2 Replies Latest reply on Jul 6, 2012 11:04 AM by Jeff A Wright

    Installing CS3.3

    Charles Hirst
    Charles Hirst Jul 6, 2012 8:25 AM

      I have purchased a copy of CS3.3 off ebay. What I have recieved is a sealed boxed version of an upgrade.

       

      Is it possible to purchase a serial number so I can activate this copy?

       

       

      To add some background to this, I am studying website design at a college evening course. The college is only up to CS3, so this is really the product I want.

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        • 1. Re: Installing CS3.3
          Charles Hirst Level 1
          Charles Hirst Jul 6, 2012 8:57 AM (in response to Charles Hirst)

          Having spoken to Adobe they are absolutely unwilling to help in any way and will only sell me CS6, which is of no use to me since I won't be able to open any of my work at the college with the new version.

           

          What can I say it's just really rubbish customer service.

          • 2. Re: Installing CS3.3
            Jeff A Wright Adobe Employee
            Jeff A Wright Employee Jul 6, 2012 11:04 AM (in response to Charles Hirst)

            Charles Hirst we are unable to sell older versions of the software due to a variety of legal reasons.  When you purchased Creative Suite 3 off of EBay was it only the software media or were you suppose to receive a license to use the software as well?

             

            Also you may want to work with your college as well.  If they are only teaching curriculum up to Creative Suite 3 then perhaps they have an avenue which you can utilize to obtain an older version of the software.