29 Replies Latest reply: Oct 18, 2012 4:44 PM by Brett N RSS

    [Consolidation-Locked] Nikon D800 - No Camera Detected

    dacdidac007

      Im trialing Lightroom 4 with my new Nikon D800 with the possiblility of purchasing this software if this its going to work. When I connect my D800 it says "no camera detected". Is there a patch or something missing from the software? Can't believe a new Camera like this has an isse. Or is it just me ;-)

       

      Message title was edited by: Brett N

        • 1. Re: Nikon D800 - No Camera Detected
          Lee Jay Community Member

          Tethering, right?

           

          It isn't supported, and it isn't claimed to be supported (yet).

           

          http://helpx.adobe.com/lightroom/kb/tethered-camera-support-lightroom-4.html

          • 2. Re: Nikon D800 - No Camera Detected
            dacdidac007 Community Member

            Thank you for your reply. Yes Tethering, do you know why its not supported and the D700 is? Will it be an update or something? If so, how long does that sort of thing take to make it work? I did manage to tether the pics across into lightroom through this third party (freeware)  http://www.mountainstorm.co.uk but I really did want to just keep it simple and just use Lightroom 4

            • 3. Re: Nikon D800 - No Camera Detected
              JimHess CommunityMVP

              First of all, the D800 is a new camera, and information about that camera isn't in the Nikon software development kit (SDK) yet. Until it is, Adobe cannot add tethering to Lightroom. None of us here would know when/if tethering support will be provided for that camera. The few that know are under a nondisclosure agreement. So, you will get tethering support when it comes.

              • 4. Re: Nikon D800 - No Camera Detected
                dacdidac007 Community Member

                Thanks Jim, well there must be a hell of a lot of disappointed Nikon owners out there, I think the D4 is also in same boat. Some one is obviously being slack.  Being cameras from Nikons top shelf for professional photography makes me wonder how in this highly technological day this can happen. I'm a novice photographer and I can only imagine that the professional photographers must be really put out by this.

                • 5. Re: Nikon D800 - No Camera Detected
                  Lee Jay Community Member

                  The SDK only became available from Nikon during the release cycle (middle of April, I think).  It could be added to LR in 4.2, or never, or in between, depending on the difficulty of incorporating it.  The D200 SDK was apparently never stable enough to be incorporated.

                  • 6. Re: Nikon D800 - No Camera Detected
                    dacdidac007 Community Member

                    Jim this is what Nikon say:

                     

                    Dear David,

                    Thank you for contacting Nikon support.

                     

                    Unfortunately Nikon don't deal with the third party products. However I would imagine that they will soon offer support. Like all they will usually release their support for various products.

                    You need to talk to the maker of the software.

                    Nikon can offer support on the Nikon Cameras Control Pro 2 which is what we deal with.

                     

                    Thank you for supporting Nikon products.

                    Nikon Support Agent.

                    • 7. Re: Nikon D800 - No Camera Detected
                      Keith_Reeder Community Member

                      This is a user to user forum - you're not talking to Adobe here.

                      • 8. Re: Nikon D800 - No Camera Detected
                        bob frost Community Member

                        dacdidac007 wrote:

                         

                        Thank you for your reply. Yes Tethering, do you know why its not supported and the D700 is? Will it be an update or something? If so, how long does that sort of thing take to make it work? I did manage to tether the pics across into lightroom through this third party (freeware)  http://www.mountainstorm.co.uk but I really did want to just keep it simple and just use Lightroom 4

                        The D700 is supported because that camera is now about 4years old; the D800 is only about 2 months old, so Adobe has only had 2 months to work out how to control it. Then the revised LR will have to be thoroughly tested before release in a future update - probably 4.2 is my guess in a few months time. Nikon releases its own camera tethering software before it lets others do so. Nikon's Camera Control Pro is more advanced than LR tethering, but it is not free.

                         

                        Bob Frost

                        • 9. Re: Nikon D800 - No Camera Detected
                          Butch_M Community Member

                          bob frost wrote:

                          Adobe has only had 2 months to work out how to control it. Then the revised LR will have to be thoroughly tested before release in a future update - probably 4.2 is my guess in a few months time. Nikon releases its own camera tethering software before it lets others do so. Nikon's Camera Control Pro is more advanced than LR tethering, but it is not free.

