I can't see the duration in the timeline...

[Kristen2810]

I'm working in CP5 on a Mac and I can't see the slide duration in the timeline. It's cut off. I tried closing out the timeline panel and re-opening it. I tried dragging it up and down and I can't get the entire bar to show up. Has anyone had this problem?

[VikramGaur]

Hello Kristen,

Welcome to Adobe Forums !!

1) Could you send a screenshot on tcssup@adobe.com, I will take a look.

2) Do you have same with a blank project as well ?

Thanks,

Vikram

[Kristen2810]

Here's the image....see how the duration bar at the very top is cut in half? And yes, it still looks like that on a new, blank project.

[Kristen2810]

I sent it to you in your email too.

[VikramGaur]

Hello,

Which version of MAC you are using (10.6 or 10.7) ?

To check the version -> Click on Apple Icon -> About this MAC

Thanks,

Vikram

[Kristen2810]

10.7.3

It just started doing it to me today...it was fine yesterday.

[VikramGaur]

Hello Kristen,

On Mac 10.7 "Library" folder is hidden, so you can follow these instructions :

1) Click on the Finder Icon in Doc

2) Click on Go (Top Menu Bar) -> Go to Folder

3) Type /Users/[user name]/Library

4) Rename "Captivate 5" folder under "Preferences" folder

5) Launch Captivate 5 again

Let me know if you have any questions.

Thanks,

Vikram

[vishu_13]

Hi Kristen

Recreate Preference file of Captivate 5

http://helpx.adobe.com/captivate/kb/troubleshoot-unexpected-behavior-captivate-4.html

Hope it helps

Thanks

VJ