25 Replies Latest reply: Jan 14, 2013 2:23 PM by Jeffrey Tranberry RSS

    Photoshop layers palette greyed out

    kiski Community Member

      I just upgraded from MacOSX 10.5.8 to 10.6 and using Photoshop CS4.

      Not sure if this is related to what happened today, but...

       

      "About Photoshop" is greyed out. Can't tell what version I have.

       

      I need to duplicate a layer in a high res RGB image. The LAYER, CHANNELS, PATH palettes have all options greyed out, except "convert to smart object", which I don't know yet what that is. The image is in 8 bits/channel. How do I fix this?

        • 1. Re: Photoshop layers palette greyed out
          Baljeet S. Juneja Adobe Employee

          You may try this and then check :

           

          Quit Photoshop

          Goto this location  : Users/[Username]/Library/Preferences/ and delete the folder named "Adobe Photoshop CS4 Settings"

          Now launch PS CS 4 and check

          • 2. Re: Photoshop layers palette greyed out
            kiski Community Member

            Thanks Baljeet. Even the QUIT Photoshop was greyed out. Had to Force Quit.

             

            I removed the CS4 Settings folder. And relaunched. Good news - was able to work on the image for a few minutes.

            Bad news - the Layer palette, About Photoshop, and Quit are greyed out again! The CS4 Settings folder is back, so deleted it. Was able to work again for a bit. Now back to square one with same problem as I started with. How can I fix this?

            Is this a conflict with Snow Leopard?

            • 3. Re: Photoshop layers palette greyed out
              c.pfaffenbichler Community Member

              Boilerplate-text:

              Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)?

              • 4. Re: Photoshop layers palette greyed out
                kiski Community Member

                I'm using Photoshop 11.0.2. and OSX 10.6.8.

                I believe those are the latest versions?

                 

                I've done font validation using Font Book. All system fonts OK.

                I do use Font Agent Pro 4.

                 

                Re: prefs - Command Shift upon starting PS brings up the application window. Now what?

                 

                I don't think I have 3rd party plug ins. How to find and deactivate?

                 

                Don't know how to clean cache for PS.

                I've repaired Disk Permissions.

                 

                Any other advice you can give would be GREATLY appreciated. My design business has been shut down for two days since Snow Leopard was added!

                • 5. Re: Photoshop layers palette greyed out
                  Noel Carboni Community Member

                  Kiski, it could be very helpful if you would do a screen grab, save a JPEG from it, and post it here via the little camera icon.

                   

                  -Noel

                  • 6. Re: Photoshop layers palette greyed out
                    kiski Community Member

                    Here are 3 screen shots. PS 1.jpgPS2.jpgPS3b.jpgShows the grayed out areas. I can't even Quit. When I Force Quit

                    and the Force Quit window opens, it doesn't say "photoshop not responding". When I relaunch, everything is fine for a few seconds until I start working on the file.

                    • 7. Re: Photoshop layers palette greyed out
                      charles badland Community Member

                      Been on two monitors lately?

                      Looks like you may have a Modal Dialog somewhere off screen. Trashing your prefs (aka: post number 1) should have fixed it. Try Window>Workspace>Reset Essentials and see if that helps.

                       

                      If not, check Apple System Preferences>Displays and see if your Mac thinks it may be hooked up to a second monitor.

                      • 8. Re: Photoshop layers palette greyed out
                        kiski Community Member

                        No. Those are partial screen shots, because I cut out extra background. I don't use 2 monitors.

                        I was able to get some advice and fixed this problem:

                        I trashed all plist preferences in me/library/preferences.., emptied trash, repaired permissions, rebooted, unchecked "Enable Open GL" in PS Preferences.

                        Now I can work in PS but when I save or Save as, it crashes!

                        4 days so far, trying to correct this!!!!

                        • 9. Re: Photoshop layers palette greyed out
                          Community Member

                          Sorry, but this sounds more and more unlike a legitimate version of Photoshop CS4.  Exactly where did you obtain it?

                           

                          If if is legitimate, it most certainly is corrupted beyond repair and needs to be throughly uninstalled and re-installed, which would be a good idea anyhow since you upgraded to Snow Leopard.

