I'll have to find out all the above. I do know that the flash .exe plays in full screen mode unitl you try to play (click on) an embeddded video, that's when the screen goes black. I'll find out from the customer the touch screen type, and operating system.
I tried something different, instead of using the .exe file, I published the flash as "html", and the file was launched in a web browser. It that the protocal, to view the source from html instead of an .exe when viewing in a web browser.