                           

                          Bob Frost

                           

                          Didn't seem to hold back Apple much ... they added tethered support for the camera in question along with severl others on May 28, 2012 for Aperture 3 ... Ditto for Capture One 6 ... not sure of the date support was added, but the D4, D800 and D800e are on the list ... maybe, just maybe ... if Adobe had done a better job on Lr 4 ... and not had to invest so much time and effort with not one, but two RC versions of 4.1, they could be up to speed supporting new cameras for tethered shooting and not months behind their competition ...

                           

                          In my mind, what good is all the RAW processing capabilities of an imaging app, if you have to jump through hoops just to import images if you need to shoot tethered?

                          • 10. Re: Nikon D800 - No Camera Detected
                            Gerry A White Community Member

                            Can you see where the D800 etc is listed in tethered support, at the top of the page it says supported, maybe for RAW not tethered!

                            Capture One 6.4.2 Pro and DB

                            Phase One: IQ180, IQ160, IQ140, P65+, P40+, P45+, P30+, P21+, P25+, P20+, Achromatic+, P45, P30, P25, P21, P20, H 25, H 20, H 101, H 10, H 5, LightPhase.
                            Mamiya Leaf: DM56, DM40, DM33, DM28, DM22, M31, M22, M18, Leaf Credo 80, Leaf Credo 60, Leaf Credo 40, Aptus-II 12R, Aptus-II 12, Aptus-II 10R, Aptus-II 10, Aptus-II 8, Aptus-II 7, Aptus-II 6, Aptus-II 5, AFi-II 12, AFi-II 10, AFi-II 7, AFi-II 6.

                             

                            Capture One 6.4.2 Pro

                            Mamiya Leaf: Leaf Credo 80, Leaf Credo 60, Leaf Credo 40, Aptus 75S, Aptus 65S, Aptus 54S, AFi 7, AFi 6, AFi 5, Aptus 75, Aptus 65, Aptus 22, Aptus 17.
                            Canon: 1D Mark IV, 1Ds Mark III, 1D Mark III, 5D Mark II, 7D, 60D, 50D, 40D, 600D/Rebel T3i, 550D/Rebel T2i, 500D/Rebel T1i, 450D/Rebel XSi, 1100D/Rebel T3, 1000D/Rebel XS.
                            Some older Canon models may work to some extent but no support is provided for these

                            .
                            Nikon: D3s, D3x, D3, D700, D300, D300s, D200, D90, D80, D60, D7000, D5000, D40x, D40.

                             

                            http://www.phaseone.com/en/Image-Software/Capture-One/Specifications.aspx

                            • 11. Re: Nikon D800 - No Camera Detected
                              bob frost Community Member

                              From: "Butch_M

                              In my mind, what good is all the RAW processing capabilities of an imaging

                              app, if you have to jump through hoops just to import images if you need

                              to shoot tethered?

                               

                              OK, but you have to remember that most people don't shoot tethered; you're

                              in a small minority. Most people would prefer that Adobe get the bugs out of

                              LR4 before adding any more new stuff!

                               

                              Bob Frost

                              • 12. Re: Nikon D800 - No Camera Detected
                                Butch_M Community Member

                                bob frost wrote:

                                 

                                OK, but you have to remember that most people don't shoot tethered; you're

                                in a small minority. Most people would prefer that Adobe get the bugs out of

                                LR4 before adding any more new stuff!

                                 

                                Bob Frost

                                 

                                No most people would have thought after over 300,000 folks downloaded and participated in the brief Lr4 public beta, that it wouldn't take several months after the official relase and two RC versions to stomp out those bugs ...

                                 

                                It's fine if you want to belive that "most" people don't shoot or need tethered functionality, I'm sure many don't and I may be in a small minority ... but I also bought and paid for an app to offer me thethered functionality .... along with all the other bells and whistles ... I don't recall anyone warning me that features would be withheld after I put up my hard-earned cash ... the tethering feature is not "new stuff" either ... if the feature is going to be included and is on the bullet list for the marketing department to hype the feature set that Lr offers ... "most" people who bought Lr because it did claim to have a functioning feature ... would expect to be able to use said feature ... as it stands, tehtered shooting in Lr is like playing darts blindfolded ... only good fortune and happenstance seem to apply ... even for previously supported cameras ...

