2 Replies Latest reply: Jul 9, 2012 8:29 AM by Ann Bens RSS

    Adobe Encore CS6 not adding MXF files


      OK ill try to explain this. Ive upgraded from cs 5.5 to cs6. I thought id have a play with Encore. I opened up a new project and went to import an MXF file but i keep getting this message.


      'The Software that's used to decode the media is not available on this system. Installing the correct decoders for the files you are working with may help to correct the problem'


      Ok but if i use dynamic link from Premiere the files work fine and dandy. Also if i open up an old prject that contains MXF files they load but in the monitor menu i just get the red adobe 'media offline' screen.


      any ideas people?