appreciate some feedback.  I am still having the problem. 

                           

                          Can anyone help me fix this?

                          • 11. Re: I am having problems with Flash in all Browsers, can anyone help me?
                            pwillener CommunityMVP

                            When you did a clean install, did you restart Windows after running the uninstaller?

                             

                            Did you check that the following files were removed during the uninstall:

                            • C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
                            • C:\windows\SysWOW64\FlashPlayerApp.exe
                            • C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
                            • 12. Re: I am having problems with Flash in all Browsers, can anyone help me?
                              ck626@hotmail.com Community Member

                              I am sorry, I misunderstood what was expected.

                               

                              I just did a clean install, reobooted and now the contents consist of:

                               

                              C:\Windows\system32\Macromed\Flash

                              FlashInstall

                               

                              contents:

                               

                              =O====== M/11.2.202.235 2012-05-22+23-37-17.129 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_ax_64bit.exe" -iv 8 -install -iv 8 -au 0

                              0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0004 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                              0006 [I] 00000013 C:\windows\system32\Macromed\Flash\Flash64_11_2_202_235.ocx

                              0007 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe

                              0008 [I] 00000016 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.dll

                              0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0010 [I] 00000011 1

                              0011 [I] 00000012

                              =X====== M/11.2.202.235 2012-05-22+23-37-22.929 ========

                               

                              =O====== M/11.2.202.235 2012-05-23+00-25-27.238 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_64bit.exe" -iv 8 -install -iv 8

                              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0003 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                              0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                              0006 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                              0007 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                              0008 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0010 [W] 00001036 Software\Opera Software/Plugin Path 2

                              0011 [W] 00001036 Software\Opera Software/Plugin Path 2

                              0012 [I] 00000014 C:\windows\system32\Macromed\Flash\NPSWF64_11_2_202_235.dll

                              0013 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_Plugin.exe

                              0014 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0015 [I] 00000011 1

                              0016 [I] 00000012

                              =X====== M/11.2.202.235 2012-05-23+00-25-30.564 ========

                               

                              =O====== M/11.2.202.235 2012-05-26+21-24-41.037 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_ax_64bit.exe" -iv 8 -install -iv 8

                              0001 [F] 00001041

                              =X====== M/11.2.202.235 2012-05-26+21-24-41.213 ========

                               

                              =O====== M/11.2.202.235 2012-05-26+21-24-52.683 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\install_flash_player_ax_64bit.exe" -iv 8 -install -iv 8

                              0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0002 [I] 00000013 C:\windows\system32\Macromed\Flash\Flash64_11_2_202_235.ocx

                              0003 [I] 00000015 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.exe

                              0004 [I] 00000016 C:\windows\system32\Macromed\Flash\FlashUtil64_11_2_202_235_ActiveX.dll

                              0005 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0006 [I] 00000011 1

                              0007 [I] 00000012

                              =X====== M/11.2.202.235 2012-05-26+21-25-00.040 ========

                               

                              =O====== M/11.2.202.233 2012-06-05+17-19-32.852 ========

                              0000 [I] 00000010 "C:\Users\Kiki\Downloads\uninstall_flash_player_64bit.exe" -force   -force 

                              0001 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                              0002 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                              0003 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                              0004 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

                              0005 [W] 00001021

                              0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0007 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0009 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                              0010 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                              0011 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                              0012 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                              0013 [W] 00001021

                              0014 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0015 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0016 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0017 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0018 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\system32\FlashPlayerCPLApp.cpl 2

                              0019 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0021 [W] 00001036 Software\Mozilla\MaintenanceService\extensions/Plugins 2

                              0022 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                              0023 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0024 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0025 [W] 00001036 Software\Opera Software/Plugin Path 2

                              0026 [W] 00001036 Software\Opera Software/Plugin Path 2

                              0027 [I] 00000011 1

                              =X====== M/11.2.202.233 2012-06-05+17-19-47.032 ========

                               

                              C:\Windows\syswow64\Macromed\Flash

                              FlashInstall

                              mms.cfg

                               

                              FlashInstall contents are:

                               

                              =O====== M/11.2.202.235 2012-05-22+23-37-19.534 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\{A2A7D619-4F2E-4B43-99A0-F0A85D6BA65E}\InstallFlashPlay er.exe" -install -skipARPEntry -iv 8 -au 0

                              0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2

                              0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0004 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                              0006 [I] 00000013 C:\windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_235.ocx

                              0007 [I] 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

                              0008 [I] 00000016 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

                              0009 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0010 [I] 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                              0011 [I] 00000012

                              =X====== M/11.2.202.235 2012-05-22+23-37-21.851 ========

                               