                                 

                                I apologize for being wrong about D800 tethering being supported in C1 ... but anyone wanna bet lunch they have it before Lr 4 does?

                                • 13. Re: Nikon D800 - No Camera Detected
                                  Keith_Reeder Community Member

                                  Butch_M wrote:

                                   

                                  but anyone wanna bet lunch they have it before Lr 4 does?

                                  I'll take that bet, Butch - I've been in the Capture One club for a long time, and they do take their time with stuff like this.

                                   

                                  Bear in mind too that you only get any tethering support if you use the $299 Capture One Pro - the stripped-down (at $99, closer to Lr's price of $149) Capture One Express has no tethering support whatsoever.

                                   

                                  And with either Cap One product, you've got to put your hand in your pocket again for a DAM solution.

                                  • 14. Re: Nikon D800 - No Camera Detected
                                    bob frost Community Member

                                    From: "Butch_M

                                    It's fine if you want to belive that "most" people don't shoot or need

                                    tethered functionality, I'm sure many don't and I may be in a small

                                    minority ... but I also bought and paid for an app to offer me thethered

                                    functionality .... along with all the other bells and whistles ... I don't

                                    recall anyone warning me that features would be withheld after I put up my

                                    hard-earned cash ... the tethering feature is not "new stuff" either ...

                                    if the feature is going to be included and is on the bullet list for the

                                    marketing department to hype the feature set that Lr offers ... "most"

                                    people who bought Lr because it did claim to have a functioning feature

                                    ... would expect to be able to use said feature ... as it stands, tehtered

                                    shooting in Lr is like playing darts blindfolded ... only good fortune and

                                    happenstance seem to apply ...

                                     

                                    Most people can't use tethered shooting - only about 30 cameras are

                                    supported. And I have to search to find any mention of it in Adobe's

                                    advertising. It was only introduced for a few cameras in LR3.

                                     

                                    Bob Frost

                                    • 15. Re: Nikon D800 - No Camera Detected
                                      Butch_M Community Member

                                      bob frost wrote:

                                       

                                      Most people can't use tethered shooting - only about 30 cameras are

                                      supported. And I have to search to find any mention of it in Adobe's

                                      advertising. It was only introduced for a few cameras in LR3.

                                       

                                      Bob Frost

                                       

                                      Then why do you care enough to post in this thread? ... it seems to be a non-issue for you ... at least much too trivial for you to invest so much time belittling tehtering and pointing out the extreme minority who employ the feature ... I can't understand why you would make the effort ....

                                       

                                      For version 3 ... it was mentioned quite prominently because it was a new feature ... if you noticed, only the new and most recently improved features in v4 are prominent now ...

                                       

                                      I don't use the Map module, or work with anyone who does ... by that reasoning I should participate in EVERY thread about Maps and point out it is a minority of users that think it is worthy and Adobe shouldn't waste their time with it ... or that users shouldn't be disappointed if it doesn't work as advertised ... Wouldn't that make for a great forum?

                                       

                                      While those of us use the tethered feature may be few in number ... many of us were also the ones who have been directly funding the development of Adobe products for decades ... there would not have been the resources or the inititive for them to develop Lr had we not done so ... and tethering isn't the only little used feature that Adobe software has offered, nor will it be the last. For some of us (albeit small in number) Lightroom is actually a tool we try to use in generating an income. That's when it becomes a genuine issue when established features are not supported.

                                      • 16. Re: Nikon D800 - No Camera Detected
                                        bob frost Community Member

                                        From: "Butch_M

                                        Then why do you care enough to post in this thread?

                                         

                                        Just trying to help. I've used Nikon's Camera Control Pro in the past for

                                        tethering. Don't use it very often.

                                         

                                        As my Nikon dealer has been telling me for the past 2 months, you just have

                                        to be patient! 