                           

                          Since you are on Snow Leopard, upgrading to CS6 at this time sounds like an excellent idea, before CS4 ceases to be upgradeable in less than six or seven months.

                          • 10. Re: Photoshop layers palette greyed out
                            kiski Community Member

                            I DON'T do software piracy! It was a legitimate purchase from Adobe.

                            I don't think it's corrupted beyond repair either. I read 320+ posts on this forum that discuss this issue...

                            https://discussions.apple.com/thread/2138670?start=15&tstart=0

                             

                            Here is another lengthy forum that talks on font conflict issues with SL...

                            http://www.prepressure.com/fonts/basics/snow-leopard-fonts

                             

                            Different solutions seem to work for different people based on the variables of ones system. I was able to fix my first problem with someones suggestions.

                            After that I could work in PS, but it would freeze as soon as I would Save or Save As.

                            Yesterday I found another solution that seemed to make it more stable. But today it's still freezing more than the odd time.

                             

                            A reinstall will be my next try. Not exactly sure how to do that.

                            • 11. Re: Photoshop layers palette greyed out
                              Noel Carboni Community Member

                              I wonder whether you might have a dialog active that's off-screen...

                               

                              Have you used the system with more than one monitor before?

                               

                              Does pressing the Escape or Return key restore operation when it gets like this?

                               

                              -Noel

                              • 12. Re: Photoshop layers palette greyed out
                                charles badland Community Member

                                nobody reads post 7....

                                • 13. Re: Photoshop layers palette greyed out
                                  Noel Carboni Community Member

                                  Oops.   Missed that one.

                                   

                                  Great minds...

                                   

                                  -Noel

                                  • 14. Re: Photoshop layers palette greyed out
                                    jekvt Community Member

                                    What's this issue ever resolved?  The same thing just happened to me - using CS5.1

                                    • 15. Re: Photoshop layers palette greyed out
                                      charles badland Community Member

                                      What of the above suggestions have you tried?

                                      • 16. Re: Photoshop layers palette greyed out
                                        jekvt Community Member

                                        Thanks for your quick response.  I was able to get the layer options up again by removing preferences, force quitting and restarting.  Thanks again.

                                        • 17. Re: Photoshop layers palette greyed out
                                          kiski Community Member

                                          Same thing still happens to me... I work in PS CS4 for a while and Layers palette turns grey and nothing works. I can SAVE. But then I have Force Quit, because the QUIT is grayed out.

                                          If I SAVE AS, I can work longer before Layer's palette turns gray.

                                           

                                          I've trashed Prefs several times.

                                          I don't have a Modal Dialog off screen.

                                          This is legitimate software.

                                           

                                          I have upgraded to CS6 but haven't tested it yet. Are there any issues with OSX10.6.8 and Photoshop CS6?

                                          • 18. Re: Photoshop layers palette greyed out
                                            Jeffrey Tranberry Adobe Employee

                                            It may help if we can could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

                                             

                                            http://feedback.photoshop.com/photoshop_family/topics/photoshop_how_do_i_share_my_system_i nformation

                                             

                                            Try these steps to fix most issues: http://bit.ly/Troubleshoot_PS

                                            • 19. Re: Photoshop layers palette greyed out
                                              kiski Community Member

                                              Jeffrey,

                                              Would I post that information here?

                                              Thanks!

                                              • 20. Re: Photoshop layers palette greyed out
                                                Jeffrey Tranberry Adobe Employee

                                                Yeah. Just paste it here.

                                                • 21. Re: Photoshop layers palette greyed out
                                                  kiski Community Member

                                                  Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])

                                                  Operating System: Mac OS 10.6.8

                                                  System architecture: PowerPC G4 with AltiVec Running in Rosetta

                                                  Physical processor count: 2

                                                  Processor speed: 2660 MHz

                                                  Video Card Vendor: NVIDIA Corporation

                                                  Video Card Renderer: NVIDIA GeForce 9400 OpenGL Engine

                                                  OpenGL Drawing: Disabled.

