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Hello,
I am using Windows 7 64-bit; mainly Firefox latest version, although I have IE latest version and see monkey latest version also
Flash Player 11.3 causes Dragon Naturally Speaking voice recognition to crash. I needed to revert to version 10.3 Flash Player.
I followed the instructions "How do I do a clean install" and got rid of flash altogether. I then installed 10.3. I immediately set the Global Settings to not ask for updates. At least once during reboot I checked the "don't ask for updates" checkbox when a Flash window popped up.
I am still, every 10 min. or so, asked by Windows "Do you want to allow this program to make changes" where the program is Flash Player. I click "no". There is nothing to disable asking again offered. 10 min. later Windows asked me again "Do you want this program…", Where the program is Flash Player.
I don't want to upgrade. 11.3 is broken. How do I get Flash to stop bothering me? Nothing I have tried seems to work.
Thanks,
Barry.
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canalrun wrote:
I am still, every 10 min. or so, asked by Windows "Do you want to allow this program to make changes" where the program is Flash Player. I click "no".
This is not Flash Player asking to update, this is Windows asking to allow Flash Player to run. Allow it, and you shouldn't be bothered any more.
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Don't think so.
Once when I selected "yes" to allow, it opened a window and started downloading the latest version.
The latest version was installed and I had to go through the "clean install" procedure again to get rid of it.
Of course, when there is no Flash Player installed, I don't get the pop-ups. But, as soon as I reinstall 10.3, the pop-ups begin and ask me "do you want to allow this program to run".
Barry.
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And you definitely have auto-update disabled?
What is your full 10.3 version?
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Here is a picture of the pop-up I get. I get a blinking security icon on the bottom bar of Windows 7. If I click it, I get this pop-up. If I select no in this pop-up a few minutes later I got another blinking security icon leading to this pop-up again. If I select yes it opens a Flash download window and proceeds to install the latest version.
A version I am running is "You have version 10,3,183,11 installed"
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Interesting. What does it tell you if you click on Show details?
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Here is what I get when I click "show details". And to circumvent your next question, nothing interesting shows up when I show information about this certificate.
Down below, after it downloads the install file, is what I get when I click on the "yes" button. If I don't click "quit" on the dialog below, I end up with the latest version of Flash. I then have to go through the "clean install" procedure to get rid of it. I reinstall 10.3 and have to live with the blinking shield asking to install the latest version of Flash.
Time to answer the question. How do I get Flash to stop asking me to upgrade?
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Interesting.
Just to give a try: Do you remember where you downloaded the installer exe file for Flash Player 11.3? Delete that files and see what happens.
I assume you get this message when you don't view any Flash content in the browser.
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Browser is closed, I'm using some program like Microsoft Word, and the security shield icon in Windows 7 just starts flashing in my taskbar. I click on it and I get the dialog message shown above.
When the update downloads, it does not tell me where it puts it.
If I click "yes" to the first dialog shown above, it doesn't just install something, it first does it download then asks me if I want to install. I usually click "Quit".
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It's popping up every 30 seconds now. This is a real pain.
Please find the solution to this problem or escalate this to someone who knows how to fix the problem.
I would get rid of flash altogether except that one website I visit requires it.
The real problem is that there is an error in version 11.3 that breaks Dragon Naturally Speaking (and I am sure many other programs that just have not been identified yet). It would be best to fix both problems.
The problem of "asking to update" is really not a difficult problem. Somewhere there is a file or registry entry that triggers Windows to execute a script checking for an updated Flash version. Get rid of this file or registry entry and the problem is solved. Unfortunately, I do not know, and cannot find, the name of the file or registry entry.
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Now were getting things in triplicate. Those three Windows Notification Shields are all flashing on my task bar notifying me that a Flash update is available.
I cannot believe there is no way to tell it to "Stop asking me".
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In Control Panel | Flash Player Settings Manager, tab Advanced, how are your Update settings?
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Same as when I posted a screenshot of the Global Settings on June 30 –
The user Settings (not Global Settings) has nothing interesting in it that would relate to this problem.
