1 Reply Latest reply: Jun 21, 2012 10:54 AM by Jorma@RealEyes RSS

    Presenter 7 add-in disabled itself in PPT 2010 can't enable it

    campbellsusan Community Member

      I have the Acrobat X Suite (including Adobe Presenter). I upgraded to Office 2010.

       

      The Adobe Presenter menu item stopped appearing when I opened Powerpoint .

       

      I uninstalled Presenter and downloaded Presenter 7.07 and installed it as a trial. I then used the installer for Presenter in the Acrobat X Suite to apply the license key.

       

      Everything worked fine for awhile and then the Presenter add-in disabled itself.

       

      I tried to enable it with no luck. I went through the whole process that I just described again (uninstalling, downloading, re-installing as a trial, and then running the install from Acrobat X Suite for Presenter, and I still can't enable the Presenter add-in (though it appears on the add-in list--as disabled). I'd appreciate help. I have some files I need to re-publish for a course.

      Thanks. Susan