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Flash 11.3 Installation - Mac OS X 10.7.4

New Here ,
Jul 05, 2012 Jul 05, 2012

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Hello.

I have been using Adobe Flash Player for years, no issues.

11.3 update came around a few weeks ago and my iMac refused to install it.

I tried all the obvious fixes. I know I have all the latest software installed and I believe I am installing the correct version of the Player for my computer.

I am running Mac OS X 10.7.4 - Lion.

When I try to install Flash 11.3, it crashes anywhere around 4 to 8% in the installation progress.

I get the error below. It's not specific, doesnt have error numbers, crash report error, etc.

Screen Shot 2012-07-05 at 12.17.30 PM.png

I tried using the Flash Uninstaller from the Adobe website as well. It seems to clear my Mac of the Flash Player, but now I am still unable to do a fresh install, period!

I tried multiple times, using multiple browsers to download and install it, nothing works for me.

I am in DIRE NEED TO USE THE FLASH PLAYER.

Can anyone please help me?

I thank you for your time.

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Adobe Employee ,
Jul 05, 2012 Jul 05, 2012

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Could you please try the following:

Right-click the downloaded file > Show Package Contents.

Go to the Content > Resource folder and double click the Adobe Flash Player.pkg file.

More details at http://helpx.adobe.com/content/help/en/flash-player/kb/installation-problems-flash-player-mac.html#m...

Thanks,

Sunil

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New Here ,
Jul 06, 2012 Jul 06, 2012

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Sunil,

I had also tried this before. It does not work for me. I've visited the URL you provided. It lacks a lot of good information.

I get the following error:

Screen Shot 2012-07-06 at 6.56.24 AM.png

I am able to download and install any other kind of software from any other vendor without any issues.

I'm not sure why this is causing so much problems.

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Adobe Employee ,
Jul 06, 2012 Jul 06, 2012

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Hi,

It may not be a Flash Player problem. I just downloaded and installed Flash Player on Mac.

Did you try to repair permission:

(Application > Utilities > Disk Utility)

Thanks,

Sunil

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