I think you need to ask the engineers what triggers Flash to instruct Windows UIC to ask permission to check for possible updates and run the installer. If I get rid of whatever that trigger is – problem solved.
And here is a new screenshot for you. If I hover over the flashing Windows Shields, this is what I get:
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Sorry, yes you already posted these update settings.
Adobe is closed this week, so it will not be before next week that someone from Adobe can look at this.
Meanwhile, can you check with the Task Manager's Processes tab if you can identify what is running when these update requests appear?
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Hello,
That's a good idea. I will check. Are you with Adobe or just volunteering help – sorry if I have been a little direct with my replies. I had just assumed you were with Adobe, but I see maybe not.
Here is an image of task manager when the Windows Shield is flashing.
If I right-click on the "Adobe" line to get the process – it is consent.exe. I would think this is probably part of Windows UAC.
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I am just a volunteer; Adobe staff have the Adobe logo as an avatar
and a "staff" badge beside their name
Can you run the Task Manager again, and check what you see in the Processes tab.
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Hello,
There is nothing interesting in the Processes tab. I show a screenshot below. There is no intensive CPU stuff going on; the flashing Windows Shield is a process called "consent.exe" which I have found is part of the UAC. I think somehow Flash is telling the UAC that it wants to install an update. Since that requires software modification, the UAC seeks my permission – hence the flashing shield. If I could tell Flash to stop asking to upgrade, the problem would be solved. I have Global Settings/Advanced/never check for updates selected; checked to make sure it's still selected many times; rebooted several times; but this doesn't do anything.
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Can you also check if the Global Settings Manager also has update notifications disabled: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html
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A couple of things to try. First, let's try modifying your mms.cfg (located in c:\windows\syswow64\macromed\flash to add the following line:
AutoUpdateDisable=1
If this file does not exist, just create it using a text editor.
Next, open up the FlashInstall.log and paste the contents in a reply post so we can see if there's something else triggering this install.
Thanks,
Chris
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Hello,
Thanks for responding.
The AutoUpdateDisable was set to one.
Below is an image of the mms.cfg file. The file had been as shown in this image – I did not make any modifications.
Here are the contents of my FlashInstall.log file:
=O====== M/11.3.300.257 2012-06-26+04-27-03.165 ========
0000
0001 00000010 "C:\Users\Barry\AppData\Local\Temp\{12A0E938-559C-440F-AADC-9265A0CC01E4}\InstallFlashPlayer.exe" -iv 6
0002
0003
0004
0005
0006 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0007 00000011 1
0008
0009 00000013 C:\windows\SysWOW64\Macromed\Flash\Flash32_11_3_300_257.ocx
0010 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
0011 00000016 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.dll
0012 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0013 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0014 00000012
=X====== M/11.3.300.257 2012-06-26+04-27-29.046 ========
=O====== M/11.2.202.235 2012-06-26+04-26-33.100 ========
0000 00000010 C:\Users\Barry\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.2.202.235 2012-06-26+04-27-29.155 ========
=O====== M/11.3.300.257 2012-06-26+04-27-52.605 ========
0000 00000010 "C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe" -maintain activex
0001
0002 00000018
0003
0004
0005 00000018
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
0017
0018
0019
0020 00000018
0021
0022
0023 00000011 1
0024 00000012
=X====== M/11.3.300.257 2012-06-26+04-28-00.108 ========
=O====== M/11.3.300.262 2012-06-26+04-28-31.530 ========
0000 00000010 "C:\Zip\uninstall_flash_player.exe" -force -force
