10 Replies Latest reply: Jul 4, 2012 5:53 AM by BobLevine RSS

    cannot "grab" the scrollable content...?



      Im having a problem with the scrollable content option.


      I have a list of thumbnail pictures that at same time each thumbnail is  a button linked to different pages.

      what happens is that I cant "grab" the content to scroll it, and jumps to the the page linked.


      this wasnt happening in older version where i could perfectly "grab" to schroll and when I only "tap" the thumbnail jumped to the link...


      Is someone having the same problem?


      Thank you.

        • 1. Re: cannot "grab" the scrollable content...?
          BobLevine UGM

          Have you actually enabled it as scrollable content? With the frame selected open the scollable content pane and make sure to set everything appropriately.



          • 2. Re: cannot "grab" the scrollable content...?
            naokitomita Community Member

            Hi bob thank you for you replay.


            Yes I think there is no problem in the settings.

            Selected the frame  i have;

            direction : Autodetect

            indicator : hide

            position : upper left



            Here is an image of the scrollable content,

            i can't grab it when i touch the image=button

            but i can grab the gray part in between...


            and there is no problem when I test it in the desktop viewer,

            it only happens when I test it on the iPad,

            and tested it on different iPads...


            what can be the problem




            thank you.


            • 3. Re: cannot "grab" the scrollable content...?
              Bhaskar J Lahkar

              This is happening because the thumbnails are buttons and they are responding to the on release touch action. Best solution is to design a scroll handle in any one side of the frame which is just a static image and you can make it look like a real life scroll object.

              • 4. Re: cannot "grab" the scrollable content...?
                naokitomita Community Member

                Hi, thank you for your answer,

                yes, I know that would work but what I want know is if this is a bug or I am doing something wrong or its how works now.


                again it worked in older versions,

                I could grab the thumbnail=button part too, and tapped it worked as a button.



                • 5. Re: cannot "grab" the scrollable content...?
                  Bhaskar J Lahkar Community Member



                  I just created and tested and it's working fine for me... I mean I can scroll from any part of the frame and mso is active only when I tap a thumbnail photo which is a button.


                  I placed 12 pics in indesign and grouped them. Then I used the place into button to put it in a frame. I used overlay creator and made it a scrollable fame. I also created a mso of digit 1 to 12 and used the  12 pics as buttons to go to each state. Published the folio. Tested it in desktop and iPad... It's working alright. I guess there is something wrong with your process. Do reply.

                  • 6. Re: cannot "grab" the scrollable content...?
                    Bhaskar J Lahkar Community Member

                    Hey, I even tried putting a single image inside the scrollable content frame with blank frames on top and grouped with the single image, used as buttons... It still works...


                    I think Bob is right... Check your scrollable content settings... I think you have not set the scroll direction properly or it may still be saying off...

                    • 7. Re: cannot "grab" the scrollable content...?
                      naokitomita Community Member

                      Hi Bhaskar,

                      Thank you so much for trying all these..!


                      well...what I am doing is exactly the same steps  as you did and the settings are all right.

                      Maybe it is a bug in the japanese version I have installed...(beacuse I had other problems...)


                      So... any idea what else can be....?


                      Thanks again.

                      • 8. Re: cannot "grab" the scrollable content...?

                        Hi bob,

                        Im still here having this problem...

                        the only thing that i found is that i can "grab" the content

                        when the buttons function is to change the MSO.


                        when I put the button linked to another page is when i cant grab anymore the scrollable content...


                        I would like to know if this is normal.


                        once again Ive checked all the setting in the overlay creator and everything is fine.


                        thank you so much.



                        • 9. Re: cannot "grab" the scrollable content...?
                          tk @ tag Community Member



                          I'm having the same problem as well for some time now. Since the v20 was released the buttons inside a scrolling frame cannot be 'grabbed'. Only if you scroll in the 'inactive' area the content scrolls, if you touch a button and scroll (not tap) the frame doesn't scroll. Again this was perfect in before but something seems to have changed.


                          Bob, any idea?


                          Cheers, Tony

                          • 10. Re: cannot "grab" the scrollable content...?
                            BobLevine UGM

                            I certainly wouldn't eliminate changed behavior or a bug, but I haven't run into this yet.


                            If I have some time I'll try to put a test file together and check it out.