21 Replies Latest reply: Apr 16, 2014 7:31 AM by retardomontalban RSS

    Adobe dreamweaver cs6 has stopped

    PangkungTHL

      Hi,

      I'm using Adobe dreamweaver cs6 trial. I open any file, then click View Code. The program is not responding. The error message "Adobe Dreamweaver cs6 stopped" and the program has closed.

       

      I have reinstalled. It crashes DW to close again.

       

      I'm running on Windows 7 x64 sp1 ultimate, cpu corei7 q2630 ,ram8gb ,nvidia gt540m

       

      Thank,

       

      Paul.


        • 1. Re: Adobe dreamweaver cs6 has stopped
          PangkungTHL Community Member

          I have a problem with the php file with character set = utf-8.

          • 2. Re: Adobe dreamweaver cs6 has stopped
            SnakEyez02 CommunityMVP

            I know this is not your specific issue, but the KB answers are relevant.  Try #12 and #4:

             

            http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html

             

            If that doesn't work, try using DW in a new user account on Windows to rule out user profile corruption.

            • 3. Re: Adobe dreamweaver cs6 has stopped
              PangkungTHL Community Member

              Not work for me.

              I have reinstalled Windows. It crashes DW to close again.

              • 4. Re: Adobe dreamweaver cs6 has stopped
                Jay Forte Community Member

                I'm having the same issue at the original poster, except if I wait a while it will end up loading. Any change I make requires a 30 second wait with the "not responding" message until it takes effect.

                 

                This is extremely annoying. I've been saving my money to buy CS6 Design Premium in a few more weeks.... now I'm hesitant to do so. Please fix this so I don't have to buy CS5

                 

                I'm running Windows 7 x64 sp1 pro, core i7 960, 12gb ram, nvidia gtx570, current updates and drivers.

                • 5. Re: Adobe dreamweaver cs6 has stopped
                  Nancy O. CommunityMVP

                  Any change I make requires a 30 second wait with the "not responding" message until it takes effect.

                  Does this happen in Code View?  Design View?  Live View?

                   

                  Some people have reported issues in Design View when their code contained links to external scripts like Facebook Badges, ADD THIS widgets, etc...

                  Go to View > un-tick Display External Files.

                   

                  Similarly, Live View can get sluggish when these same pages are allowed to execute external JavaScripts.  What worked for me is going to View > Live View Options > turning off JavaScripts.

                   

                   

                  Nancy O.

                  • 6. Re: Adobe dreamweaver cs6 has stopped
                    Jay Forte Community Member

                    While I think you're on the right track, changing those options didn't help.

                     

                    To help clarify on the issue I'm having, I'm using code view, and it locks up when I hit delete or backspace. I think it freezes for a while with other keys, but I don't recall now that I've stopped using it. It doesn't happen when I'm editing a new xhtml template file, but when I'm working on a file for my site that uses external CSS and scripts. It also doesn't lock up when adding new code, only when removing code.

                     

                    Any more ideas?

                    • 7. Re: Adobe dreamweaver cs6 has stopped
                      PangkungTHL Community Member

                      Nancy O. wrote:

                       

                      Any change I make requires a 30 second wait with the "not responding" message until it takes effect.

                      Does this happen in Code View?  Design View?  Live View?

                       

                      Some people have reported issues in Design View when their code contained links to external scripts like Facebook Badges, ADD THIS widgets, etc...

                      Go to View > un-tick Display External Files.

                       

                      Similarly, Live View can get sluggish when these same pages are allowed to execute external JavaScripts.  What worked for me is going to View > Live View Options > turning off JavaScripts.

                       

                       

                      Nancy O.

                      Work for me.

                      • 8. Re: Adobe dreamweaver cs6 has stopped
                        Nancy O. CommunityMVP

                        Jay Forte wrote:

                         

                        While I think you're on the right track, changing those options didn't help.

                         

                        Any more ideas?

                        Try this help article.  Replace CS5  with CS6 in the instructions.  Then restart PC.

                         

                        DW Hangs when opening document

                        http://kb2.adobe.com/cps/887/cpsid_88742.html

                         

                         

                        Nancy O.

                        • 9. Re: Adobe dreamweaver cs6 has stopped
                          garpenholm

                          I have had this 'fenomenon' since DW4 ...

                           

                          Even if I use a state-of-the-art muscle workstation with dual-sixcore Intel CPUs running in nearly 4GHz and having 32GB high-speed low-latency RAM, using gigabit ethernet connection to the fileserver I still have to wait up to 1 minute for a standard-size file (50KB) to be loaded !!

                           

                          I think it have something to do with the network-mounted disk I use. When I use Wireshark to monitor the network connection (while opening a file in the DW6) I see MASSIVE of connectioins to the fileserver.

                          It loads ALL <CFINCLUDE>s, CSSs, JavaScripts and external links (somtimes even <A></A> records!)....

