Sorry to hear of your problems Susan.
The editor saved prefs often get corrupted. You may need to rebuild the editor preferences to resolve any conflicts.Hold down the Ctrl+Shift+Alt keys and simultaneously click on the Edit button on the welcome screen. Release the three keys and look behind the welcome screen by closing it. Or hold down the keys whilst double clicking on PhotoshopElementsEditor.exe
You should see a pop up box with the words: Delete Adobe Photoshop Elements Settings File?
Click on Yes
Then wait whilst Elements rebuilds the preferences.
I tried that, and it did rebuild the settings file, but it didn't help; I'm still getting the same errors. I would welcome any more ideas.
Tx, Susan XXX
Good grief, this looks scary, but apparently it's a known problem. I'll certainly try it, right now. Do you know what could have caused
this problem to happen in the first place? Tx, Susan XXX
THAT WORKED! Thank you so much. I have made a detailed note, in case it happens again. Do you have any idea of could have
caused my problem in the first place? I hate computer-related mysteries.
Just For Your Information:
PSE10 does not need to run in any special compatibiliy mode on Win7.
If you ever need to re-install PSE, you can download the PSE10 trial version from Adobe and install that, then use your serial number to register it.
God only knows what corrupted the MediaDatabase.db3 file. Sometimes it's better not to know....
She did not need to reinstall.
You're welcome Susan XXX. Glad to help