11 Replies Latest reply: Jun 13, 2012 5:29 AM by Tocoleveco RSS

    Photoshop CS6 crashes at startup

    vvvmmm93 Community Member

      I have just installed Photoshop CS6 trial and it crashes very often at startup (with windows error reporting message). I disabled plugins, GPU but no luck. What can i do next? (Ps CS5.1 worked fine)

        • 1. Re: Photoshop CS6 crashes at startup
          Manish-Sharma Adobe Employee

          You haven't mentioned your OS?

           

          Follow this article ,

           

          Troubleshoot system and freezes

          • 2. Re: Photoshop CS6 crashes at startup
            vvvmmm93 Community Member

            Here is the System Info from Photoshop Help Menu:

             

            Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
            Operating System: Windows 7 64-bit
            Version: 6.1 Service Pack 1
            System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
            Physical processor count: 2
            Logical processor count: 4
            Processor speed: 2527 MHz
            Built-in memory: 8053 MB
            Free memory: 6048 MB
            Memory available to Photoshop: 7129 MB
            Memory used by Photoshop: 70 %
            Image tile size: 128K
            Image cache levels: 4
            Photoshop crashed on 08.05.2012 at 14:32:29 (GetImageViewResourceSharingGLContext)
            OpenGL Drawing: Enabled.
            OpenGL Drawing Mode: Advanced
            OpenGL Allow Normal Mode: True.
            OpenGL Allow Advanced Mode: True.
            OpenGL Allow Old GPUs: Not Detected.
            Video Card Vendor: ATI Technologies Inc.
            Video Card Renderer: ATI Mobility Radeon HD 5000 Series
            Display: 1
            Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1600
            Video Card Number: 1
            Video Card: ATI Mobility Radeon HD 5000 Series
            OpenCL Unavailable
            Driver Version: 8.961.0.0
            Driver Date: 20120405000000.000000-000
            Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
            Video Mode: 1600 x 900 x 4294967296 colors
            Video Card Caption: ATI Mobility Radeon HD 5000 Series
            Video Card Memory: 1024 MB
            Video Rect Texture Size: 16384
            Serial number: 92298253351362507777
            Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
            Temporary file path: C:\Users\Mihai\AppData\Local\Temp\
            Photoshop scratch has async I/O enabled
            Scratch volume(s):
              C:\, 100,0G, 14,2G free
            Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
            Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
            Additional Plug-ins folder: not set

            Installed components:
               A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
               ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
               adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
               AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  
               AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
               AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
               AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
               AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
               AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
               AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
               adobe_caps.dll   Adobe CAPS   6,0,29,0  
               AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
               ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
               aif_core.dll   AIF   3.0   62.490293
               aif_ocl.dll   AIF   3.0   62.490293
               aif_ogl.dll   AIF   3.0   62.490293
               amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
               ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
               AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
               AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
               Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
               BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
               boost_date_time.dll   DVA Product   6.0.0  
               boost_signals.dll   DVA Product   6.0.0  
               boost_system.dll   DVA Product   6.0.0  
               boost_threads.dll   DVA Product   6.0.0  
               cg.dll   NVIDIA Cg Runtime   3.0.00007  
               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
               CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
               CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
               data_flow.dll   AIF   3.0   62.490293
               dvaaudiodevice.dll   DVA Product   6.0.0  
               dvacore.dll   DVA Product   6.0.0  
               dvamarshal.dll   DVA Product   6.0.0  
               dvamediatypes.dll   DVA Product   6.0.0  
               dvaplayer.dll   DVA Product   6.0.0  
               dvatransport.dll   DVA Product   6.0.0  
               dvaunittesting.dll   DVA Product   6.0.0  
               dynamiclink.dll   DVA Product   6.0.0  
               ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
               FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
               filter_graph.dll   AIF   3.0   62.490293
               hydra_filters.dll   AIF   3.0   62.490293
               icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
               icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  
               image_compiler.dll   AIF   3.0   62.490293
               image_flow.dll   AIF   3.0   62.490293
               image_runtime.dll   AIF   3.0   62.490293
               JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
               libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
               LogSession.dll   LogSession   2.1.2.1640  
               mediacoreif.dll   DVA Product   6.0.0  
               MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
               msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
               msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
               msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
               msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
               msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
               msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  
               msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  
               msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  
               pdfsettings.dll   Adobe PDFSettings   1.04  
               Photoshop.dll   Adobe Photoshop CS6   CS6  
               Plugin.dll   Adobe Photoshop CS6   CS6  
               PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  
               PSArt.dll   Adobe Photoshop CS6   CS6  
               PSViews.dll   Adobe Photoshop CS6   CS6  
               SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
               ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
               tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  
               TfFontMgr.dll   FontMgr   9.3.0.113  
               TfKernel.dll   Kernel   9.3.0.113  
               TFKGEOM.dll   Kernel Geom   9.3.0.113  
               TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
               updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
               WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
               wu3d.dll   U3D Writer   9.3.0.113  


