1 Reply Latest reply: Jun 20, 2012 1:17 AM by PECourtejoie RSS

    Problème installation / exit code 15 et 24

    montagnes-despoir

      Bonjour à tous,

      Ma config : Macbook air 13 pouces, i7 , 4Go Ram de 2011.

       

      J'avais installé photoshop CS5.5 puis photoshop CS6...puis désinstaller. Apparement ya eu un bug dans la désinstallation.

      Aujourd'hui, je souhaite réinstaller Photoshop Element ou CS6 en version démo : impossible. Lors de l'installe la préparation de l'installation bug et suis oblifé de "forcer à quitter" . Je relance l'install puis j'ai des message d'erreur : exit code 15 pour CS6 ou Exit code 24 pour Element.

       

      Ci-dessous le message d'erreur d'écran.

       

      Que puis je faire car là, impossible d'installer un logiciel d'Adobe.

       

      Merci à tous !

       

       

      Exit Code: 24

      -------------------------------------- Summary --------------------------------------

      - 0 fatal error(s), 18 error(s), 0 warning(s)

       

       

      ERROR: DW001: Set payload cancelled status

       

       

      ERROR: DW049: Payload {007A2A28-D6A8-4D91-9A2B-568FF8052215} has an action "install" but no resultState

      ERROR: DW049: Payload {0AA9D11A-227D-45AB-A5D5-6F5F6E81D5E3} has an action "install" but no resultState

      ERROR: DW049: Payload {0AF29C46-6E82-4402-9019-8A6BB0F981D4} has an action "install" but no resultState

      ERROR: DW049: Payload {28B74F2E-2E70-4B44-A581-0C19F62A5D6E} has an action "install" but no resultState

      ERROR: DW049: Payload {52411D2C-81DD-442F-81C7-D867F6D73491} has an action "install" but no resultState

      ERROR: DW049: Payload {60CB5C6D-5B99-45D3-BAB5-E7728182101E} has an action "install" but no resultState

      ERROR: DW049: Payload {6A2E619B-E4AC-433B-A648-D458CE543A96} has an action "install" but no resultState

      ERROR: DW049: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState

      ERROR: DW049: Payload {80FEC0F2-B9F0-4E94-914F-7A0F7FEA744C} has an action "install" but no resultState

      ERROR: DW049: Payload {A44863BF-8DB8-4D22-88DB-5A02BE319840} has an action "install" but no resultState

      ERROR: DW049: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState

      ERROR: DW049: Payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} has an action "install" but no resultState

      ERROR: DW049: Payload {EC4A9B2F-52B0-4C5C-8B1F-B89043AF4C6A} has an action "install" but no resultState

      ERROR: DW049: Payload {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} has an action "install" but no resultState

      ERROR: DW050: The following payload errors were found during install:

      ERROR: DW050:  - Camera Profiles Installer: User cancelled installation

      ERROR: DW001: User cancelled the operation

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