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I have downloaded Adobe Flash Player several times.Each time I get a message saying "down load succe

Guest
Jun 13, 2012 Jun 13, 2012

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I have down loaded Adobe Flash Player several times. Each time I get a message saying "down load successful". But the next time I try to open something requiring Adobe Flash Player a message comes up saying I need to upgrade Flash Player! What am I doing wrong?

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Adobe Employee ,
Jun 13, 2012 Jun 13, 2012

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Moving this discussion to the Installing Flash Player forum.

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Guest
Jun 13, 2012 Jun 13, 2012

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Jeff,

I don't understand - moving to Flash Player forum. What is that? Just provide me with the answer directly please. Thanks.

Chuck

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Adobe Employee ,
Jun 13, 2012 Jun 13, 2012

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Jeff has moved your post so that it's on the radar of the people best equipped to follow up with your question.

Please refer to the Flash Player Installation Troubleshooting Guide below:

http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

If you're still having issues after following the instructions above, please reply to this thread with as much detail as possible, and we'll try to get you sorted out.

Thanks!

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Adobe Employee ,
Jun 13, 2012 Jun 13, 2012

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In particular, we'll need your operating system and browser version.

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