            Required plug-ins:

               3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Accented Edges 13.0
               Adaptive Wide Angle 13.0
               ADM 3.11x01
               Angled Strokes 13.0
               Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Bas Relief 13.0
               BMP 13.0
               Camera Raw 7.0
               Chalk & Charcoal 13.0
               Charcoal 13.0
               Chrome 13.0
               Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Color Halftone 13.0
               Colored Pencil 13.0
               CompuServe GIF 13.0
               Conté Crayon 13.0
               Craquelure 13.0
               Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Crop and Straighten Photos Filter 13.0
               Crosshatch 13.0
               Crystallize 13.0
               Cutout 13.0
               Dark Strokes 13.0
               De-Interlace 13.0
               Dicom 13.0
               Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Diffuse Glow 13.0
               Displace 13.0
               Dry Brush 13.0
               Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Embed Watermark 4.0
               Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Extrude 13.0
               FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Fibers 13.0
               Film Grain 13.0
               Filter Gallery 13.0
               Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Fresco 13.0
               Glass 13.0
               Glowing Edges 13.0
               Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Grain 13.0
               Graphic Pen 13.0
               Halftone Pattern 13.0
               HDRMergeUI 13.0
               IFF Format 13.0
               Ink Outlines 13.0
               JPEG 2000 13.0
               Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Lens Blur 13.0
               Lens Correction 13.0
               Lens Flare 13.0
               Liquify 13.0
               Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Mezzotint 13.0
               Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Mosaic Tiles 13.0
               Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Neon Glow 13.0
               Note Paper 13.0
               NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Ocean Ripple 13.0
               Oil Paint 13.0
               OpenEXR 13.0
               Paint Daubs 13.0
               Palette Knife 13.0
               Patchwork 13.0
               Paths to Illustrator 13.0
               PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Photocopy 13.0
               Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Pinch 13.0
               Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Plaster 13.0
               Plastic Wrap 13.0
               PNG 13.0
               Pointillize 13.0
               Polar Coordinates 13.0
               Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Poster Edges 13.0
               Radial Blur 13.0
               Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Read Watermark 4.0
               Reticulation 13.0
               Ripple 13.0
               Rough Pastels 13.0
               Save for Web 13.0
               ScriptingSupport 13.0
               Shear 13.0
               Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Smart Blur 13.0
               Smudge Stick 13.0
               Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Spatter 13.0
               Spherize 13.0
               Sponge 13.0
               Sprayed Strokes 13.0
               Stained Glass 13.0
               Stamp 13.0
               Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Sumi-e 13.0
               Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Targa 13.0
               Texturizer 13.0
               Tiles 13.0
               Torn Edges 13.0
               Twirl 13.0
               U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Underpainting 13.0
               Vanishing Point 13.0
               Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Water Paper 13.0
               Watercolor 13.0
               Wave 13.0
               Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               Wind 13.0
               Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
               ZigZag 13.0

            Optional and third party plug-ins: NONE

            Plug-ins that failed to load: NONE

            Flash: NONE
            Installed TWAIN devices: NONE

            • 3. Re: Photoshop CS6 crashes at startup
              Gautham K Adobe Employee

              Hi,

               

              I would recommend following the steps mentioned in the document provided by Manish_1988 in the previous post.