                              =O====== M/11.2.202.235 2012-05-23+00-25-28.358 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\{90355E0C-B6DC-4516-B709-D5058CEC60E4}\InstallFlashPlay er.exe" -install -skipARPEntry -iv 8 -au 4294967295

                              0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2

                              0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0003 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2

                              0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                              0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                              0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                              0008 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                              0009 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0010 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0011 [W] 00001036 Software\Opera Software/Plugin Path 2

                              0012 [W] 00001036 Software\Opera Software/Plugin Path 2

                              0013 [I] 00000014 C:\windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll

                              0014 [I] 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_Plugin.exe

                              0015 [I] 00000017 C:\windows\SysWOW64\Macromed\Flash

                              0016 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0017 [W] 00001024 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 183

                              0018 [W] 00001024 C:\windows\SysWOW64\FlashPlayerApp.exe 183

                              0019 [I] 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                              0020 [W] 00001106

                              0021 [W] 00001106

                              0022 [W] 00001024 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

                              0023 [I] 00000012

                              =X====== M/11.2.202.235 2012-05-23+00-25-30.358 ========

                               

                              =O====== M/11.2.202.235 2012-05-26+21-24-56.578 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\{BE9FAE2E-2612-4FE0-A485-D85481FA4AD8}\InstallFlashPlay er.exe" -install -skipARPEntry -iv 8 -au 4294967295

                              0001 [I] 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0002 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                              0003 [I] 00000013 C:\windows\SysWOW64\Macromed\Flash\Flash32_11_2_202_235.ocx

                              0004 [I] 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe

                              0005 [I] 00000016 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.dll

                              0006 [I] 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

                              0007 [W] 00001024 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 183

                              0008 [W] 00001024 C:\windows\SysWOW64\FlashPlayerApp.exe 183

                              0009 [I] 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

                              0010 [W] 00001106

                              0011 [W] 00001106

                              0012 [W] 00001024 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183

                              0013 [I] 00000012

                              =X====== M/11.2.202.235 2012-05-26+21-24-59.902 ========

                               

                              =O====== M/11.2.202.233 2012-06-05+17-19-40.995 ========

                              0000 [I] 00000010 "C:\Users\Kiki\AppData\Local\Temp\{0A36663F-3626-47D9-BD6F-A5A2C9B836C0}\InstallFlashPlay er.exe" -force  -uninstall

                              0001 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2

                              0002 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                              0003 [W] 00001037 Software\Macromedia\FlashPlayerActiveX/ 2

                              0004 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                              0005 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                              0006 [W] 00001037 Software\Microsoft\Code Store Database\Distribution Units\{D27CDB6E-AE6D-11CF-96B8-444553540000}/ 2

                              0007 [W] 00001021

                              0008 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0009 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0010 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0011 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2

                              0012 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\RunOnce/FlashPlayerUpdate 2

                              0013 [W] 00001037 Software\Macromedia\FlashPlayerPlugin/ 2

                              0014 [W] 00001037 Software\Macromedia\FlashPlayer/FlashPlayerVersion 2

                              0015 [W] 00001037 Software\Macromedia\FlashPlayer/SwfInstall 2

                              0016 [W] 00001021

                              0017 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0018 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0019 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0020 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0021 [W] 00001037 Software\Microsoft\Windows\CurrentVersion\Control Panel\Extended Properties\System.ControlPanel.Category/C:\windows\SysWOW64\FlashPlayerCPLApp.cpl 2

                              0022 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2

                              0023 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2

                              0024 [W] 00001106

                              0025 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2

                              0026 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2

                              0027 [W] 00001036 Software\Mozilla\Thunderbird\extensions/Plugins 2

                              0028 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0029 [W] 00001036 Software\Opera Software/Last CommandLine 2

                              0030 [W] 00001036 Software\Opera Software/Plugin Path 2

                              0031 [W] 00001036 Software\Opera Software/Plugin Path 2

                              =X====== M/11.2.202.233 2012-06-05+17-19-43.148 ========

                               

                              I am sorry for the confusion.

                              • 14. Re: I am having problems with Flash in all Browsers, can anyone help me?
                                ck626@hotmail.com Community Member

                                There is no change, it still doesn't work.

                                I appreciate your continued assistance.

                                • 15. Re: I am having problems with Flash in all Browsers, can anyone help me?
                                  pwillener CommunityMVP

                                  ck626@hotmail.com wrote:

                                   

                                  I just did a clean install...

                                  Did you follow the instructions for a clean install in Chris' reply #2?

                                   

                                  I don't think so, you posted your "clean install" comment above on June 6, yet the FlashInstall.log file still shows entries from May 22.  You cannot possibly have performed a clean install according Chris' instructions.