                                                  Built-in memory: 4096 MB

                                                  Free memory: 1641 MB

                                                  Memory available to Photoshop: 3072 MB

                                                  Memory used by Photoshop: 70 %

                                                  Image cache levels: 4

                                                  Serial number: deleted.

                                                  Application folder: Macintosh HD:Applications:Adobe Photoshop CS4:

                                                  Photoshop scratch has async I/O enabled

                                                  Scratch volume(s):

                                                    Macintosh HD, 595.9G, 374.8G free

                                                  Primary Plug-ins folder: Macintosh HD:Applications:Adobe Photoshop CS4:Plug-ins:

                                                  Additional Plug-ins folder: not set

                                                   

                                                  Installed components:

                                                   

                                                     adobe_caps.framework   adobe_caps   2.0.99.0   2.135373

                                                     adobe_epic.framework   adobe_epic   3.0.1.10077   "53.352460"

                                                     adobe_eula.framework   adobe_eula   3.0.1.10077   "53.352460"

                                                     AdobeACE.framework   AdobeACE   2.14.21.1744   53.355610

                                                     AdobeAGM.framework   AdobeAGM   4.19.26.1744   53.355610

                                                     AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.4.401.1570   53.348206

                                                     AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.4.401.1570   53.348206

                                                     AdobeBIB.framework   AdobeBIB   1.2.01.1744   53.355610

                                                     AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   53.355610

                                                     AdobeCoolType.framework   AdobeCoolType   5.06.05.1744   53.355610

                                                     AdobeCrashReporter.framework   AdobeCrashReporter   3.0.20080806  

                                                     AdobeExtendScript.framework   ExtendScript   3.92.114.1661   53.351316

                                                     adobejp2k.framework   AdobeJP2K   2.0.0.1570   53.100857

                                                     AdobeLinguistic.framework      7863  

                                                     adobelm.framework   adobelm   3.0.11.10077   53.352460

                                                     AdobeMPS.framework   AdobeMPS   4.9.16.1631   53.350311

                                                     AdobeOwl.framework   AdobeOwl   2.0.70   53.354161

                                                     adobeowlcanvas.framework   AdobeOwlCanvas   2.0.70   53.354161

                                                     adobepdfl.framework   AdobePDFL   9.0.0.1733   53.204060

                                                     adobepdfsettings.framework   AdobePDFSettings   1.4  

                                                     AdobeScCore.framework   AdobeScCore   3.92.114.1661   53.351316

                                                     AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

                                                     AdobeXMP.framework   AdobeXMP      53 . 352624

                                                     AdobeXMPFiles.framework   AdobeXMPFiles      53 . 352624

                                                     AdobeXMPScript.framework   AdobeXMPScript      53 . 352624

                                                     aflamingo.framework   AFlamingo   1.0.404.1638   53.350580

                                                     ahclient.framework   ahclient   1.3.12  

                                                     aif_core.framework   AdobeAIF   1.0.00   53.352475

                                                     aif_ogl.framework   AdobeAIF   1.0.00   53.352475

                                                     AlignmentLib.framework   xcode   1.0.0.1  

                                                     amtlib.framework   amtlib   2.0.1.10077   2.0.1.10077

                                                     amtservices.framework      2 . 0  

                                                     asneu.framework   asneu   1.6.2  

                                                     Cg.framework   NVIDIA Cg     

                                                     data_flow.framework   AdobeAIF   1.0.00   53.352475

                                                     FileInfo.framework   FileInfo      53 . 352624

                                                     ICUConverter.framework   ICUConverter   3.61   "gtlib_1.1 CL#7223"

                                                     ICUData.framework   ICUData   3.61   gtlib_1.1 CL#7223

                                                     image_flow.framework   AdobeAIF   1.0.00   53.352475

                                                     image_runtime.framework   AdobeAIF   1.0.00   53.352475

                                                     LogTransport.framework      1.0  

                                                     PlugPlug.framework   PlugPlug   1.0.0.73  

                                                     registration.framework      2 . 0  

                                                     wrservices.framework        

                                                   

                                                   

                                                  Installed plug-ins:

                                                   

                                                     ADM 3.10x16, Copyright © 1987-2008 Adobe Systems Inc.  All rights reserved. - from the file “AdobeADM.bundle”