0001
0002
0003
0004
0005
0006
0007
0008
0009
0010
0011
0012
0013
0014
0015
0016
0017
0018 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0019
0020
0021
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0023
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0029
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0034
0035
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0039
0040
0041 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0042
0043
0044
0045
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0048
0049
0050
0051
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0058 00000018
0059
0060 00000011 1
=X====== M/11.3.300.262 2012-06-26+04-28-39.552 ========
=O====== M/11.3.300.257 2012-06-26+04-29-28.025 ========
0000 00000010 "C:\Users\Barry\AppData\Local\Temp\{185D28A6-72DA-428D-B973-1AA143FE6EA7}\InstallFlashPlayer.exe" -iv 6
0001
0002
0003
0004
0005 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0006 00000011 1
0007
0008
0009 00000018
0010
0011 00000013 C:\windows\SysWOW64\Macromed\Flash\Flash32_11_3_300_257.ocx
0012
0013 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.exe
0014 00000016 C:\windows\SysWOW64\Macromed\Flash\FlashUtil32_11_3_300_257_ActiveX.dll
0015 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0016 00000021 C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0017 00000012
=X====== M/11.3.300.257 2012-06-26+04-30-02.407 ========
=O====== M/11.2.202.235 2012-06-26+04-29-15.174 ========
0000 00000010 C:\Users\Barry\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.2.202.235 2012-06-26+04-30-02.439 ========
=O====== M/11.3.300.262 2012-06-26+04-30-17.441 ========
0000 00000010 "C:\Zip\uninstall_flash_player.exe" -force -force
0001
0002
0003 00000018
0004
0005
0006
0007
0008
0009
0010
0011
0012
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0014
0015
0016
0017
0018
0019
0020
0021
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0023
0024
0025
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0033 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0034
0035
0036
0037
0038
0039
0040
0041
0042
0043
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0050 00000018
0051
0052 00000011 1
=X====== M/11.3.300.262 2012-06-26+04-30-28.234 ========
=O====== M/10.1.53.64 2012-06-26+16-57-06.221 ========
0000 00000010 C:\temp\flash10.exe
0001
=X====== M/10.1.53.64 2012-06-26+16-57-36.434 ========
=O====== M/10.1.53.64 2012-06-26+17-00-44.494 ========
0000 00000010 C:\temp\flash10.exe
0001
=X====== M/10.1.53.64 2012-06-26+17-00-47.627 ========
=O====== M/10.3.183.11 2012-06-26+17-01-39.881 ========
0000 00000010 "C:\Users\Barry\AppData\Local\Temp\wz6719\fp_10.3.183.11_archive\10_3r183_11\flashplayer10_3r183_11_win.exe"
0001
0002
0003
0004
0005
0006
0007
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0009
0010
0011
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0013
0014
0015 00000014 C:\windows\SysWOW64\Macromed\Flash\NPSWF32.dll
0016 00000015 C:\windows\SysWOW64\Macromed\Flash\FlashUtil10y_Plugin.exe
0017 00000017 C:\windows\SysWOW64\Macromed\Flash
0018 00000019 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
0019 00000020 C:\windows\SysWOW64\FlashPlayerCPLApp.cpl
=X====== M/10.3.183.11 2012-06-26+17-01-50.561 ========
=O====== M/10.1.53.64 2012-06-26+17-02-45.587 ========
0000 00000010 C:\temp\flash10.exe
0001
=X====== M/10.1.53.64 2012-06-26+17-03-00.737 ========
=O====== M/10.1.53.64 2012-06-26+17-04-15.807 ========
0000 00000010 C:\temp\flash10.exe
0001
=X====== M/10.1.53.64 2012-06-26+17-04-18.197 ========
=O====== M/11.3.300.257 2012-07-01+20-11-45.062 ========
0000 00000010 "C:\Users\Barry\AppData\Local\Temp\{5EFD6CB9-E169-414F-9B82-D8A7379768F5}\InstallFlashPlayer.exe" -iv 6
0001
0002
=X====== M/11.3.300.257 2012-07-01+20-13-14.182 ========
=O====== M/11.2.202.235 2012-07-01+20-11-36.279 ========
0000 00000010 C:\Users\Barry\AppData\Local\Temp\IDC2.tmp\FP_AX_CAB_INSTALLER64.exe
0001 00000011 1
=X====== M/11.2.202.235 2012-07-01+20-13-14.215 ========
Thanks,
Barry.
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Hello,
I have checked the config file and appended the log as you requested.
I am still constantly being bothered by this flashing icon asking if I want to upgrade Flash.
Any more suggestions?
Barry.