Just to let you know, we're working very closely with Mozilla on these issues. We have at least one lead on the "crash on quit" bug so progress is being made.
Many thanks. Once this is all figured out, maybe someone can make a video explaining it to all of us non-techies. (I find it helpful to use puppets. )
After all of the appropriate patches have been issued, etc., you guys will have to treat yourselves to some pizza and beer.
I fully agree with Ortho
pizza & beer for Chris &company! (after the fix )
Firefox 13.0.1 is out which seems to correct the silent crashes on exit: http://www.mozilla.org/en-US/firefox/13.0.1/releasenotes/
I've re-enabled Protected Mode in Flash and so far haven't seen a crash in about:crashes.
I still have the issue where when I visit a page with Flash content the first time, it causes the browser to loose focus. That doesn't happen with Protected Mode off.
Thanks for the feedback.
The messaging handling with regard to focus in protected mode is spectacularly tricky in a few cases, and we're aware of a few subtle/weird issues like this.
We'll be working with Mozilla to improve that behavior over time. I'll make sure that this behavior is included in the list of focus things that we're tracking.
The silent crash should be fixed with Flash Player 13.0.1. There are still a couple other crash/hang issues on our radar, and we're working through the weekend to try and get those resolved and out to the community as quickly as possible.
While you guys are enjoying beers on the beach this weekend, have one for us.
That's good news. I just downloaded Firefox 13.0.1, and then re-enabled the protection by deleting the line --
ProtectedMode=0 -- in themms.cfg, and saving the file.
The two processes -- FlashPlayerPlugin_11_3_300_257.exe are now running in my task manager as well as the plugin container.
Hopefully, the crash problem has been cured. If I see another report, (after screaming hysterically for a few seconds) I'll post about it here.
Again, many thanks for all your hard work. If it's any consolation, I too will be working through the weekend. (Have to get a story done for one of my magazine clients.)
I was having a problem with Firefox and the videos but I was able to fix it by following your instructions on "How do I troubleshoot Flash Player's protected mode in Firefox?"
I would like to be notify when this problem is solved. Also, once the problem is solved do we go back into RealPlayer and check that box again?
Well, so far--knocking wood--no issues with the dreaded Exception Access Violation, but I DID notice the problem of "lost focus." (Funny, when I first saw that term, I thought that it meant that the screen's image became blurry.) Anyway, I can live with that, since it only happens when I first access a site containing flash, for each browser session.
One thing I'm wondering about, though: when I look at the Windows 7 Task Manager, while watching a youtube video, I see that the numbers listed under "Memory (private working set" go up and up and up--for both Firefox and one of the FlashPlayerPlugin_11_3_300_257.exe processes-- into the hundreds of thousands. Is this what's supposed to be happening?