                                                     Accented Edges 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     AltiVecCore 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1998-2008 Adobe Systems Incorporated - from the file “AltiVecCore.plugin”

                                                     Angled Strokes 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Anti-aliased PICT 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1990-2008 Adobe Systems Incorporated - from the file “Anti-Aliased PICT.plugin”

                                                     Average 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Average.plugin”

                                                     BMP 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “BMP.plugin”

                                                     Bas Relief 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Camera Raw 5.0 (178), Copyright © 2008 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

                                                     Chalk & Charcoal 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Charcoal 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Chrome 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Cineon 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©2002-2008 Adobe Systems Incorporated - from the file “Cineon.plugin”

                                                     Clouds 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Clouds.plugin”

                                                     Color Halftone 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Color Halftone.plugin”

                                                     Colored Pencil 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     CompuServe GIF 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “GIF.plugin”

                                                     Conté Crayon 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Craquelure 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Crop and Straighten Photos 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©2003-2008 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

                                                     Crop and Straighten Photos Filter 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “CropPhotos.plugin”

                                                     Crosshatch 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Crystallize 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Crystallize.plugin”

                                                     Cutout 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Dark Strokes 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     De-Interlace 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “De-Interlace.plugin”

                                                     Difference Clouds 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Clouds.plugin”

                                                     Diffuse Glow 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Displace 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Displace.plugin”

                                                     Dry Brush 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Embed Watermark NO VERSION - from the file “DigiSign.plugin”

                                                     Enable Async I/O 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  © 2004-2008 Adobe Systems Incorporated - from the file “Enable Async IO.plugin”

                                                     Extrude 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Extrude.plugin”

                                                     FXG 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “FXG.plugin”

                                                     Fibers 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Fibers.plugin”

                                                     Film Grain 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Filmstrip 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “FilmStrip.plugin”

                                                     Filter Gallery 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     FontAgent Pro Copyright© Insider Software, Inc. 2001-2010. All rights reserved. Portions Copyright© Adobe Systems Incorporated 1993-2010 - from the file “FontAgent Pro.plugin”

                                                     FontAgent Pro Helper Copyright© Insider Software, Inc. 2001-2010. All rights reserved. Portions Copyright© Adobe Systems Incorporated 1993-2010 - from the file “FontAgent Pro Helper.plugin”

                                                     Fresco 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Glass 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Glowing Edges 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Grain 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Graphic Pen 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     HDRMergeUI 11.0, Copyright © 2003-2008 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

                                                     Halftone Pattern 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     IFF Format 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “IFF Format.plugin”

                                                     Ink Outlines 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Lens Blur 11.0, Copyright © 2002-2008 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

                                                     Lens Correction 11.0, Copyright © 2002-2008 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

                                                     Lens Flare 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Lens Flare.plugin”

                                                     Lighting Effects 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Lighting Effects.plugin”

                                                     Liquify 11.0, Copyright © 2001-2008 Adobe Systems Incorporated - from the file “Liquify.plugin”

                                                     Matlab Operation 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                                                     Measurement Core 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

                                                     Mezzotint 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Mezzotint.plugin”

                                                     Mosaic Tiles 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Multiprocessor Support 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1990-2008 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

                                                     NTSC Colors 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

                                                     Neon Glow 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Note Paper 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Ocean Ripple 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     OpenEXR 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©2003-2008 Adobe Systems Incorporated - from the file “OpenEXR.plugin”

                                                     PCX 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “PCX.plugin”

                                                     PICT Resource 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1990-2008 Adobe Systems Incorporated - from the file “Pict Resource.plugin”

                                                     PNG 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “PNG.plugin”

                                                     PPCCore 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1998-2008 Adobe Systems Incorporated - from the file “PPCCore.plugin”

                                                     Paint Daubs 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Palette Knife 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Patchwork 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Paths to Illustrator 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1994-2008 Adobe Systems Incorporated - from the file “Paths to Illustrator.plugin”

                                                     Photocopy 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Picture Package Filter 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

                                                     Pinch 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Pinch.plugin”

                                                     Pixar 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “Pixar.plugin”

