Is it possible that your client is not running Acrobat Pro X as you've
indicated, but Adobe Reader X? What you describe is the behavior the free
Reader would exhibit. It's standard behavior is to not allow a user to save
a filled PDF file. And no, that does not defeat the purpose of a PDF form:
You can submit the form data e.g. to a server that would then process and
store that data.
However, there are ways to "reader enable" a form, which would allow the
client with just the free Reader to fill a form and locally save it.
Depending on your application, you can do that either with Acrobat Pro, or
a server based LiveCycle product. Before you get further involved, you need
a better understanding of the PDF forms eco system and what you can and
what you cannot do with PDF forms created with these different solutions
(both from a technical, but also a legal point of view).
Karl Heinz Kremer
PDF Acrobatics Without a Net
Thanks for the quick response, Karl.
The client downloaded the trial version of Pro X, to verify that the form works before buying. Would the trial version impose restrictions?
The client does not want to store data on a server. He wants the form to function as a template that he can save-as to customize. The completed forms will be shown on the computer as a part of a presentation, sometimes without Internet access.
I tried using the Advanced > Extend Form Features options to enable to ability to save form data, but when I tested the PDF on my PC (Vista, latest version of Reader) I got an error message along the lines of "this document has been modified from previous version, please get a copy of the original" and all form fields are gone.
I'm currently downloading the trial of Pro X so I can test the PDF.
This works correctly in my environment, but could it be screwing up the file as it's opened on a PC?
That's not really a solution. That's just a ploy to get people to buy a piece of software they don't really need.
Exactly, I'd buy it just to use for a few minutes, and it's a pretty expensive software, if it was a little bit less expensive I'd consider it.
Wish all my clients used Foxit, it allows to change and save, just adobe has that "no-save" function, no idea why, maybe just to piss me off.
Adobe Reader XI now supports Fill and Save for ANY PDF.
Click "Start," "All Programs" and click "Adobe Acrobat" to launch the program.
Click "File," "Open" and click the fillable PDF form you want to make savable. Click "Open."
Click the "Advanced" menu tab.
Click "Extend Forms Fill-In & Save In Adobe Reader." This will enable your recipients to fill in your PDF form, type their digital signature and save their electronic responses.
I did this and it worked like a charm!!
if you are using Adobe Acrobat X to make the form go to the top menu and select File> Save As> Reader Extended PDF> Enable Additional Features. The resulting PDF form can be saved when filled in, if opened in versions of Adobe Reader before XI.
I tried using the extended features which seem to work on reader if you use the file you saved. I wrote an application which populates a pdf file on our server with request data from the customer. The form is then emailed from the server to the agency to complete and post the data back to the server. Some of the locations the agency goes to don't allow internet access so the ability to save the data to their harddrive is important. When I used the template with extended features enabled, I get a notice from the server that the file has changed and extended features are disabled. How can I do what I need to with out making every contactor purchase the full version of acrobat.
Sounds like whatever tool you are using on the server is breaking the reader extensions. I would talk to the vendor of that tool.
I currently have Adobe Reader XI and I am unable to save my PDF. Do I HAVE to purchase a subscription in order to do so?
Reader XI can happily save form data – nothing else that you need to do.
Best solution for what I needed. Thanks
Multiple people on this forum claim that Reader XI can save ANY form. Well, I have a form that was created in LiveCycle Designer ES4 and has not been reader extended, and I cannot save it when I open it in Reader XI. What am I missing here? The reader extended version works fine.
Perhaps this is only true for pure Acroforms and not XFA forms that are created in Designer?
That is correct. It is only AcroForms that can be saved w/o the need to reader extend. XFA-based from (from Designer) still require extensions.
I have this same problem - i have a fillable PDF on a website and the signature and submit button is disabled. The permissions are all on on the server. So someone on the website has to have Adobe Reader XI to submit and save?
That's one solution (for acroforms only). Note: XI or LATER, current version is Reader DC.