7 Replies Latest reply on Feb 2, 2013 8:45 AM by John T Smith

    Encore fails when I attempt to create a DVD


      I have a project created with Premiere Pro CS5.5 which I sent over to Encore to create a DVD. The project is 2 hours and 1 minute long which would leave only about 300mbs of space on the final DVD if the process completed. I have attempted to create the DVD several times and each time the process fails. Am I perhaps attempting to create the DVD with a project that is just too large? The transcoding seems to go fine for about 30 minutes and then seems to die. About 2 hours later a window opens up saying that the process failed.

        • 1. Re: Encore fails when I attempt to create a DVD
          the_wine_snob Level 9

          How are you "sending" the PrPro Project to Encore, via ADL (Adobe Dynamic Link), or by Exporting from PrPro, and Importing to Encore?


          If the former, are you "pushing" the Project from PrPro to En, or "pulling" from En, choosing the Sequence(s) in PrPro?


          If the latter, what Export settings are you using from PrPro/AME?


          Can you also tell us the details of your Source Footage and Sequence Settings?


          Good luck,



          • 2. Re: Encore fails when I attempt to create a DVD
            terryleemartin Level 1

            hello Bill, Nice to hear from you again. You have helped me much in the past, and I've always appreciated the help. I am sending my project to Encore from Premiere Pro via Adobe Dynamic Link. My footage is AVCHD shot with a Canon VIXIA HF200 video camera. At the end of the project I added 3 minutes of MP4 video that was shot with my Canon SLR still camera using it's video camera function. I'm not sure how to correctly answer your question about my Sequence settings. I know what I think they were set at, but I'm wondering if I may have made a mistake. I intended to use preset AVCHD 1080p30. When I select a clip and got to Sequence settings, Most of the sections there are dimmed. Is there a way to check a project to see what you settings are for the project? Also, if they were set differently, is there a way to change those settings, or do you have to start your project all over again from the beginning?

            • 3. Re: Encore fails when I attempt to create a DVD
              John T Smith Adobe Community Professional & MVP

              For CS5 and later, the easy way to insure that your video and your project match

              See 2nd post for picture of NEW ITEM process http://forums.adobe.com/thread/872666


              If your sequence is correct, you will NOT see a red line over your timeline when you 1st import the video, before doing any work


              I have read other messages concering Dynamic Link problems, so try doing it the 2 step way


              Export your finished project from PPro to a video file... either MPEG-DVD if you are sure of your transcode settings, or to Widescreen DV AVI and then let Encore do automatic transcoding on that AVI file


              As a personal choice, to not have to try and figure out my own transcode settings, I always export AVI from PPro and then have Encore use automatic transcoding at the end of the authoring process


              As well as the below, right click the Encore icon and select Run as Administrator, which is NOT the same thing as running the computer with the Administrator account, and which fixes several "odd" problems... To create a two layer DVD (or a BluRay?), you MUST have Encore set to use the Run as Administrator option


              Run as Administrator http://forums.adobe.com/thread/969395


              Also, some other things to read... may or may not help with your exact problem, but free to read


              Odd Errors http://forums.adobe.com/thread/670174


              Long File Names or odd characters cause problems

              Read http://forums.adobe.com/thread/588273

              And #4 http://forums.adobe.com/thread/666558

              And This Message Thread http://forums.adobe.com/thread/665641


              Encore "No Drive" Error http://forums.adobe.com/thread/569230


              Things and Software to AVOID when authoring/burning a DVD


              Start --> http://forums.adobe.com/thread/608660

              #2 has WHY Explained http://forums.adobe.com/thread/607390

              Plus http://forums.adobe.com/thread/562941


              Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)


              Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)


              When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no DVD player is required to read a burned disc, having a "good" one from a high quality blank will help


              Use Taiyo Yuden single layer or Verbatim Two layer Or Falcon Pro for inkjet printable Two layer

              • 4. Re: Encore fails when I attempt to create a DVD
                terryleemartin Level 1

                This is wonderful information and I appreciate very much the time that you took to provide it. It will make things much easier.

                I have a further question about when I export the project from Premiere Pro. When the export settings box appears, in the summary section it gives the frame dimensions of my source files as 1440X1080. For the Output it shows them as 720X480. I set my format to Microsoft AVI as you suggested and the preset to NTSC DV Widescreen. My assumption is that I will end up with a DVD that has 720X480 as it's frame dimensions. In checking with the various formats available to me in the export settings, I noticed that P2 Movie will export the same 1440X1080 frame size. Will that not fit on a standard DVD, and that is why you recommended using the AVI setting?

                • 5. Re: Encore fails when I attempt to create a DVD
                  John T Smith Adobe Community Professional & MVP

                  A DVD is 720X480 SD (Standard Definition) so you must down-rez from HD to SD


                  I do that with AVCHD to Widescreen DV AVI for DVD authoring - http://forums.adobe.com/thread/652694


                  Again, my CHOICE is to export to AVI and then have Encore do automatic transcoding to make the video "best fit" to a single or dual layer DVD


                  Link to DVD Demystified FAQ http://forums.adobe.com/thread/544206

                  • 6. Re: Encore fails when I attempt to create a DVD

                    Hi Bill , how are you, I am new comer in here and apologize for my bad English.

                    I use Adobe Premiere CS6 for my project, with duration 40 minutes with format : (1920x1080 / 29,97 / progressive / 2 VBR pass/ / codec H2.64/ Audio 48 Khz / 16:9 ratio / Max Bitrate 12 Mbps - Min Bitrate 10 / make it DVD /)

                    My Camcorder SONY NEX VG10 (format video AVCHD :  MTS) and I converted into HANDBRAKE to make MP4.... sent it to ENCORE via Adobe Lynk Adobe to transferred to a DVD.  After the burn DVD successful, play in DVD player, and the video result is :  n o t   b a d  .. but why the movie is not too perfect (not sharp,.. clean)

                    Perhaps whether to convert MTS into MP4 ?

                    What happening if just using the MTS  ? Or I have to changes all data formating ?

                    I believe that Ive made some mistakes in making format/setting in the DVD Encore or in Adobe Premiere CS6.

                    Thats why I really need your help by providing all the datas format is accurate for the best result.

                    Thank you so much.. I really appreciate..!

                    • 7. Re: Encore fails when I attempt to create a DVD
                      John T Smith Adobe Community Professional & MVP

                      Use Premiere Pro to edit your original AVCHD files


                      There is a tutorial list in message #3 http://forums.adobe.com/message/2276578