2 Replies Latest reply on Jun 12, 2012 12:42 AM by evgbibiche

No installation happens

evgbibiche Jun 12, 2012 12:29 AM

When I try to install Adobe Flash Player 11.3.300.257 after I click OK in the User Account Control dialog box , no installation happens, but I can see install_flashplayer 11x32_mssd_aih_d.exe in the processes in Windows Task Manager. I cannot install Adobe Flashplayer at all, and I have no Flashplayer installed. I use Firefox and Windows 7.

1. Re: No installation happens

pwillener Jun 12, 2012 12:34 AM (in response to evgbibiche)

Download and run the offline installers from http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player- windows.html#main-pars_header

Make sure you kill the install_flashplayer 11x32_mssd_aih_d.exe process from Task Manager before running the offline installers.
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2. Re: No installation happens

evgbibiche Jun 12, 2012 12:42 AM (in response to pwillener)

Thanks a lot! You are very fast.
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