                          Due to the fact that open/close every single network transaction per line and file in a very in-effective way and makes analyzes on each and every result; it takes a LOT of time to process.

                           

                          When I copy a file from/to the directory in the mounted disk, outside DW6, I can read/write in more than 100MB per second.

                           

                          I really think this is a bug or an "unwanted feature" in DW. I haven't (yet) found any way to turn this "feature" off.

                          • 10. Re: Adobe dreamweaver cs6 has stopped
                            Jay Forte Community Member

                            Update: I tried the registry edit "fix" that Nancy O. posted and it unfortunately didn't solve the issue... This is the first time I've had this problem and I've been using Dreamweaver for 10 years.....

                            • 11. Re: Adobe dreamweaver cs6 has stopped
                              garpenholm Community Member

                              I made some deep analyzes using a network sniffer and found that DW6 checks/reads almost ALL files in the working directory every time you open a .cfm file!

                              The larger your project is, the longer it takes.

                               

                              You may see for your self in http://46b445c30ff17ae0.paste.se/

                              In the above example I just opened ONE (1) 40Kbyte .cfm file into DW6.

                               

                              The network interactions between Windows7 and DW6 seems to be VERY crappy...

                               

                              I've got 977 "IPv4:  Bad checksum":s while opening a less than 40 Kbyte file

                               

                              And lots of issues like;

                              SMB      93     Trans2 Response, GET_DFS_REFERRAL, Error: STATUS_NOT_FOUND

                              SMB      93     Trans2 Response, QUERY_PATH_INFO, Error: STATUS_OBJECT_NAME_NOT_FOUND

                              etc.

                               

                              There is NO linked/related/included/referred files in any code that do not exist, so "_NOT_FOUND" is NOT related to any real missing files.

                               

                              And NO, it is NOT my local network. I have this problem on several worksations in various offices/locations. They all have good network connections. No problems what-so-ever outside Dreamweaver.

                              And YES, I have tried ALL tips and trixs in the book (read: Internet). You may minimize the impact of this issue by turning off vairous features in DW, but still the main problem still exists, and it's network-related.

                              • 12. Re: Adobe dreamweaver cs6 has stopped
                                Jay Forte Community Member

                                As a note to help any confused readers just jumping into this thread:

                                 

                                This is for files other than .cfm as well. My specific issue is related to .html / .htm files that are linking to javascript files. As garpenholm previously mentioned it appears to be due to linked files creating a large number of connections as the files are analyzied.

                                • 13. Re: Adobe dreamweaver cs6 has stopped
                                  AllDayDev Employee Hosts

                                  Have you tried disabling Related Files?

                                   

                                  It's in the General section of the Preferences, under Document Options.

                                   

                                  After you disable it, be sure to close any open documents (or restart Dreamweaver) to determine if it helps or not.

                                  • 14. Re: Adobe dreamweaver cs6 has stopped
                                    Jay Forte Community Member

                                    That didn't work but it led me to figure out what it was. I noticed that it only seemed to happen with certain files and not others, so it most likely wasn't a dreamweaver problem. I opened one of the files that were causing it to come up as "not responding" and started removing scripts one by one. It turns out a script I was using for hellobar (see hellobar.com) was causing the problem. I will paste the script below to hopefully help others with this issue, but I'm wondering why it would cause DW to stop responding for specific minor changes to the document (like deleting a line/paragraph/whatever).

                                     

                                    <script type="text/javascript" src="//www.hellobar.com/hellobar.js"></script>
                                    <script type="text/javascript">
                                        new HelloBar(44940,61865);
                                    </script>

                                     

                                    Thanks for everyone's help. I hope this is the source of your issue as well Garpenholm!

                                     

                                    Jay Forte

                                    • 15. Re: Adobe dreamweaver cs6 has stopped
                                      neotrope

                                      I am having this same problem trying to edit a wordpress php template ... I have gone into DW prefs and turned OFF (both either unchecked, or checked and in drop down 'disabled'); and it appears in CODE VIEW trying to edit the single.php template, DW hangs when opening ("not responding" error in Windows frame for app). I am running the full cloud license version of CS6 V12 bulid 5808, Win7/64, Core i7, 32GB RAM, SSD OS and WD velociraptor. It does appear to be a bug, as I never had this isssue with editing wordpress php files since 2005.   This needs to be addressed in an update ASAP. I can edit in Textpad in 20 sec., it takes 5 minutes to deal with couple of copy-paste items in WD, which is annoying since I just paid full upgrade from CS5 to CS6 cloud; and uninstalled DW/CS5.5. ARGH.

                                       

                                      Each time an edit is made there is a short buffer effect, as if the program is trying to do something. I first noticed this when trying to save something and the * stayed in file name, like it was thinking about the doc before letting me save. But today, it became a big problem with one file, as EVERY TIME I make an edit, it either immediately times out, or I can type in a couple of words ... then ... wait ... freeze ... wait ..... wait .... wait .... okay works again. Phone home making text edits? Very frustrating. Can't use DW to update my site today due to this bug.

