Is this happening with all of your files, or just a specific one?
All files whether I try to export to word or excel. Even downloaded a PDF
sample from website with no result.
At this point I am unable to log-in to the system. Does not recognize my
user name and password.
Can you confirm my account is not locked up or is still active. I swear
that little dink CSR did something after hanging up on me.
I had to call my own IT department because he insisted I download Google
Chrome after stating I prefer not to because this was a company computer
and they do not like us downloading servers or software without going
through the proper channels. After being hung up on my own service web
software did not function because it was not defaulting to google Chrome
instead of Explorer.
I'm sorry to hear your experience with our phone support staff was less than stellar. I can confirm that your account is still active. I'm sending you an email here momentarily.