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Flash Player Issues

Guest
Jun 07, 2012 Jun 07, 2012

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So I just installed the newest version of Adobe Flash Player (I had to so I could watch a video on YouTube) and now every time I watch a video, there is a green bar across the bottom of the screen and there is 2 of everything (almost like shadows of the images on the videos). Had this problem earlier so I uninstalled this version of Flash and it worked fine, was forced to update again (YouTube) and now the issue is back. Please help!! I am guessing there is something wrong with the Flash update?? I just need some assistance.

Thanks!

Windows 7 Pro (64-bit)

Google Chrome

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Community Beginner ,
Jun 07, 2012 Jun 07, 2012

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Same issue except the green bar is at the top for me. Here is a link with my thread and i posted a picture of what it looks like

http://forums.adobe.com/thread/1018981

lol if anyoen has any solutions let me know

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LEGEND ,
Jun 07, 2012 Jun 07, 2012

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Green stuff always indicates some display driver issue; see http://forums.adobe.com/thread/945765

If you have any difficulties, please post your display adapter, driver version & date.

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Community Beginner ,
Jun 07, 2012 Jun 07, 2012

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Found a solution online. I am assuming you have an NVIDIA video card, what you have to do is manually go to the NVIDIA website and get your video card driver from there. That is what I had to do and it works fine now.

If you have any questions let me know.

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Guest
Jun 08, 2012 Jun 08, 2012

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Thanks for the info BenypX23, you were exactly right....I have a NVIDIA Quadro 1000M video card, went to their site and downloaded a driver that fixed the issue.

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Adobe Employee ,
Jun 08, 2012 Jun 08, 2012

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What version of Flash Player do you guys have installed?  The 11.3 release should have stopped that green line from being displayed with older drivers.  Glad you got your drivers update though (it's the better solution, as now you'll most likely get accelerated video playback when available.)

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Community Beginner ,
Jun 09, 2012 Jun 09, 2012

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Hey, I had the 11.3 (latest version) but it was still giving me the green bar. My Device Manager didn't detect any video card driver updates so I had to do it manually.

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Guest
Jun 13, 2012 Jun 13, 2012

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UNBELIEVABLE!!!!!!! My computer did a Windows Update and now the green bar is back!!!!!!!! HELP!! BenypX23, I have 11.3, and NVIDIA says I have the latest driver.......is there one that I need to look for manually?

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Adobe Employee ,
Jun 13, 2012 Jun 13, 2012

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tll84 - Can you please post a dxdiag report?  What browser are you using?

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Guest
Jun 15, 2012 Jun 15, 2012

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did you see anything from the dxdiag report that i posted?

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Guest
Jun 15, 2012 Jun 15, 2012

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i just figured it out. once the video started, i paused it, right click, settings.....turned off hardware acceleration.....and its gone.

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Adobe Employee ,
Jun 15, 2012 Jun 15, 2012

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I'm glad you worked around it.  Did you send the dxdiag report to me directly?  I don't see it here in the thread.

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Guest
Jun 18, 2012 Jun 18, 2012

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oh, no.....sorry, i submitted a bug report or something like that....i followed a link in your dxdiag report link that told me to do that.

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New Here ,
Jun 15, 2012 Jun 15, 2012

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nope no joy for me some vids mainly the new ones on youtube work for me but the old stuff doesnt same with movie websites 😜

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New Here ,
Jun 19, 2012 Jun 19, 2012

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LATEST

I have the same issue. Green bar on the bottom of videos. E.g. http://www.youtube.com/watch?v=GL2d0wSCNRs&feature=g-all-s. I have Windows 7 x64 Pro, latest Nvidia driver installed (NVIDIA NVS 4200M 296.88) and latest Flash player (11.3.300.257). Only disabling HW acceleretion helps, but I regard it as workaround, not solution. Is there by chance any solution now?

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