Illustrator CS6 won't open

[brawdaid]

I can't launch Illustrator CS6 (just upgraded from 5.5). When I click the icon I get a dialogue box error message over the launch graphic, saying - "Unable to set maximum number of files to be opened". When I click OK the program closes. Anyone know what needs resolved here? I have uninstalled and reinstalled, but it still does this.

[Jeff A Wright]

Did it work previously?  Do you receive any error messages when trying to install?

[Mylenium]

Check the AI forum. This has been discussed a number of times with pertinent solutions.

Mylenium

[Manish-Sharma · Accepted solution]

There is already a discussion regarding this issue on the Illustartor Forums , it might help :-

http://forums.adobe.com/message/4410279#4410279

http://forums.adobe.com/thread/557967

[brawdaid]

Thanks all for taking the time to reply.

[brawdaid]

Just an update, after checking out the other discussion and some of the solutions -

I was also having problems with Office (yuck!) applications crashing on start-up. I added a new user admin account and that solved the problem with those ones. So I then tried Illustrator under the new user log-in and it opens fine! I noticed that this was one of the suggested solutions, so good advice.

Still get the same error message under my other log-in, and can't see what it is in that profile that is causing the problem, but I'm happier now. Got my Illustrator back!