9 Replies Latest reply on Sep 25, 2012 5:52 AM by BWONGHK

    Acrobat X pro will show as installed but will not be present

    venkk Level 1

      The Application Manager says that Acrobat X Pro has been fully downloaded and installed, but my Applications folder only has a folder with an "Acrobat Uninstaller" alias.




      1: Trash the Acrobat X pro folder from the applciations location.

      2: Later navigate to MacHD>Library>Application support>Adobe>Caps and rename the Media_db and Pdb files.

      3: Later log into the Creative cloud account and then redownload Acrobat X Pro applciation and install it and it will be shown up in your applications.


      You can go ahead and launch the product :-)