               

              Do let us know if you continue to face the same problem after troubleshooting.

               

              Thanks

              • 4. Re: Photoshop CS6 crashes at startup
                Jeff A Wright Adobe Employee

                Moving this discussion to the Photoshop General Discussion forum.

                • 5. Re: Photoshop CS6 crashes at startup
                  vvvmmm93 Community Member

                  I've tried all the common solutions and some of the less common of them, but the problem is the same.

                  I noticed that from time to time, after the error, Ps restarts with the error message "Ps encountered a problem with your graphics driver... So GPU was disabled..."

                  • 6. Re: Photoshop CS6 crashes at startup
                    vvvmmm93 Community Member

                    Studied Windows Crash Reports and found out that WinTab32.dll was the culprit. So i uninstalled Wacom Tablet, reinstalled and... Voila! It works! I hope that this information would be helpful for others also.

                    • 7. Re: Photoshop CS6 crashes at startup
                      saintluu Community Member

                      Hello,

                       

                      I'm facing exactly the same problem. Photoshop crashes alomst everytime at startup with windows error message. Before that it was working fine for about a month or so. I tried uninstalling and reinstalling Wacom drivers, uninstalling and reinstalling GPU drivers, removing preferences and creating new one, uninstalling and clearing all data from Photoshop, and then making clean install plus latest updates and it's still the same.

                       

                      I'm running Windows 7 64bit HP. Here is the error code that I get from the system. (some part is in Polish, sorry for that, it's my system display language).

                       

                      Nazwa zdarzenia problemu:APPCRASH
                      Nazwa aplikacji:Photoshop.exe
                      Wersja aplikacji:13.0.0.0
                      Sygnatura czasowa aplikacji:4f61c045
                      Nazwa modułu z błędem:StackHash_6f0f
                      Wersja modułu z błędem:0.0.0.0
                      Sygnatura czasowa modułu z błędem:00000000
                      Kod wyjątku:c0000005
                      Przesunięcie wyjątku:000007fef1f80004
                      Wersja systemu operacyjnego:6.1.7601.2.1.0.768.3
                      Identyfikator ustawień regionalnych:1026
                      Dodatkowe informacje 1:6f0f
                      Dodatkowe informacje 2:6f0f1e993554cd76df749112b7e39c04
                      Dodatkowe informacje 3:7ec0
                      Dodatkowe informacje 4:7ec0c4e58bc6ec0d59a898ed78af2be0
                      • 8. Re: Photoshop CS6 crashes at startup
                        vvvmmm93 Community Member

                        Is Photoshop 32 or 64-bit? (Or both)

                        Verify recently installed programs/drivers in the last month in Control Panel.

                        Ensure that you have virtual memory properly set (depending on RAM size), but not disabled.

                        Eventually post hardware config and programs here.

                        • 9. Re: Photoshop CS6 crashes at startup
                          saintluu Community Member

                          It's installed from Creative cloud, so it's both, there was no option for only 64 bit installation, I'm using the 64bit version of PS and it is the one crashing. From Creative cloud I also have installed AfterEffects, Illustrator, InDesign, Acrobat Pro and Flash, and they are working fine so far. Also just few days before it started crashing there was wierd bug in the Character window -- for any font it was repeating 3 times the different styles -- for example on Arial there were 3 times regular, 3 times italic, 3 times bold, ect...

                           

                          I have 5 gigs of RAM, and virtual memory is enabled and also set to 5 gigs.

                           

                          The only recent program install is update of Firefox to version 13.

                           

                          I'm runing Photoshop on a laptop with nvidia graphics and optimus. The defaul GPU for PS is set to nvidia.

                           

                          Here is the system info from PS, with the same preferences prior to the beginning of the crash issue, reseting them does not help.

                           

                          Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64

                          Operating System: Windows 7 64-bit

                          Version: 6.1 Service Pack 1

                          System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

                          Physical processor count: 2

                          Logical processor count: 4

                          Processor speed: 2195 MHz

                          Built-in memory: 5034 MB

                          Free memory: 2271 MB

                          Memory available to Photoshop: 4346 MB

                          Memory used by Photoshop: 62 %

                          Image tile size: 128K

                          Image cache levels: 4

                          Photoshop crashed on 12.6.2012 г. at 08:01:24 ч. (GetImageViewResourceSharingGLContext)

                          OpenGL Drawing: Enabled.