                                       

                                      It does appear that any php file with code that references javascript .,.. mine has calls to (1) addthis button, (2) twitter.com/share and (3) facebook (//connect.facebook.net) elements .... but hey... this is CODE view, why try to connect to those items in code view when trying to edit TEXT ?

                                       

                                      BUG. BUG. BUG. Please fix. Make DW CS6 have complete *unhook* option from any "go out and look for stuff on web/net" ... options in DW6 panel obviously do NOT work in build 5808.

                                       

                                      THANK YOU!!!

                                      • 16. Re: Adobe dreamweaver cs6 has stopped
                                        dan0417

                                        This didn't help either. The files I'm opening are H5BP files (html5 boiler plate) and each file takes around 30 seconds to open (right click + open in dreamweaver).

                                         

                                        One workaround I found out is to create a Site (Site > New Site) then point it to where your HTML files are. The file should open properly without any delays, but still this is not the ideal experience as I don't want to create Site for each folders I'm working on.

                                         

                                        Hope they fix this bug.

                                        • 17. Re: Adobe dreamweaver cs6 has stopped
                                          Nancy O. CommunityMVP
                                          It does appear that any php file with code that references javascript .,.. mine has calls to (1) addthis button, (2) twitter.com/share and (3) facebook (//connect.facebook.net) elements ....

                                          You might try commenting out the code to external widgets (addthis, twitter, etc...) as these are known culprits.

                                           

                                          Also do the following:

                                           

                                          Go to View > Display External Files and disable (remove check mark).

                                           

                                          Use the instructions below and substitute paths to CS5 or CS5.5 with CS6

                                          http://helpx.adobe.com/dreamweaver/kb/hang-opening-document-dreamweaver-cs5.html

                                           

                                          Hope this helps,

                                          Nancy O.

                                          • 18. Re: Adobe dreamweaver cs6 has stopped
                                            electricbrick

                                            Had the same problem with CS6. I modified my registry as recommended in Nancy O's link to no avail.

                                             

                                            Here's what worked for me:

                                             

                                            • The hang started when I switch sites and DW tried to update the site cache.
                                            • After numerous restarts, reboots, and the registry mod I got smart.
                                            • I went to C:\Users\MyUserName\AppData\Roaming\Adobe\Dreamweaver CS6\en_US\Configuration\SiteCache
                                            • I deleted the cache folder for the offending site, as well as the corresponding .dws file for the site.
                                            • DW CS6 now works.

                                             

                                            Hopefully this helps anyone else encounter the hang issue.

                                            • 19. Re: Adobe dreamweaver cs6 has stopped
                                              retardomontalban

                                              I just want to offer my two bits on how I personally seemed to have solved this issue.

                                               

                                              Quick background; Dreamweaver would hang every 30 to 90 seconds for about a minute or two each time. It was possibly the worst, constant experience I've ever had with software; especially a piece of software I was using constantly.

                                               

                                              This and other theads all seem to agree that the issue is with Dreamweaver "leaving this file" and getting data from outside of this file; like images, scripts, etc.

                                               

                                              I turned off all the recommended settings, like not having it run java script, etc. Nothing helped.

                                               

                                               

                                              Finally it occurred to me that a bunch of the sites I was working on were not defined as "sites" in Dreamweaver. I have been using filezlla for FTP and was simply opening them from filezilla. Dreamweaver was, I guess, treating them all as independent pages rather than part of a site as a while. I'm guessing that because Dreamweaver does not realize that that all the links on the page are local (which makes no sense because the images DO show up.... but whatever), it feels a need to scour the internet or something for these links.

                                               

                                              But who knows, it seems to have solved my problem for now. (30 minutes in; fingers crossed).

                                               

                                               

                                              TL/DR: make sure the page you are working on is part of a defined site by going to the "site" menu and going to "new site" or "manage site".

                                              • 20. Re: Adobe dreamweaver cs6 has stopped
                                                TRIPLEdm

                                                Yes!!! Thank you! It's been driving me insane and nuts at the same time and reading through all the threads of people experiencing the same problem and having to apply registery fixes, file dumps, changes etc... NUTS! Your solution worked like a charm! Al I did was go to "new site" and then added one called "someidiotnotdoinghisjobatadobe", FIXED... you can call it anything but I thought it was suitable at the time LOL

                                                • 21. Re: Adobe dreamweaver cs6 has stopped
                                                  retardomontalban Community Member

                                                  Glad I could help! Since this is so clearly easily solvable, and it seems it would happen to every single person in this circumstance, I'm suprised Adobe hasn't implmented a fix, or at least a warning to define a site. About 50% of my decision to buy a new computer last year was based on my inability to figure this out and therefore my assumption it was some kind of weird hardware problem that simply reinstalling windows and adobe CS had failed to solve. Ugh. I do like my new computer though.