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error message .cpbackup

Guest
Jun 26, 2012 Jun 26, 2012

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Hello there,

I have recently created a new project with Captivate 5.5 by copying slides from 3 previous projects.

This project is made of only slides of quiz. I saved the whole new project and closed it.

Now that I am willing to work on it again, I open it but no text is found and an error message immediately appears.

It says that Captivate has tried to recover the project as a .cpbackup file...but there is no such file in my computer.

Then it suggests to close the application and as I do so, the application shuts down.

Is there any possibility to recover this project instead of doing it from scratch again?

Thanks in advance

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Advocate ,
Jun 26, 2012 Jun 26, 2012

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you might be able to recover it with this method:

http://blogs.adobe.com/captivate/2010/09/recovering-the-project.html

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Community Expert ,
Jun 26, 2012 Jun 26, 2012

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... and please, activate the option to create a backup file in the Settings, General. You can specify also the folder to store those backups, if backup functionality was activated perhaps you'll find the backup file in that folder (may be different from the folder where you store your captivate files)

Lilybiri

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Guest
Jun 27, 2012 Jun 27, 2012

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Thank you both for your suggestions.

Unfortunately, Andy, your link hasn't worked for me ...as it is mentioned at the very end bottom of the page.

Do you know any other tips to fix this problem?

Thank you a lot

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Guide ,
Jul 02, 2012 Jul 02, 2012

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Why didn't the suggestion at the site Andy pointed to not work for you? I don't understand "as it is mentioned at the very bottom of the page"...

.cptx files may be 'hidden'. If you set Windows Explorer to 'show hidden files', maybe you'll see the .cptx files that are auto-created as backups?

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Community Expert ,
Jul 02, 2012 Jul 02, 2012

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Erik, the option to create a backup is disabled by default in 5.5. The blog post is pointing to recovering a file from the cache files.

Lilybiri

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