                          OpenGL Drawing Mode: Advanced

                          OpenGL Allow Normal Mode: True.

                          OpenGL Allow Advanced Mode: True.

                          OpenGL Allow Old GPUs: Not Detected.

                          Video Card Vendor: NVIDIA Corporation

                          Video Card Renderer: GeForce GT 540M/PCIe/SSE2

                          Display: 1

                          Display Bounds:=  top: 0, left: 0, bottom: 768, right: 1366

                          Video Card Number: 1

                          Video Card: NVIDIA GeForce GT 540M

                          OpenCL Version:

                          Driver Version: 8.17.13.142

                          Driver Date: 20120515000000.000000-000

                          Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um

                          Video Mode:

                          Video Card Caption: NVIDIA GeForce GT 540M

                          Video Card Memory: 1024 MB

                          Video Rect Texture Size: 16384

                          Serial number: 90970119966121352334

                          Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\

                          Temporary file path: C:\Users\Svetlio\AppData\Local\Temp\

                          Photoshop scratch has async I/O enabled

                          Scratch volume(s):

                            D:\, 312,9G, 171,2G free

                          Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\

                          Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\

                          Additional Plug-ins folder: not set

                           

                          Installed components:

                             A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

                             ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997

                             adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012

                             AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0  

                             AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052

                             AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471

                             AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

                             AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661

                             AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661

                             AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661

                             adobe_caps.dll   Adobe CAPS   6,0,29,0  

                             AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997

                             ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

                             aif_core.dll   AIF   3.0   62.490293

                             aif_ocl.dll   AIF   3.0   62.490293

                             aif_ogl.dll   AIF   3.0   62.490293

                             amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000

                             ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997

                             AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830

                             AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830

                             Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997

                             BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997

                             boost_date_time.dll   DVA Product   6.0.0  

                             boost_signals.dll   DVA Product   6.0.0  

                             boost_system.dll   DVA Product   6.0.0  

                             boost_threads.dll   DVA Product   6.0.0  

                             cg.dll   NVIDIA Cg Runtime   3.0.00007  

                             cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

                             CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287

                             CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997

                             data_flow.dll   AIF   3.0   62.490293

                             dvaaudiodevice.dll   DVA Product   6.0.0  

                             dvacore.dll   DVA Product   6.0.0  

                             dvamarshal.dll   DVA Product   6.0.0  

                             dvamediatypes.dll   DVA Product   6.0.0  

                             dvaplayer.dll   DVA Product   6.0.0  

                             dvatransport.dll   DVA Product   6.0.0  

                             dvaunittesting.dll   DVA Product   6.0.0  

                             dynamiclink.dll   DVA Product   6.0.0  

                             ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082

                             FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433

                             filter_graph.dll   AIF   3.0   62.490293

                             hydra_filters.dll   AIF   3.0   62.490293

                             icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                             icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615  

                             image_compiler.dll   AIF   3.0   62.490293

                             image_flow.dll   AIF   3.0   62.490293

                             image_runtime.dll   AIF   3.0   62.490293

                             JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923

                             libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

                             libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

                             LogSession.dll   LogSession   2.1.2.1640  

                             mediacoreif.dll   DVA Product   6.0.0  

                             MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174

                             msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                             msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                             msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                             msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                             msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                             msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1  

                             msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195  

                             msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1  

                             pdfsettings.dll   Adobe PDFSettings   1.04  

                             Photoshop.dll   Adobe Photoshop CS6   CS6  

                             Plugin.dll   Adobe Photoshop CS6   CS6  

                             PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383  

                             PSArt.dll   Adobe Photoshop CS6   CS6  

                             PSViews.dll   Adobe Photoshop CS6   CS6  

                             SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082

                             ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082

                             tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

                             tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406  

                             TfFontMgr.dll   FontMgr   9.3.0.113  

                             TfKernel.dll   Kernel   9.3.0.113  

                             TFKGEOM.dll   Kernel Geom   9.3.0.113  

                             TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

                             updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24

                             WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112

                             wu3d.dll   U3D Writer   9.3.0.113  

                           

