1 Reply Latest reply on Jul 10, 2012 11:13 PM by Mylenium

    Premier 10 not


      Three monthes ago I bought Premerier Elements Upgrade 10 and it will not install on my 64 bit HP computer running Windows 7.  Error each time.  Also does not recognize my serial number which I pasted from my Adobe Purchase invoice.  The online advice person said to reinstall but the error just stopped it again.  I did get one new hard drive during this upsetting time period.  Quinlan in San Francisco. Why does the Adobe help phone number(8667223623) connect to a fax line and not a person????