                                         

                                        Bob Frost

                                        • 17. Re: Nikon D800 - No Camera Detected
                                          piglet35wilson35

                                          Quite right about Lightroom not having D800 functionality, It was always touch and go as to whether it would work in LR3 and a D3 ( I gave up after a few embarising moments in front of clients) I have tried several tethering software programs,  and will continue to use PS and Lightroom for as long as I'm able, however download CameraRC (free 30 day trial) and be very pleasantly suprised, as this piece of software will do all you want with your D800/D4 (and other Nikon cameras) and more,- from changing white balance to ISO and everything in between, purchase through Paypal or card and is not expensive, I have no affiliation with the software company I'm just a bog standard user, but it works and works well, its a pity I have to go down this road to achieve what LR can,t.

                                          • 18. Re: Nikon D800 - No Camera Detected
                                            dacdidac007 Community Member

                                            Thank you. Does it run on a Mac?

                                             

                                            Its amazing that these small software companies can make it work and Adobe doesn't have an update for the D800 and D4 yet.

                                            • 19. Re: Nikon D800 - No Camera Detected
                                              piglet35wilson35 Community Member
                                              • Windows XP SP3, Windows Vista, or  Windows 7.
                                              • Apple Mac Running Windows in Boot Camp or a Virtual Machine.
                                              • Recommended Monitor Resolution 1152X864.
                                              • 1 Gbyte Ram.

                                              These are the specs as listed at www.camerarc.com/

                                               

                                              give it a try...........

                                               

                                              .......as a professional photographer and shooting on location I need to have a way for my clients to see the images on something other than the back of a camera, I tried a 7inch DVD player but that wasn't the way forward. Lightroom promised to to be the tethering software I needed.  I use photoshop  CS6, and at nearly £1000.00, I cannot justify another piece of software that will do the same job! I bought Lightroom just for the tethering functionality, CameraRC has,some drawbacks one in particular is that only a maximum of 20 thumbnails can be displayed before the last one drops off, which means if a client wants to go back beyond 20 thumbnails I have to open the destination folder  it does save to hard disc as well as camera card which LR3 couldnt do as far as I could tell, so there is no safety issue here. Hey, nothings perfect........

                                              • 20. Re: Nikon D800 - No Camera Detected
                                                gatorjim2000 Community Member

                                                If you are looking for something for the Mac, take a look at Sofortbild in the Mac App Store. The latest version has support for the Nikon D800, D4 and others. It interfaces with LR via the watched folder, and the price is sure right. Caveat--I haven't used it in a while since my cameras are supported by LR; previous versions had reports of unreliable connections. Might be worth a try until LR gets its act together.

                                                • 21. Re: Nikon D800 - No Camera Detected
                                                  Just1nC4s3

                                                  I've tried a lot of the above. The only reliable tethered option for the D800 that I have found is Nikons Control Pro 2 (Import to LR via watched folder etc).

                                                   

                                                  Sofortbild isn't quite right - it causes the camera displays to constantly flash which isn't a good sign, plus not very reliable over a longer shoot. The other bit I don't like is that you can't switch between manually taking a shot direct from the camera (Pressing the shutter release) and clicking via an Icon on the software. Really isn't an acceptable work around.

                                                   

                                                  Tried Eye-Fi which works really well, however, at full image quality or RAW it takes up to 45 seconds to download to the macbook which again, in our studio this just isn't going to cut it. I suppose you could just get the WT4 nikon wireless, but it's so expensive for what it is!

                                                   

                                                  I reckon it's not long until we get support direct in LR so my advice is to be patient unless you REALLY have to have it, I don't think the cheaper work arounds are any good and the cost of NCP2 are too much to justify.

                                                   

                                                  D4's and D800's are such a good studio camera that I can't see Adobe ignoring the need to add tethering at some point in the near future.......especially when Apple already have this function, it can't be beyond the capability of a programmer at Adobe to produce it!

                                                  • 22. Re: Nikon D800 - No Camera Detected
                                                    gatorjim2000 Community Member

                                                    Thanks for the feedback on Sofortbild... sounds like it continues to have issues like I have read about.

                                                     

                                                    Tethering in LR seems to have continuing issues as well, so I wouldn't hold my breath that they are going to get it right (there's multiple discussions out there about poor reliability when tethered to LR).

                                                     

                                                    I thought that LR 3.6 had tethering issues fixed, but during a recent shoot it failed miserably...I had to actually restart the Macbook to get things going again. Prior to that shoot, I hadn't had problems for a while with LR3.6 tethering, and thought they might have pinned down the cause of the failures. But that's obviously not the case. So there's some set of hard-to-find circumstances that still causes failure(s) during a shoot. Whether or not LR4.1 does the job any better remains to be seen.

