3 Replies Latest reply: Jun 26, 2012 3:19 PM by photodrawken RSS

    Get runtime error r6030

    spencertf Community Member

      Get r6030 runtime error and elements crashes.

        • 1. Re: Get runtime error r6030
          99jon MVP

           

          This is usually a Windows system fault and the error log is the first place to look.

           

          Start Button à Control Panel à Administrative Tools à Event Viewer.

           

          In the left panel highlight Application (under Windows Logs) and look for errors logs with the red exclamation mark.

           

          If you see anything relating to Adobe copy and paste the information from the details tab.

          These errors can be caused by a variety of faults e.g. a corrupt dll file or similar driver. The log should help to pinpoint the problem.

           

          Click to view

           

          EventLog.png

          • 2. Re: Get runtime error r6030
            spencertf Community Member

            Here are the event data and error message screen

             

             

             

            Event Type: Error

             

            Event Source: Application Error

             

            Event Category: None

             

            Event ID: 1000

             

            Date: 6/26/2012

             

            Time: 3:38:22 PM

             

            User: N/A

             

            Computer: MS11

             

            Description:

             

            Faulting application adobe premiere elements.exe, version 10.0.0.0,

            faulting module unknown, version 0.0.0.0, fault address 0x00000000.

             

             

             

            For more information, see Help and Support Center at

            http://go.microsoft.com/fwlink/events.asp.

             

            Data:

             

            0000: 41 70 70 6c 69 63 61 74 Applicat

             

            0008: 69 6f 6e 20 46 61 69 6c ion Fail

             

            0010: 75 72 65 20 20 61 64 6f ure ado

             

            0018: 62 65 20 70 72 65 6d 69 be premi

             

            0020: 65 72 65 20 65 6c 65 6d ere elem

             

            0028: 65 6e 74 73 2e 65 78 65 ents.exe

             

            0030: 20 31 30 2e 30 2e 30 2e 10.0.0.

             

            0038: 30 20 69 6e 20 75 6e 6b 0 in unk

             

            0040: 6e 6f 77 6e 20 30 2e 30 nown 0.0

             

            0048: 2e 30 2e 30 20 61 74 20 .0.0 at

             

            0050: 6f 66 66 73 65 74 20 30 offset 0

             

            0058: 30 30 30 30 30 30 30 0d 0000000.

             

            0060: 0a .

             

             

             

             

             

             

             

             

             

            Tom Spencer

             

            Computer System Analyst

             

            Shelby County Register / Archives

             

            901-222-8105

             

            http://register.shelby.tn.us

             

              <http://www.facebook.com/pages/Shelby-County-Archives/104670646249960

            • 3. Re: Get runtime error r6030
              photodrawken Community Member

              Premiere Elements has its own forum, where they're more familiar with the program:

              http://forums.adobe.com/community/premiere_elements

               

              Ken