5 Replies Latest reply: Jul 19, 2012 12:03 PM by Todd_Kopriva RSS

    Video Display Module ?

    seeveeeff1

      I bought a Samsung Series 7 Laptop specifically to run video editing software. However when I downloaded the trial version of Adobe Premiere CS6 it says that " could not find any capable video display modules" I tried finding the answer on what to do on past forums but unfortunately am not very computer proficient...any help?

       

      My Laptop: http://www.samsung.com/us/computer/laptops/NP700Z3A-S01US

      Operating System
      Operating SystemGenuine Windows® 7 Home Premium (64b)
      CPU/ Processor
      CPU/ ProcessorIntel® Core™ i5 Processor 2430M
      CPU Clock Speed (Max.)2.40 GHz
      CPU Cache3 MB (L3)
      Model
      SeriesSeries 7
      Model NumberNP700Z3A-S01US
      Display

      Screen Size

      14.0"
      Resolution1600 x 900
      Brightness300 nits

      The Message from Adobe Premiere:

      Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

        • 1. Re: Video Display Module ?
          Harm Millaard CommunityMVP

          You have to get a new driver version, if the message is correct. Either from AMD or Samsung, but my guess is from Samsung, because they have a tendency to modify the standard drivers to meet their requirements. However, they also have a tendency to bring those out with huge delays and very irregularly.

           

          Whether it is worth the effort is very doubtful. That Samsung is around 50 times slower than a fast desktop. So if you export a timeline on a fast machine and it takes around 2 hours for the export, it will take around 100 hours on this laptop. It lacks a second 7200 RPM SATA disk, that is absolutely necessary and it lacks ports to correct that deficiency.

           

          I always wonder why people want to use a laptop for video editing, when you have to connect them to a wall outlet for ridiculously long times, defeating the portability argument.

          • 2. Re: Video Display Module ?
            seeveeeff1 Community Member

            Thanks for responding! As I said I do not know very much about computers but am trying to figure this problem out...

            I did update my AMD Graphics Card to the latest version (via the Samsung website) but it STILL ISNT WORKING the same message pops up

            Is there anything else worth trying? I am heading to film school in August, I needed a laptop that would run Adobe Premiere Pro. Many people said to go Mac but for cost purposes I went with windows....was that a mistake? More help please :/

            • 3. Re: Video Display Module ?
              Harm Millaard CommunityMVP

              Many people said to go Mac but for cost purposes I went with windows....was that a mistake?

               

              You get much better value for money from a Windows based laptop, so that was a good choice. But if you skimp too much on features, it is as if you shot yourself in the foot.

              • 4. Re: Video Display Module ?
                John T Smith CommunityMVP

                >update my AMD Graphics Card to the latest version (via the Samsung website)

                 

                It may be that you will simply not be able to use PPro CS6 with that laptop... if it is, in fact, a case where the only driver you may use comes from Samsung, and Samsung does not post an update that will work with CS6

                 

                I have read other messages that people who have upgraded an earlier version of PPro to CS6 have also had to update their graphics driver from their vendor site (ATI or nVidia) to get CS6 to work properly

                 

                If your Samsung will not allow you to go directly to the AMD/ATI site for an update, you need to contact Samsung and complain

                • 5. Re: Video Display Module ?
                  Todd_Kopriva Adobe Employee

                  See this document and try the solutions that it proposes:

                  http://bit.ly/Mur4jo

                  Error: "Premiere Pro could not find any capable video play modules"