                                                     

                                                    If Nikon Capture works reliably as you have indicated, then I wonder if the additional cost might be worth it just to have a reliable connection for every shoot (especially when weighed against the cost of the other Nikon gear). The LR team is likely not ignoring the importance of reliable tethering, I'm just not convinced they have solved all the problems yet.

                                                    • 23. Re: Nikon D800 - No Camera Detected
                                                      Butch_M Community Member

                                                      Keith_Reeder wrote:

                                                       

                                                      Butch_M wrote:

                                                       

                                                      but anyone wanna bet lunch they have it before Lr 4 does?

                                                      I'll take that bet, Butch - I've been in the Capture One club for a long time, and they do take their time with stuff like this.

                                                       

                                                      Bear in mind too that you only get any tethering support if you use the $299 Capture One Pro - the stripped-down (at $99, closer to Lr's price of $149) Capture One Express has no tethering support whatsoever.

                                                       

                                                      And with either Cap One product, you've got to put your hand in your pocket again for a DAM solution.

                                                       

                                                      You lose! ... as of Jul 17, 2012 ...

                                                       

                                                      http://www.phaseone.com/Search/Article.aspx?articleid=2066&languageid=1

                                                       

                                                      Keep in mind my reference to C1 was not that it was a direct competior or exact match to Lightroom ... or Aperture for that matter ... but all three apps claim to offer support for tethering ... and thus far Adobe has failed to make the effort and produce an update ...

                                                       

                                                      At this point in time Apple supports tethering for 60 camera and C1 supports more than that spanning five different brands ...

                                                       

                                                      I take no pleasure in gloating I was right on this wager ... rather I am quite disappointed that Adobe (as well as several of my fellow Lightroom users) feel tethering is too unimportant to maintain ... yet Apple (and Phase One) didn't feel my needs were quite so insignificant ...

                                                      • 24. Re: Nikon D800 - No Camera Detected
                                                        DdeGannes Community Member

                                                        The issue at hand cannot be very serious, LR has offered thether support for what 18 months / 2 years with support for a handful of Canon / Nikon cameras is this a serious issue or a marketing gimic. Support for cameras shooting raw is in the high hundreds maybe close to one thousand.

                                                        • 25. Re: Nikon D800 - No Camera Detected
                                                          Butch_M Community Member

                                                          DdeGannes wrote:

                                                           

                                                          The issue at hand cannot be very serious ...

                                                           

                                                          As I have said several times ... apparently it isn't a serious issue for you or Adobe ... but that doesn't seem to hold back other software developers from offering and maintaining the feature in a timely fashion ... I'm sure there is at least one trivial feature in Lightroom that you are fond of and rely upon that isn't quite as popular with your fellow Lightroom users ... wouldn't you then find it a little disconcerting if Adobe were to ignore or send that feature to the bottom of the list? ... Or are you quite content to accept whatever Adobe chooses to dispense without question?

                                                          • 26. Re: Nikon D800 - No Camera Detected
                                                            DdeGannes Community Member

                                                            I agree that you should be upset with Adobe for providing such a poor thether support. My reference to "serious" is that Adobe is not serious about providing a proper thether service and should state in their promotion that the service is limited to a minute sub-set of cameras. 

                                                            • 27. Re: Nikon D800 - No Camera Detected
                                                              edk01

                                                              Adobe's ability to update it's software this year has been at best awful, at worst, insulting.  LR is behind all other vendors in tethering and Raw conversion.  It's attitude towards anyone who dares speak out is derogiotory. I've used LR and PS for a few years now and looking to move to PhaseOne CaptureOne not just for their great software, but for thier superior commitment to customer service.  Just wish there was an alternative to PS!!

                                                              • 28. Re: Nikon D800 - No Camera Detected
                                                                barryseidman

                                                                I have given up on waiting for lightroom, I am now using Capture One Pro and loving it.

                                                                • 29. Re: Nikon D800 - No Camera Detected
                                                                  Brett N Employee Hosts

                                                                  Tethered shooting with the Nikon D800 is now supported with Lightroom 4.2.

                                                                   

                                                                  Please see http://forums.adobe.com/message/4431233