                                                     Plaster 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Plastic Wrap 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Pointillize 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Pointillize.plugin”

                                                     Polar Coordinates 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Polar.plugin”

                                                     Portable Bit Map 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “PBM.plugin”

                                                     Poster Edges 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Radial Blur 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Radial Blur.plugin”

                                                     Radiance 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©2003-2008 Adobe Systems Incorporated - from the file “Radiance.plugin”

                                                     Read Watermark NO VERSION - from the file “DigiRead.plugin”

                                                     Reticulation 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Ripple 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Ripple.plugin”

                                                     Rough Pastels 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Save for Web & Devices 11.0, Copyright © 1999-2008 Adobe Systems Incorporated - from the file “Save for Web.plugin”

                                                     ScriptingSupport 11.0, Copyright © 2008 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

                                                     Send Video Preview to Device 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1994-2008 Adobe Systems Incorporated - from the file “FireWire Export.plugin”

                                                     Shear 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Shear.plugin”

                                                     Smart Blur 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Smart Blur.plugin”

                                                     Smudge Stick 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Solarize 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Solarize.plugin”

                                                     Spatter 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Spherize 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Spherize.plugin”

                                                     Sponge 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Sprayed Strokes 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Stained Glass 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Stamp 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Sumi-e 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Targa 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “Targa.plugin”

                                                     Texturizer 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Tiles 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Tiles.plugin”

                                                     Tone Mapping 2.0, Copyright 2006-2010 HDRsoft - from the file “ToneMapping.plugin”

                                                     Torn Edges 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Twain Acquire 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1992-2008 Adobe Systems Incorporated - from the file “TWAIN.plugin”

                                                     Twain Select 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1992-2008 Adobe Systems Incorporated - from the file “TWAIN.plugin”

                                                     Twirl 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Twirl.plugin”

                                                     Underpainting 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Vanishing Point 11.0, Copyright © 2003-2008 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

                                                     Variations 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Variations.plugin”

                                                     Video Preview 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1994-2008 Adobe Systems Incorporated - from the file “FireWire Export.plugin”

                                                     Water Paper 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Watercolor 11.0, Copyright © 1991-2008 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

                                                     Wave 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Wave.plugin”

                                                     Wind 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “Wind.plugin”

                                                     Wireless Bitmap 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1989-2008 Adobe Systems Incorporated - from the file “WBMP.plugin”

                                                     ZigZag 11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]  ©1993-2008 Adobe Systems Incorporated - from the file “ZigZag.plugin”

                                                  Plug-ins that failed to load: NONE

                                                  Flash:

                                                     Connections

                                                     Kuler

                                                  Installed TWAIN devices:

                                                     EPSON Perfection 3200

                                                     EPSON Perfection 1670

                                                     EPSON Perfection 3170

                                                     EPSON Perfection 2400

                                                  • 22. Re: Photoshop layers palette greyed out
                                                    kiski Community Member

                                                    Jeffrey,

                                                    Just wondering if you can tell anything from the above. It's totaly meaningless to me. :-(

                                                    • 23. Re: Photoshop layers palette greyed out
                                                      Chris Cox Adobe Employee

                                                      You're using Photoshop 11.0.0 and missed some updates with bug fixes.

                                                       

                                                      And you're running under Rosetta emulation instead of native x86 code.  That alone causes a lot of problems (because Rosetta has many bugs).

                                                      • 24. Re: Photoshop layers palette greyed out
                                                        Jeffrey Tranberry Adobe Employee

                                                        Ok. First. Update you Photoshop.

                                                         

                                                        If that doesn't fix it, then troubleshoot your plug-ins. you have a few 3rd party plug-ins (Font Agent Pro, Epson TWAIN, etc) that may be causing havoc.

                                                         

                                                        Instructions for these and other troubleshooting here: http://bit.ly/Troubleshoot_PS

                                                        • 25. Re: Photoshop layers palette greyed out
                                                          Jeffrey Tranberry Adobe Employee

                                                          Chris,

                                                           

                                                          Good point. Kiski, I would turn off running in rosetta first - there's no reason to run in Rosetta. I agree, that will really make Photoshop run poorly.