                           

                          Required plug-ins:

                           

                             3D Studio 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Accented Edges 13.0

                             Adaptive Wide Angle 13.0

                             ADM 3.11x01

                             Angled Strokes 13.0

                             Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Bas Relief 13.0

                             BMP 13.0

                             Camera Raw 7.1

                             Chalk & Charcoal 13.0

                             Charcoal 13.0

                             Chrome 13.0

                             Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Color Halftone 13.0

                             Colored Pencil 13.0

                             CompuServe GIF 13.0

                             Conté Crayon 13.0

                             Craquelure 13.0

                             Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Crop and Straighten Photos Filter 13.0

                             Crosshatch 13.0

                             Crystallize 13.0

                             Cutout 13.0

                             Dark Strokes 13.0

                             De-Interlace 13.0

                             Dicom 13.0

                             Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Diffuse Glow 13.0

                             Displace 13.0

                             Dry Brush 13.0

                             Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Embed Watermark 4.0

                             Entropy 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Extrude 13.0

                             FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Fibers 13.0

                             Film Grain 13.0

                             Filter Gallery 13.0

                             Flash 3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Fresco 13.0

                             Glass 13.0

                             Glowing Edges 13.0

                             Google Earth 4 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Grain 13.0

                             Graphic Pen 13.0

                             Halftone Pattern 13.0

                             HDRMergeUI 13.0

                             IFF Format 13.0

                             Ink Outlines 13.0

                             JPEG 2000 13.0

                             Kurtosis 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Lens Blur 13.0

                             Lens Correction 13.0

                             Lens Flare 13.0

                             Liquify 13.0

                             Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Maximum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Mean 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Median 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Mezzotint 13.0

                             Minimum 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Mosaic Tiles 13.0

                             Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Neon Glow 13.0

                             Note Paper 13.0

                             NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Ocean Ripple 13.0

                             Oil Paint 13.0

                             OpenEXR 13.0

                             Paint Daubs 13.0

                             Palette Knife 13.0

                             Patchwork 13.0

                             Paths to Illustrator 13.0

                             PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Photocopy 13.0

                             Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Pinch 13.0

                             Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Plaster 13.0

                             Plastic Wrap 13.0

                             PNG 13.0

                             Pointillize 13.0

                             Polar Coordinates 13.0

                             Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Poster Edges 13.0

                             Radial Blur 13.0

                             Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Range 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Read Watermark 4.0

                             Reticulation 13.0

                             Ripple 13.0

                             Rough Pastels 13.0

                             Save for Web 13.0

                             ScriptingSupport 13.0

                             Shear 13.0

                             Skewness 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Smart Blur 13.0

                             Smudge Stick 13.0

                             Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Spatter 13.0

                             Spherize 13.0

                             Sponge 13.0

                             Sprayed Strokes 13.0

                             Stained Glass 13.0

                             Stamp 13.0

                             Standard Deviation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Sumi-e 13.0

                             Summation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Targa 13.0

                             Texturizer 13.0

                             Tiles 13.0

                             Torn Edges 13.0

                             Twirl 13.0

                             U3D 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Underpainting 13.0

                             Vanishing Point 13.0

                             Variance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Water Paper 13.0

                             Watercolor 13.0

                             Wave 13.0

                             Wavefront|OBJ 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             Wind 13.0

                             Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)

                             ZigZag 13.0

                           

                          Optional and third party plug-ins: NONE

                           

                          Plug-ins that failed to load: NONE

                          Flash:

                             Mini Bridge

                             Kuler

                          Installed TWAIN devices: NONE

                          • 10. Re: Photoshop CS6 crashes at startup
                            vvvmmm93 Community Member

                            uninstall all wacom drivers, restart and see if it works.

                            • 11. Re: Photoshop CS6 crashes at startup
                              Tocoleveco Community Member

                              try to reinstall the PS.